South West Enterprise Awards 2017

4 SME NEWS / SouthWest Enterprise Awards 2017 , Hydrogard Legal Services is a Berkshire based firmdedicated to obtaining home improvement refunds for consumers who have beenmis-sold, misrepresented or suffered breach of contract when purchasing home improvement products. We profiled the firm to find out more and explore how its client focused approach has helped it to achieve the success it enjoys today. Best Home Improvement Refund Services Provider 2017 Drawing on over 150 years of combined experience and a commitment to supporting its clients, Hydrogard is dedicated to helping their clients win back any money that they have lost to home improvement companies who have mis-sold their products, goods and services. This direct sales problem has become increasingly prevalent over the years, as firms and sales people exploit customer’s ignorance and vulnerabilities regarding vital home improvement works such as solar panel installations, painted roofs and wall coating products, conversions and damp work. With an extensive knowledge of the law and consumer rights, Hydrogard is able to offer clients a strong success rate as well as exceptional customer service. Clients can rest assured that they will receive the very highest standard of service from Hydrogard. A no-win, no- fee, no-upfront policy offers clients the chance to explore their claim without fear of racking up a large bill. To ensure that they are always fully compliant with the law and that their case is watertight, Hydrogard has its own in-house, qualified solicitor to assist with every home improvement refund claim. In order to reclaim their money, Hydrogard undertake a variety of measures including providing unlimited calls (in both number and length) to deal with any consumer complaint issues, preparing bespoke documents (including contracts and letters of complaint), as well as offering full support and on-going advice for all consumers who have been mis-sold to, lied to or deceived when purchasing products, goods or services from sales people in their own homes. Ultimately, Hydrogard Legal Services is completely dedicated to supporting its clients and providing them with the support, service and outcome which they need. SWE17003