UK Enterprise 2017

60 WORLDWIDE BUSINESS REVIEW / UK Enterprise Awards 2017 , Best Estate Agency - Dorset DirectMoves is anindependent estateagentsbased inDorchester&Weymouth,Dorset.We invited Co-FounderEmmaHughes to tell usmoreabout thefirmand the services it provides. Established over 20 years ago by Emma and her Business Partner Barry Barnes, Direct Moves has since flourished, and now operates in both Dorchester and Weymouth. Emma discusses the clients, the firm and how their operation works to ensure that they always deliver the very highest standard of service. “Here at Direct Moves, we specialise in residential sales, appealing to first time buyers, investors, and growing families looking to step up the property ladder, as well as servicing an active retirement sector. All of our clients appreciate the beauty of our stunning surroundings here in Dorset. Being based in Dorset gives us a great advantage as it has a stunning coastline and beautiful landscape. Many families move here and even more couples retire to our area. Prices hold well as there we do not suffer from economic dips and peaks like some parts of the UK. “Fundamentally, we believe that all customers are important and treat them as we would like to be treated, which is with respect and efficiency. We do our best to communicate internally well, so that we are providing fast, correct information to our clients. We are constantly improving our image, and our marketing, so that we stay in the forefront of estate agency. We believe strongly in the strength of a high street agent so that our customers can feel that we are always here to advise them. We also know the importance WUK17072 of moving forward digitally, and are currently working on a Direct Moves app.” What sets the firm apart is its dedication to supporting its clients and providing them with the solutions they need, and it is this that Emma believes led to Direct Moves winning this prestigious award, of which she is very proud. “Direct Moves currently have the largest selection of property available in this area, and we work constantly to help our applicants find a really good property, with as much ease as possible. We will recommend the best ones for the applicant’s requirements and personally show those properties. We try to put ourselves in the shoes of the buyers, which frequently results in great testimonials from clients and our buyers. We are incredibly proud to have won this award as it highlights the service and efficiency that we strive for, and is an excellent accolade that our company has been recognised for an excellent service to the public in our field of estate agency.” Looking ahead, Direct Moves has many great opportunities for further growth thanks to its dedicated and vibrant team, as Emma concludes. “Overall, the future is exciting as I have a young vibrant team, who share a vision of continuing their good work and hopefully the recognition of further awards.”