British Made Awards 2021

8 | British Made Awards 2021 Sep21681 Best Bespoke Cosmetics Manufacturer 2021 The world of cosmetics is one of the most challenging in which to thrive, but thanks to an approach which puts people first, the team at EXQUISITE Luxury have been able to achieve international success. From their humble base near the North York Moors, the firm have been able to achieve the remarkable. Recognised for the efforts in SME News’ British Made Awards, we profile the firm to discover more about the team’s success. With roots that go all the way back to 2010, the team behind EXQUISITE Luxury first opened the doors of this award-winning establishment in 2017 and have not looked back since. Providing not just the UK, but the world with the very best that the British beauty industry has to offer, the firm’s reputation is, quite simply, without parallel. Over the last four years, the team have been proud to develop and produce numerous different types of cosmetic, makeup and skincare products. Alongside clients in the UK, Europe, the USA and Australia, EXQUISITE Luxury has built a name that is not only trusted for its ability to deliver exceptional results, but has gained the capacity to develop and manufacture entirely original products, placing innovation for the client’s benefit at the core of what the team aim to achieve. Innovation is key to the success of EXQUISITE Luxury, as the team continue to keep pushing the boundaries of what is possible as far as possible. While they look to what has never been done before, it is never for its own sake. The team pride themselves as offering truly impressive customer service, much of which is built on strong and sustainable relationships. Many manufacturers simply leave this work to those who distribute, but the nature of EXQUISITE Luxury means that they have an innate understanding of what their market wants. The EXQUISITE Luxury team provide companies with private label cosmetics and bespoke cosmetics, aiming to achieve excellence through their unique formulations. When brands turn to EXQUISITE Luxury, they know that the team will be able to create a solution that allows them to stand out in an overcrowded market. Their intimate knowledge not only of what customers want, but of what the industry is able to provide is key to securing new and impressive levels of success over the years. When it comes to the manufacturing process, it’s little surprise that the decision to create the firm’s products in the UK has brought EXQUISITE Luxury a style and consistency that is second to none. Many companies depend upon Chinese suppliers, and an enormous amount of the cosmetics industry operates far away from a firm’s base of operations. To achieve high quality results can be a challenge thanks to poor communications and an often-tenuous understanding of what is meant. By focusing the operation purely on the UK, taking advantage of the high-quality industry based in the country, the team can maintain their reputation for impeccable results. Instead of calling a company halfway around the world, customers can be certain of a prompt response. It also means that they can be assured that the procedures in place are conducive to the creation of truly exceptional products that will revolutionise the beauty sector. Maintaining this quality at all levels and at all times is one of the ways in which the EXQUISITE Luxury team have always stood apart. Where some have aimed for high quantity at low prices, they have made the decision not to compromise on their work. This commitment is intrinsic to the success of the team’s future work. As such, the firm has been able to achieve ISO 22716 certification, with products that are registered in the EU CPNP database and OPSS UK Portal. The desire to base the business in the UK has not held back the company at all when it comes to collaborating with businesses around the globe. Thanks to the internet, many logistical questions and planning queries can be resolved without issue, and this has only been proven by the team’s ability to function throughout the COVID-19 pandemic. The international nature of the team’s work has inspired them to take control of the logistical delivery chain to ensure that their delivery process is to just as high a standard as their manufacturing. Working closely with haulage partners of every shape and size, it’s possible for EXQUISITE Luxury to ship products directly from their UK factory to any location in the world at the most competitive rates. Pallets of goods can be delivered worldwide through an express service if required. Finding a solution that offers the best value for money has not been easy, but it has allowed the team to continue pushing forward on an international scale. No great business has ever achieved success without a team that is on the same page as management and always pushing forward in the same way. Talks are often held with the EXQUISITE Luxury staff to guarantee that they know and understand the direction of the business, including the position of the team as a whole and the unique orders which must be filled. With a holistic approach at all times, it’s easy to see why so many people invest in the smooth running of the business. New additions to the company are quickly integrated into its smooth running and shared