WDS Components is a leading European manufacturer and global supplier of Standard Parts, Machine Accessories, and Work Holding Components. Characterised by its high quality, superior performance, and remarkable value for money, WDS Components has established itself as a trusted partner with a long history and stellar reputation. Below, we speak with Mark Moody Sales and Marketing Director at WDS Components, as the company is named in the British Made Awards 2024. Best Parts & Machine Accessories Manufacturer & Supplier 2024 Located in Leeds, WDS Components has been committed to engineering excellence since 1951. Over more than seven decades, the company has evolved from line shaft-driven machines and manual lathes to developing a highly trained, in-house engineering team continuously driving its success. Continiously working to improve and develop its customer relationships, manufacturing operations, and product quality, WDS Components introduces new products weekly, striving to remain current and present in the competitive market. With a warehouse carrying more than £3 million in stock and over 50,000 stock-keeping units, WDS Components has the capability to provide same-day despatch across its entire range, a capability that enables the company to offer an unparalleled stock availability in the marketplace. Not only that, but more than 80% of products are supported by the unique WDS Components Stock Guarantee, introduced in 2021, which instils confidence in customers and combats the growing pressures on UK and global supply chains. “We are a company that has and continues to invest in UK manufacturing,” Mark tells us. “As a company with a long pedigree in engineering, we are committed to finding new and better ways to improve our manufacturing and product development. We are committed to achieving best in class, but recognise we still have room for improvement.” Over the last few years, WDS Components has invested significantly into machines that improve manufacturing capabilities and efficiencies. Such substantial investments are a clear demonstration of the company’s dedication to enhancing its proposition to customers. The sheer capabilities of its Leeds-based manufacturing facility are the key reason for WDS Components’ ability to supply such a monumental volume of products, driven by a skilled workforce committed to quality and consistency. As an SME, WDS Components structures its workforce into small teams, headed by strong, motivated Operational Managers who have been significantly upskilled by the company. “We know its as important to invest in our people as it is our products, and we have a diverse and highly skilled workforce,” says Mark. “WDS Components is dedicated to empowering our teams with the skills and qualifications that they need to perform to the best of their abilities. Over the years, WDS Components has provided both short and long-term training opportunities, from skilled training programmes to chartered institute course qualifications.” Understanding that motivation is just as important as training, WDS Components has introduced a variety of incentives and rewards for performance. The company’s colleague recognition scheme, WDS Awards, was introduced in 2021, in which colleagues are recognised by their peers each quarter for achieving excellence above and beyond the normal course of business. In addition to this, WDS Components also holds an annual endof-year ceremony with trophies and prizes. WDS Component’s dedication to continual improvement is evident not only in its interactions with the team, but also with its clientele. The company seeks constant feedback from customers through services such as Trustpilot and holds a four-pointseven-star rating, which is significantly higher than the industry’s digital benchmarks. “We use WDS Components a lot,” says a spokesperson for Aircraft Co Ltd. “It is a fantastic company that is always extremely helpful. WDS Components keeps us up to date with any queries that we have and provides a great service to our company.” “I was particularly impressed by the amount of trouble taken by WDS Components to answer customers’ questions,” reports a customer. “It has a vast stock of parts, which can be difficult to fully understand, but WDS Components is more than willing to help you find what you need. Once I had placed an order – it was delivered the next day. It was a good experience.” Looking ahead, we learn that WDS Components plans to continue investing into its technology and operations to ensure that it remains an industry frontrunner. The company strives for 100% client satisfaction and has made significant investments into its digital space to ensure for seamless ordering and customer care. Such endeavours, paired with a commitment to quality and reputation of prestige, have led to WDS Components’ deserved recognition as the Best Parts and Machine Accessories Manufacturer and Supplier 2024. Contact: Mark Moody Company: WDS Components Ltd Web Address: www.wdscomponents.com
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