66 | Business Elite 2022 14 | Q3 2022 May22227 A Contemporary Approach to IT Consultancy Hippo Digital is a full-service, digital, and highly empathic digital service consultancy operating in both he public and private sectors. Nominally, its efforts build trusted, effective relationships and combine data, design, and engineering in order to support meaningful transformations, starting with the user in mind and continuing as it means to go on with personalised, evidence-based, and proven organisational builds that support its clients’ futures. Serving them with an unmatched level of customer service that always puts the person at the fore, its end-to-end approach will take a customer from discovery to delivery in a timely, cost effective, and holistic manner. Critically, with this and organisational builds in mind, its delivery methodology has been crafted to support its customers every step of the way. It recognises that good due process is one of the best ways IT consultancy can work, and by using a well established format that contains flexible, adaptable goals and personalised milestones, it can guide a client through a roadmap that will leave them with a rigorous and watertight IT infrastructure. Since 2016 – when Hippo Digital was founded – Critically, with this and organisational builds in mind, its delivery methodology has been crafted to support its customers every step of the way. It recognises that good due process is one of the best ways IT consultancy can work, and by using a well established format that contains flexible, adaptable goals and personalised milestones, it can guide a client through a roadmap that will leave them with a rigorous and watertight IT infrastructure. Since 2016 – when Hippo Digital was founded – it has used this to establish itself as a true leader of data analysis, service design, and delivery expertise, with each of its staff working hard to keep it operating at the top of its game. Its internal culture is therefore one of culture, fit, and value. Fundamentally, each person within Hippo Digital can expect to have their voices heard and their opinions recognised, valuing the diversity amongst its staff for its ability to make its products better fit a wider range of customers. With a wide range of experts within its ranks, all of whom are incredible data analysts, service design teams, and delivery experts, it invites its clients to reach out today to get a comprehensive idea of how each of these people can put provide actionable consultancy that will take their business to the next level. Overcoming challenges, embracing opportunity, and having fun along the way, its team take a selfless, ambitious, human, and pragmatic approach to their work. In essence, this means that they will always strive to put the client ahead of their own ambitions, defining themselves by the success it helps its clients to find and trusting in Hippo Digital to give credit where it is due for hard work, instead of feeling like they must fight for recognition. Thus, the level of ambition it cultivates within its ranks is a healthy one. Hippo Digital’s staff use their ambition to challenge itself, take change in its stride, and transform its clients’ businesses for the better, creating environments of growth and positivity in order to truly earn its title of the most person-focused consultancy in the UK. Indeed, it continually proves its fit for the title time and again, and this is something that its clients have consistently lauded as exemplary as it has been added to and expanding its portfolio, one happy customer at a time. Whether it’s delivering solutions to the public, its clients, or even supporting its own team, each staff member’s human connection to the people around them is a huge part of what has made the impressive collection of glowing reviews and peer referrals that bolster its further success. It, in essence, always strives to ‘treat others how [it] would wish to be treated, taking pride in upholding the reputation it was developed for kind, hardworking, and passionate people who are all working in tandem to achieve the common goals of the company. The pragmatism behind the company also helps to support this. Importantly, it wishes to define the difference between pragmatic and dogmatic: pragmatism refers to the practicality of its work and the actionable nature of its solutions, and its rejection of dogmatic behaviour means that it is unafraid to bend the rules and push the limits in order to create something wholly new. Being lean, agile, and delivery focused, it will only ever take steps when it is sure that the evidence can back up this move. Pivotally, this means that unless it can succinctly and clearly explain to a customer why it is suggesting an action, it will not take that action. This also contributes to the honesty that forms a throughline in the business – one emboldened by an ethos of transparency breeding trust – and applies both within the company proper and in client relations. It cuts through the noise, rejecting bloated traditional IT consultancy practices in exchange for something streamlined, pro-active, and open, getting the answers to difficult questions without making it a difficult process to get to such answers. Moreover, by not taking itself too seriously, it can achieve all these things whilst not putting undue stress on the client or its own staff, working with the NHS, DWP, SEGA, and more in order to commit to its three core organisational goals: research, design, deliver. Therefore, clients can look forward to a genuine partnership when it comes to working with Hippo Digital. A diverse, closely knitted community with a knack for problem solving, common sense, and adaptability, it champions curiosity, allowing its staff to grow during the crisis when public sector bodies invested significantly in the digital process development of various elements. Having grown its workforce exponentially as a result, it is on track to having 400 people in its ranks by 2024, expanding its foothold in the North of England and further afield, looking forward to setting up shop in London, Bristol, and Glasgow in order to maintain its company’s current trajectory. Hippo Digital, being the ‘Most Innovative Digital Service Designs and IT Consultant Company’ in 2022 for United Kingdom, has secured its place at the head of the pack for person-focused and utterly exemplary IT consultancy work. With a diverse team of experts behind it, and a bright future ahead as it continues to expand into different offices up and down the UK, it looks forward to showing yet more clients the success that comes from establishing their very own watertight IT infrastructure with the right support. Company: Hippo Digital Contact: David Wilkinson Website: https://hippodigital.co.uk/
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