Cox Lewis Hearing is a state-of-the-art independent hearing aid clinic situated in Little Chalfont, Buckinghamshire, working with patients from all over the UK. It works closely with them to restore and protect their hearing, so they can enjoy music, family, conversation, and human interaction. We are pleased to name Cox Lewis Hearing as our Most Patient-Focused Independent Hearing Clinic 2025 – Buckinghamshire, and we speak to Lead Audiologist and Director, Leon Cox to learn more about its ground-breaking offering. The Gold Standard for Hearing Restoration and Protection “For a long time, the negative association with ageing has created a reactionary attitude towards hearing health,” Leon begins. “This widely accepted view has created an industry that’s a reflection of this niche market and has been slow to adapt to the needs of an increasingly youthful consumer. “With little knowledge of the regressive conditions that can affect the aural senses, patients often only confront their hearing health when it’s already having a detrimental effect on their lives. Isolation, depression, loneliness, and cognitive decline are just some of the degenerative effects caused by hearing loss – Rather than proactively taking action to preserve, maintain, and maximise their hearing health.” Having worked both on the high street and for the NHS, Leon felt that there was a better way of doing things, so in 2013, he launched his own hearing centre, and he hasn’t looked back since. Thus, Cox Lewis Hearing is all about providing its patients with only the very best. With core values of ‘Forward Thinking’, ‘Integrity First’, and ‘Masters of Our Craft’, it sets the industry standard, embracing cutting-edge technology and developing innovative solutions. Most importantly, it always puts people before profit, it is ethically driven, and patience is weaved into everything it does. It listens to understand, it questions everything, and it delivers products that are expertly tailored to the patient’s unique needs. The clinic is quite the pioneer within the industry, too, being the first to launch many of the initiatives that are now viewed as the gold standard for service provision. This includes being clear and transparent when it comes to pricing, as many companies used to hide their pricing and lure people in via free hearing tests; unbundled pricing, so that patients who are more budget-conscious don't have to miss out on the best technology; trials of hearing aids, so patients can discover the benefits without having to purchase first; free wax removal included for premium package hearing aid users; having BSc minimum qualified audiologists, as opposed to the high street level being foundation degree hearing aid dispensers; premium clinic settings that patients can enjoy and feel comfortable in; and remaining completely independent, which enables it to offer the biggest and broadest portfolio of hearing device solutions. Notably, Cox Lewis Hearing is pleased to showcase the new Widex Allure hearing aid, with Leon telling us that it “is achieving remarkable fit satisfaction and results in background noise”. He continues, “We had the pleasure and honour of being one of only 50 clinics in the UK and Ireland to be invited to the launch in Copenhagen in April 2026 to be the first to preview the new aid. We have enjoyed great success with patient satisfaction levels, which are some of the highest we have seen with new technology for some time. This aid is not available through the NHS and high street chains such as Boots or Specsavers, so, it has given us a real edge when people come to us unsatisfied with their hearing aid performance from our competitors. It offers great performance in noisy situations, while offering a natural sound and benefits from AI enhancement capabilities.” Ultimately, it is easy to see what makes Cox Lewis Hearing so deserving of praise, with the way it genuinely cares for its patients shining through. A reflection of this is its glowing five-star rating on Google, with a couple of its patients sharing their delight with reviews like: “I have been a customer of Cox Lewis Hearing for over five years and would not go anywhere else for my audiology needs. Leon Cox is an excellent audiologist who works proactively to provide the best solution, offering a range of different options. Aftercare is efficient and I have the reassurance to know that any issue is quickly resolved, and any question is answered. The reception team are equally helpful and knowledgeable. I highly recommend Cox Lewis Hearing.” – Hugh E. Contact name: Leon Cox Website: www.coxlewishearing.co.uk
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