will understand how best to use it in your business and then accelerate from there.” ““Build for impact, not for show.” – That principle shapes how we design every solution, always anchored in delivering measurable results for the customer. It’s also how we lead our teams, focusing on purpose, progress, and people.” With that in mind, what does the future look like for Centelli? Aneesh reveals, “Centelli is investing aggressively in the next generation of intelligent solutions, combining automation and AI to deliver more adaptive, autonomous, and context-aware systems.” This will involve innovating to evolve past traditional RPA to create truly agentic automations, with digital workers being able to orchestrate tasks end-to-end, make contextsensitive decisions, and self-correct. These agents will navigate complex workflows across systems, teams, and decision layers with minimal supervision. The company is also developing CommsIQ, an AI-first solution designed to lift the load for high-volume, value-sensitive inboxes, especially when it comes to meetings and events. The technology reads and categorises every incoming email in an existing inbox; it strips sensitive personal data before analysing; it categorises and ranks messages by business value and urgency; and it sends them to the appropriate folders, as well as drafts responses. CommsIQ enables quicker responses, prioritises revenue opportunities, and prevents critical leads being lost in noisy email streams. Additionally, Centelli has been developing HANAReady, a pre-migration automation technology that will help organisations migrate to SAP S/4HANA more confidently and safely. It automates critical preparatory steps such as data cleansing, validation, and mapping; it reduces risk by catching inconsistencies early; it accelerates readiness without interrupting ongoing operations; and it allows a smoother transition into the S/4HANA world. “By combining these three axes, agentic automation, AI-augmented tools like CommsIQ, GroupIQ, and domain-specific frameworks like HANAready, we aim to lead the next wave of intelligent operations,” Aneesh tells us. “And behind the scenes, we have more AI innovations in the pipeline.” It is all very exciting in the world of Centelli, and as the company continues to innovate, it is poised for further growth – with continued expansion in the UK, USA, Middle East, and Asia, specifically focusing on the industries of hospitality, retail, finance, logistics, and manufacturing. As it works to fulfil the ambitions of itself and its customers, Centelli is positioning itself not just as an automation vendor, but as a strategic AI and operations partner committed to guiding its customers into the future of work, setting them up to take the digital world in their stride and truly thrive like never before. Company name: Centelli Contact name: Aneesh Gupta Website: centelli.com
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