Featuring: SME News- CEO of the Year Awards 2023 Medico-Legal & Digital Solutions CEO of the Year – UK (Dr. Joealen Benson) Founder, CEO, and awardee Dr. Joealen Benson established The Medical League last year, positioning it as the next stage in the evolution of its predecessor, The Doctors League. In just a few short months, The Medical League has already distinguished itself as one of the most inclusive, trusted, and celebrated providers of medico-legal and digital solutions for healthcare professionals globally. This newfound The Medical League banner, represents a holistic extension of the services provided by The Doctors League, with its expertise and commitment afforded to everyone operating within the healthcare industry - from nurses, physios, pharmacists, physician associates and more, taking it beyond just doctors - making sure that all individuals are provided with an equal level of protection, representation, and empowerment in an industry where it can be incredibly tough for a person to get their voice heard.
SME News is delighted to present the CEO of the Year Awards for the very first time! This is a brand-new awards programme that aims to honour and reward the most outstanding and influential CEOs in the UK who have gone above and beyond to drive their business forwards in the challenges of the current economic climate. The CEO of the Year Awards 2023 recognises the achievements, innovations, and visions of CEOs across various sectors and industries within the UK. The landscape that CEOs operate in is evolving each year as more women are appointed to CEO roles, especially in the public sector. This is a sign of progress in this field as female CEOs make up 36% of the total in 2022. UK CEOs also face exciting opportunities to adopt sustainable practices and to focus on diversity and inclusion. Some companies are turning to outsourcing CEOs who have expertise in these areas. Others are making their businesses more energy efficient and reducing their carbon footprint. CEOs are also challenged by the high turnover rate, which rose to 12.7% in 2022, meaning that there are more chances for new and young leaders to emerge and make a difference with fresh ideas. CEO of the Year Awards 2023 Phone: +44 (0) 203 970 0018 Website: www.sme-news.co.uk Sofi Parry Editor
Contents 4. The Medical League: Medico-Legal & Digital Solutions CEO of the Year – UK (Dr. Joe Benson) 6. eGreen International Limited: Eco-Friendly Packaging CEO of the Year - UK 8. J&T Customs Consulting Limited: Best Customs Clearance Services CEO - Europe 10. Circle UK Group Ltd: Security & FM Services CEO of the Year - London 12. Virus Shield Biosciences: Most Innovative Biotech CEO - UK 14. Twenty11: Most Innovative Affordable Housing CEO - England 16. Smile IT Solutions: Most Innovative Cloud Computing & Software Development CEO – UK 18. Truffle Hunting: Hospitality Consulting CEO of the Year - UK 19. Aeron Training And Healthcare Education: Most Instrumental Training & Healthcare Education CEO - UK 20. Advantage Investment: Property Investment CEO of the Year - UK 21. Pace Partnership London Ltd: Global Fashion & Sport Consultancy CEO of the Year - UK 22. Lesflicks: LGBT-Plus Film Production CEO of the Year - UK 23. Perfect Cellar: Wine Marketplace CEO of the Year - UK
SME News- CEO of the Year Awards 2023 | 4 Medico-Legal & Digital Solutions CEO of the Year – UK (Dr. Joealen Benson) Founder, CEO, and awardee Dr. Joealen Benson established The Medical League last year, positioning it as the next stage in the evolution of its predecessor, The Doctors League. In just a few short months, The Medical League has already distinguished itself as one of the most inclusive, trusted, and celebrated providers of medico-legal and digital solutions for healthcare professionals globally. This newfound The Medical League banner, represents a holistic extension of the services provided by The Doctors League, with its expertise and commitment afforded to everyone operating within the healthcare industry - from nurses, physios, pharmacists, physician associates and more, taking it beyond just doctors - making sure that all individuals are provided with an equal level of protection, representation, and empowerment in an industry where it can be incredibly tough for a person to get their voice heard. To better understand The Medical League, one has to go back to 2019 when its journey began, albeit in a slightly different form, with one singular focus. Doctors. Thus, The Doctors League was founded atop of an unbridled passion for tackling industry challenges head on, managing the medico-legal and licensing needs of medical doctors. An immediate success, the company effectively filled a pressing gap in the market, excelling at providing the necessary support and representation that was previously missing from the industry. With such successes to boot, the business’ impact grew, and it was not long before this team began to notice other challenges that were plaguing the wider sector, and not just doctors. Upon such a revelation, the team set about adapting and expanding to offer what is today an all-encompassing approach under the title of a separate and yet interconnected entity, The Medical League. A company that strives to simultaneously serve as one of the planet’s premier authorities on medico-legal services and solutions while also embodying an unwavering commitment to the elements of appraisal, revalidation, and online learning. Aims of this endeavour include nurturing healthcare professionals and making sure that they feel represented, protected, and empowered on a daily basis. Central to this goal is the remarkable ambition to attempt to reach every healthcare professional, regardless of position or location. At the heart of this noble approach is the desire to act as a beacon of support, measurably assisting in any and all areas of medico-legal, licensing, education, and compliance, elements that combine to make The Medical League an industry leader in the field of inclusivity. Integral in fostering this method, CEO Dr. Joealen Benson has been at the helm of The Medical League since day one and having worked as The Doctors League’s Medical Director from conception until passing the baton to Dr Daniela Herescu last year. His experience in this field is vast and unrivalled. Aside from his respective duties with both The Medical League and The Doctors League, Joe is also an emergency medicine consultant for the NHS, a position he has filled now for more than eight years. With the team at the AGM Conference.
to-one legal services, this incredibly beneficial solution is unlike anything on offer from current medical defence organisations (MDOs) whose service is offered on a discretionary basis, with The Medical League’s provision being built around providing mandatory support, with no ifs and buts. This serves to perfectly encapsulate the business’ dedication to the cause, underpinned by guaranteeing assistance for those during their time of need. Testimonials from voices of trust serve only to corroborate the impactful nature of the services provided, with one such review from a doctor, John Alexandar, stating, “I was on the verge of resigning due to unfair treatment by senior management, but The Medical League came to my rescue, representing me in all meetings and helping secure the right outcome – their expert support was a lifeline in my time of need.” This is a common thread across the board, with Dr. Vakah Shah also leaving a positive review, this time regarding appraisals. “I find the system very easy to use and I am extremely satisfied with the appraisal platform [and] the way my appraisal was processed.” When it comes to a service such as this, the results for speak themselves, and with CEO Dr. Joealen Benson at the controls, The Medical League repeatedly demonstrates excellence across both its medico-legal and digital solution offerings, empowering the medical communities of those in the UK and even farther afield in the process. Joe remains serious about, and wholly dedicated to, protecting healthcare professionals and supporting their needs, and it is the proactive approach he has taken to this mission that has ultimately led to his featuring in this awards programme. We wish Joe the best of luck for the future and can only anticipate the ways he will demonstrate further excellence in this space over the coming years. Scan the QR code for more infomation! Contact: Dr. Joealen Benson Phone: 020 3743 0005 Company: The Medical League Web Address: https://themedicalleague.com/ Joe’s journey to get to this point in his career has been extensive but incredibly rewarding, with former roles that include working in commissioning for Oxfordshire’s NHS primary care trusts (PCTs) until their dissolution in 2013, as well as having sat on an array of boards including the Local Negotiating Committee (LNC) of the BMA and numerous positions held within a variety of national unions. Aside from this, Joe has proven himself in the field of medico-legal by becoming a certified case investigator, case manager, and trained Responsible Officer (RO). Such experiences lit a fire inside of Joe, and his commitment to aiding his fellow professionals has been steadfast ever since. With expertise lying particularly in the field of GMC cases, (GMC being the organisation that oversees the UK’s medical profession and sets the standards for what acceptable practice should look like), previous cases that Joe has managed include employment disputes, bullying, harassment, and discrimination, as well as helping those in the medical industry to remain compliant, something that is predominantly achieved through appraisals, revalidation, e-learning and compliance services. His experience in this area resulted in him establishing The Doctors League in 2019, and realising the impact it was having, he would push for the formation of its spiritual successor, The Medical League, unveiled in October 2023. Demonstrably benefiting everyone from nurses through to doctors and allied healthcare professionals, under Joe’s expert tutelage, The Medical League provides a hassle-free, userfriendly, secure, and compliant digital solutions service that empowers industry professionals by enabling them to hone their skills and feel confident in their roles through the utilising of a dynamic and productive self-service portal. The leveraging of this solution all feeds into the company’s overarching ethos, which is centred around the belief that the world would be a much better place if healthcare professionals were protected and supported through an inclusive and needs-based approach. Over the course of this medico-legal journey, Joe and the team have proudly registered more than 1250 doctors to the cause, completed in excess of 950 appraisals, and supported over 500 revalidations. All of this has been built atop the more than 18 years of experience that is present across the doctors that underpin both of these businesses, and with such an established presence and renowned reputation to boot, this team are constantly coming up with new and innovative ways to excel in the sector and distinguish themselves from the competition, something that has proven instrumental in securing its status as the provider of choice for medical professionals all over the world. A prime example of the way that this is being achieved is through The Medical League releasing an all-new subscription service model for its medico-legal defence service. On the back of the success it has experienced with its oneDaniela and Joe at the Best Practice Show.
SME News- CEO of the Year Awards 2023 | 6 An industry-leading business in eco-friendly packaging and tableware, eGreen International Limited has been operating since 1947, and in recent years has doubled down on its commitment to sustainable practice and the environment, pioneering a new and groundbreaking product range that emphasises the importance of recycling and the circular economy. Initially founded by entrepreneur David Green more than 75 years ago, the company got its start selling confectionary and catering accessories. Before long, his daughter, Eileen Wiggins, joined in, designing and manufacturing tableware for the business. Now onto its third generation family owner, CEO and awardee Caroline Wiggins, Caroline is leveraging this strong heritage and combining it with her own entrepreneurial flair. We catch up with Caroline to learn more about the company. With high-profile, blue-chip customers spanning a multitude of sectors from high street retailers and contract caterers to fast food operators and restaurant chains, eGreen’s presence across the UK and Europe is distinctive. Following in the footsteps of her grandfather, Caroline is continuing to innovate in the sector, spearheading such recent innovations as the company’s line of “SelfDestruct Tumblers”, which are already being used in stadiums and events that are held all over the world. Leveraging its unique, patented technology, if these cups escape the recycling stream, they have the power to bio transform within our atmosphere, leaving behind no trace and no harmful elements. This is just the beginning, and the introduction of a new, raw material that is soon to be utilised in the cups will serve as a world first, as it is made 100% from recycled plant oil. Free of fossil fuel, carbon neutral, and fully recyclable, eGreen’s new VeriGreen line, launching in March, will put Caroline into a very small category of entrepreneurs whose products attain a wide range of eco credentials and can assist clients in smashing net zero targets, while offering consumers a product that is robust, practical, and performs well. Innovation in this area is being seen in other ways as well, and other products pioneered by eGreen include trays made from recycled marine plastic, paper straws, and 100% plant fibre-based cutlery. Through just this small snapshot, it is easy to understand the ways in which eGreen is truly changing the game, and this is something that begins right at the top, with Caroline’s hands- on approach to the business. Across her CEO duties, Caroline remains approachable, fair, and hard-working. She states, “having a family heritage, everyone within the team is valued and has their unique and individual role to play. We succeed as a team; nobody can deliver success on their own.” Never one to back down from her own responsibilities, Caroline has each department head report directly to her, and she takes a particular interest in the company’s design and marketing strategy. Caroline’s business management style can thus be defined using two key terms, open and entrepreneurial. Such traits have proven instrumental in keeping the business thriving in these most uncertain times, with huge challenges such as Brexit, Covid-19, and global conflicts having to be managed and overcome. During the pandemic, the team made the most of the hospitality sector being closed, instead manufacturing PPE (with an impressive 68 products launched in just an 8-week turnaround) to keep the business afloat with a new customer base. As Caroline notes, “the speed and skills we acquired during this period, will be fundamental to the changes that will come towards us as the environmental agenda gathers pace.” Another invaluable factor in Caroline’s success has been her mother, who was a strong Caroline Wiggins: EcoFriendly Packaging CEO of the Year – UK
influence and guided Caroline throughout her ventures, teaching her to value people and show great loyalty and service to those who, in turn, showed equal appreciation to the business. For Caroline, “people are the bedrock of any business and I think we have the best staff, motivated and passionate about what they do, who work together to achieve a common goal. Finding and retaining good people is part of our recipe for success.” With its staff being fundamental to the cause, the culture fostered within the company is friendly, collaborative, and open, with teamwork and inter-departmental communication being highly encouraged. Much like how every member of the team is treated on an equal playing field, the same ethos is embodied in the business’ approach to its multitude of customers, whether they be family- owned independent wholesalers or huge multi-nationals, everyone is approached in the same way. The defining elements of this service include excellent customer relations, fantastic quality, and unrivalled value for money. Building long-term partnerships is another priority for Caroline and the team, whose experience and knowledge of the market makes them terrific partners, something that is further underpinned by a high level of compliance and certification from third parties. Partnerships are proving to be more important now than ever before in such a diverse and malleable business landscape. Based on what Caroline refers to as, “rafts of change in recent years”, stemming from the seemingly endless stream of new legislation and taxation that everyone working in the industry must overcome, the company’s day-to-day operations are set to involve the implementation of a cradle to grave cycle evaluation. As Caroline explains, this entails, “looking at materials, production methods, transportation, [and] end of life options to assess what is truly environmentally beneficial. Rather than jumping on one element or one material without considering the whole product lifecycle.” A holistic approach such as this is needed in ultimately making a difference for future generations, managing environmental impacts, reducing the unpredictability of our climate, and ensuring that inhabitants of our planet can thrive for years to come. Through positive messages such as these, eGreen is largely seeking to move away from the negative discourses that are so prolific across the media, instead focusing on the positive opportunities that come from the cycles we go through. When many of the plastic products that the company used to sell were banned, it would have been easy to give up, but through resilience, passion, and determination, new means were found that have allowed the business to continually prosper. The company’s dedication to its craft is certainly not going unnoticed, with HRH King Charles III himself having selected eGreen’s aforementioned revolutionary self-destructing cups to be a part of his Terra Carta brand, something that was first unveiled to the public in Glasgow at COP26. Others have too begun to take notice, particularly regarding eGreen’s custom printed glassware, which today boasts clients such as Twickenham stadium, M&S Bank Arena Liverpool and the Principality Stadium, Wales. Many of eGreen’s products also sport the famous FSC tick-tree logo, further highlighting a commitment to the environment. FSC serves as the world’s most trusted sustainable forest management solution, with its logo gracing products and packaging across the world. A passion for the environment has always been integral for the business, serving as one of its key values, but in recent years it has really emerged as a frontrunner, and it continues to shape both the future of the business and the wider market. As Caroline looks ahead to the rest of 2024 and beyond, she shares that the company is on the lookout for more recyclers to work with, so that customers can recycle their wate even easier. In summary, she tells us, “we are working to boost the profitability of the business so that we can invest in more marketing support for our customers, [and] in research and development to bring on new products, better suited to the environmental metrics that we need to meet for the future.” eGreen International Limited has come a long way in the past several decades, but its pledge to make only the best in reusable, recyclable products has elevated it to that next level, and its offerings today comprise some of the finest wooden products, food/drink accessories, paper drinking straws, recyclable and reusable drinkware, and custom products that the market has to offer. It is our privilege to celebrate a company, and a CEO, with such honourable intentions and we wish Caroline Wiggins the best of luck for the year ahead. Already on to the third generation of groundbreaking entrepreneurs, one can only guess the new heights that the company will scale as it continues to pioneer for generations yet to come. Contact: Caroline Wiggins Company: eGreen International Limited Web Address: https://egreen.co.uk/ ‘Caroline Wiggins- CEO’
SME News- CEO of the Year Awards 2023 | 8 At the forefront of J&T Customs Consulting is a commitment to address the industry challenges that have arisen over the last quarter century. From the evolution of trade barriers to navigating the intricacies of global trade, the environment continues to change. Over the last ten years, an expertise gap has emerged in border controls and customs compliance. These essential factors can easily determine the success or failure of cross-border trades. At J&T Customs Consulting, the team utilises its wealth of knowledge and experience to help clients seamlessly operate across international borders. The brokerage understands the importance of obtaining approvals and adhering to customs regulations in order to remain compliant while streamlining operational efficiency. Its diverse clientele encompasses businesses of all sizes from smaller shops to major telecommunications companies. J&T Customs Consulting is committed to serving any organisation seeking support with navigating the challenges of cross-border processes. Since its inception, the business has worked hard to perfect its innovative computer system. The pioneering tool allows clients to easily upload their data, eradicating errors that often stem from illegible scans. The streamlined system is designed to improve efficiency and plays a crucial role in reducing unnecessary expenses. In the face of the cost of living crisis, J&T Customs Consulting has remained steadfast in its commitment to maintain and even reduce clients’ clearance costs. This pledge demonstrates the company’s dedication to client-centric solutions in an uncertain economic environment. CEO Tyler Townsend is committed to leading from the front and has created a strong team ethos. Within his role, Mr. Townsend immerses himself in the day-to-day operations in order to gain valuable insights into the challenges and achievements of the business. This approach enables informed decision making, prompt problem solving, and establishes a stronger connection with the team. Mr. Townsend says, “Preferring to be a member of the team rather than merely occupying the upper echelons of the organisational hierarchy underscores my belief in fostering a culture of inclusivity and collaboration. This approach transcends traditional leadership paradigms, emphasising camaraderie and shared responsibilities. By donning the hat of a team member, I aim to bridge the perceived gap between leadership and the workforce, fostering an environment where every individual feels valued, heard, and empowered to contribute their best. This hands-on leadership philosophy is instrumental in nurturing a collaborative ecosystem within the organization. It cultivates an environment where open dialogue, mutual respect, and collective problem-solving are not only encouraged but celebrated.” Core values of accessibility, approachability, and transparency are cornerstones of the business. By embodying these values, Mr. Townsend Based in Dover, J&T Customs Consulting Limited is a prominent UK customs clearance brokerage dedicated to facilitating the smooth movement of goods across international borders. With over 15 years of experience in customs clearance and border controls, the firm aims to guide companies through the evolving landscape of international trade. It is the company’s mission to simplify the process and maximise clients’ operational efficiency. Tyler Townsend, CEO and Founder, plays a vital role in the firm’s daily operations and is passionate about bridging the gap between leaders and the workforce. His unifying leadership continues to shape the growth and development of J&T Customs Consulting and has led Mr. Townsend to receive a CEO of the Year Award. Best Customs Clearance Services CEO - Europe
guides the team towards a culture of collaboration and empowerment. Through his team-oriented leadership, he aims to nurture individual and collective growth, offer mentorship, and create opportunities for professional development. Empowering team members to enhance their expertise and contribute to the business’s vision is a pivotal part of his approach. As the organisational landscape continues to change, Mr. Townsend’s own leadership philosophy evolves along with it. Tyler’s agile ethos allows him to respond to the changing dynamics of the industry and the needs of his team. His hands-on approach will continue to empower employees to grow, thrive, and achieve collective success. Within the industry, HMRC’s forthcoming implementation of minimum standards will present significant challenges for businesses, particularly smaller entities. To adapt to the evolving regulatory requirements, organisations need substantial resources in terms of time and expertise as well as a proactive approach to stay ahead. With a shift towards importer-led clearances, traditional brokers may have to undergo a major transformation towards a consultancy-based role. This metamorphosis requires agility and industry collaboration to anticipate these imminent changes. J&T Customs Consulting is dedicated to investing in the latest technologies, fostering a culture of continuous learning, and aligning its strategies with the evolving landscape. While the industry continues to change, the necessity for tailored support, compliance, and facilitating continuous cross-border trade is still essential. At J&T Customs Consulting, challenges are opportunities for innovation and distinction. By maintaining agility and strategic anticipation, the brokerage helps businesses thrive in the evolving regulatory environment. Tyler Townsend shares, “Navigating through challenges has been an integral part of my journey as the founder of J&T Customs Consulting. One such pivotal moment emerged in the form of litigation against my former employers during the early phases of establishing my own company. This experience presented an immense personal and professional challenge, testing my resolve as I endeavoured to forge ahead with my entrepreneurial aspirations. The enduring impact of that challenging phase manifests in a CEO who approaches challenges with a seasoned eye, weighing decisions with a blend of experience, foresight, and a heightened sense of responsibility. What might have initially seemed like an insurmountable obstacle has evolved into a cornerstone of resilience, shaping my leadership style and guiding the company towards a future founded on thoughtful, strategic decisions.” In the coming year, the company will take the time to examine its accomplishments and any obstacles with the intention of reevaluating its position in the industry. This introspection will create an opportunity for the brokerage to reposition itself and strengthen any areas that require improvement. Moving forward, a key part of its strategic roadmap involves diversification. J&T Customs Consulting plans to expand its corporate group by establishing additional companies that will specialise in industries beyond its current scope. This expansion will allow the company to offer a more extensive suite of services to its existing clientele and new partners. On his future trajectory, Mr. Townsend concludes, “In 2024, my personal development will involve a deepened understanding and refinement of my role as a CEO. I am committed to an ongoing pursuit of knowledge and expertise in executing the responsibilities intrinsic to this position. This entails a proactive quest for additional reading materials and resources that can offer profound insights into effective leadership, strategic decision-making, and the profound impact of my role on the company's trajectory.” With the combination of the brokerage’s expansion plans and Mr. Townsend’s professional development goals, 2024 will be a catalyst for business advancement. The coming year will be one of reflection and evolution as J&T Customs Consulting adopts a more agile approach to the ever-evolving business landscape. Tyler Townsend’s proactive leadership continues to foster a culture of collaboration, continuous learning, and resilience. For his transformative leadership, we have bestowed Mr. Townsend with this year’s award for Best Customs Clearance Services CEO – Europe. Contact: Tyler Townsend Company: J&T Customs Consulting Limited Web Address: https://www.thejt-group.com/
SME News- CEO of the Year Awards 2023 | 10 Security & FM Services CEO of the Year - London Established in 2014, Circle UK Group is a dynamic organisation that delivers innovative solutions in the Energy, Facilities Management, and Security sectors. Its comprehensive range of services is continuously evolving to meet the shifting needs of clients and the market. Circle UK Group is dedicated to operational excellence, fostering strong client relationships, and exploring new opportunities for expansion. Led by CEO Kyri Anastasi, the company strives to exceed expectations by providing high-quality services while maintaining an ethical and transparent ethos. Mr. Anastasi’s strategic direction never ceases to empower his team and for his collaborative leadership, we have bestowed on Kyri Anastasi our award for Security & FM Services CEO of the Year – London. It is Circle UK Group’s overarching mission is to become a leading force in its industry with pioneering solutions that drive positive change. Its extensive portfolio includes emergency repairs, equipment servicing, inhouse training, manned guarding, security systems, and much more. The innovative company is committed to creating value for clients, fostering a collaborative culture, and making a positive impact on communities. Circle UK Group is passionate about empowering its own people with the tools and knowledge they require to deliver services safely and efficiently. Core values of collaboration, customer-centricity, and integrity are deeply embedded in the company’s culture and operations, guiding its decisionmaking processes. Although the company has remained steadfast in its core values, Circle UK Group understands the importance of adaptability. In an everchanging business landscape, the team continually reexamines its strategies to stay ahead of industry developments and achieve sustainable results. Circle UK Group attributes its success to the collective efforts of its expert team, nurturing strong client relationships, and a commitment to the pursuit of excellence. Circle UK Group serves a wide range of clients including asset management companies, logistics companies, corporate buildings, and social housing. In a highly competitive market, the company prides itself on remaining at the forefront of technological innovation. By staying ahead of industry developments, Circle UK Group offers quality solutions that address the evolving needs of its clients. Its commitment to research and development ensures that its services continue to exceed clients’ expectations. With a client-centric approach, the team prioritises understanding clients’ individual challenges and goals in order to tailor its services to their unique requirements. This approach fosters long-lasting relationships and has positioned the company as a trustworthy partner in clients' success. For over 15 years, Kyri Anastasi has worked as a company director and CFO across various organisations. His role has involved developing pioneering solutions and key strategies, utilising his expertise and industry experience to transform businesses into market leaders. As CEO of Circle UK Group, Mr. Anastasi provides strategic direction, invests in the team’s professional development, and fosters a culture of innovation. He ensures the success and growth of the company by working closely with the team to achieve operational excellence. On his leadership, Mr. Anastasi says, “At the core of my approach is adaptability, collaboration, and a commitment to fostering innovation and growth. In the early stages of my career, my leadership style was more directive, focusing on clear instructions and structured processes. However, as the business landscape evolved and our company faced diverse challenges, I recognised the need for a more flexible and inclusive approach. Today, I would describe my leadership style as transformational and collaborative. I believe in empowering our team members to contribute their unique skills and perspectives. Open communication channels and a flat organisational structure encourage collaboration, enabling us to harness the full potential of our diverse talents. One critical aspect of my leadership philosophy is a commitment to ongoing learning. I actively seek feedback from team members and clients and stay abreast of industry trends and leadership best practices. This commitment to continuous improvement ensures that my leadership style remains relevant and effective in an ever-changing business landscape.” In its dynamic industry, Circle UK Group aims to remain adaptable and agile. As a responsive organisation, the company can quickly adapt to market changes and new opportunities. Its flexible organisational structure allows the business to strategically modify its solutions, allowing clients to take advantage of current industry demands. Circle UK Group also recognises the importance of its social and environmental responsibilities. By integrating ethical business practices, environmental impact, and community engagement into its operations, the business fulfils its commitment to clients and builds trust with its stakeholders. Circle UK Group has faced several challenges including cybersecurity threats, environmental sustainability, and market saturation. By turning these challenges into growth opportunities, the company embraces uncertainty and continues to evolve. As technology has become more embedded in its operations, the risk of cybersecurity threats naturally increases. Circle UK Group is dedicated to embracing new technologies while protecting sensitive data and ensuring the integrity of its systems. To stay distinctive in a saturated market, the company focuses on innovation and nurturing strong client relationships. Under Mr. Anastasi’s strategic direction, Circle UK Group continues to identify new markets that can benefit from its quality services. Strategic diversification allows the business to mitigate risks, enhance resilience, and create a competitive advantage. In the coming year, Circle UK Group plans to expand with new service lines and wider geographic coverage across the UK. By extending its reach, the company can cater to a larger client base and penetrate new markets. Mr. Kyri Anastasi’s own future trajectory will involve starting his own executive company to deliver strategic, financial, and compliance support to businesses across various industries. The future of Circle UK Group looks bright as the company provides its innovative solutions to support the growth and development of businesses in the Energy, Facilities Management, and Security sectors. Through its client-centric approach and commitment to technological innovation, Circle UK Group aims to inspire positive change and become a leading force in the industry. Under Mr. Anastasi’s transformational leadership, the business will continue to foster a thriving culture where the team’s hard-working efforts drive ongoing success. For his collaborative management, Kyri Anastasi has received our award for this year’s Security & FM Services CEO of the Year – London. Contact: Kyri Anastasi Company: Circle UK Group Ltd Web Address: https://circleukgroup.co.uk/
SME News- CEO of the Year Awards 2023 | 12 Outbreaks of plant diseases are becomingly increasingly common across the globe, and with such diseases comes a greater risk of the security of our food chain becoming compromised. Exacerbated by the global pandemic and its continuing effects, the health of millions of people was, and continues to be, put at risk. If we can reduce plant disease and provide a stable and nutritious food supply this will help maintain human health and reduce vulnerability to future viruses and infections. To address such challenges, solutions inclusive of disease surveillance and detection sensors will be needed to manage future outbreaks. Virus Shield Biosciences Limited can tackle and meet these demands, with CEO Craig Shaw at the helm. Virus Shield Biosciences Limited are putting innovation into practise by pioneering products and application protocols that can manage any future plant disease outbreaks effectively. This will maximise yields and put healthy, sustainable foods on tables around the globe. Craig Shaw is CEO of the company and spearheads these new remedies. The company has the following defined sectors: animal sciences, air quality, human health, soil sciences, as well as shipping and logistics. Craig’s wife, Jill Shaw, founded the company to combat Covid infections and began researching infection prevention in animals. When Craig became the CEO, they worked on new sectors and developed products accordingly. Today, the company’s range is extensive, and ideal for any setting where the cleanliness of humans and animals alike is of the uppermost priority. The products are utilised in agriculture, with imminent care offered to animals and plants, the medical industry where they are used in hospitals and other such medical settings, hospitality, since they can enhance the quality of the air when used in air conditioning, as well as being used across industrial sciences and even in vehicles. One particular area of note is the already alluded to work carried out in plant sciences, where the company utilises Craig’s expertise together with his team of scientific experts. After studying the microbiology of such infections in plants, the team determined that the fungicides, herbicides, and pesticides used on plants in our food supply contain chemicals which leave behind a residue. Bacteria, fungi, and other microbes mutate and build up a tolerance to this residue which makes these products no longer effective. This means they may not be able to combat further disease outbreaks. Virus Shield Biosciences Limited products actually breakdown the biofilm where bacteria, fungi and microbes live and breed. By eliminating some of the most robust, aggressive bacteria, environments can be created that are healthy and clean. As an example of a focus area for the company, contaminated soils have been a particular problem, and when using the company’s products on infected soils, the team have adopted the nickname, “microbial assassins.” Prior to its use on plants, this patented technology had already produced results in animal healthcare as well as human air quality, eliminating a series of moulds and mildews. Virus Shield Biosciences soon realised that it could use the same technology to combat fungal infections and leaf-based microbial infections. The products do not leave residues so mutations and chemical tolerance do not occur. Chief Technical Officer, Jeniece Schroeter, has been devising very specific application protocols to maximise efficacy while minimising product use and ensuring the lowest costs. Virus Shield Biosciences possesses a network of offices so their products can be sold to customers on a global scale. Rapid growth has been experienced not only in the realm of plant science, but also in the other sectors. The company’s ability to combat plant disease has proved instrumental in helping the company grow into one of the most promising, innovative, and revered biotech companies with Craig leading the way. Craig’s vision was to develop a global presence with worldwide distributors and resellers, so after initially opening an office in the USA this was quickly followed by offices in Africa, Australia, and New Zealand. He has also developed strong relationships with distribution partners in Spain, Portugal, Cyprus, Paraguay, Argentina, and Colombia. Craig is currently working on creating additional offices in other locations so that Virus Shield Biosciences will have an office operating in almost every time zone. Craig is heavily involved in gaining the appropriate accreditations to meet the legislation demands of every country. From the company’s UK-based head office, Craig is overseeing the takeover of two manufacturing houses which will provide further sales into the medicinal cannabis and human health sectors. As a successful CEO, Craig offers some advice to those looking to follow in his footsteps, and he believes that this starts with a lot of research, in order to learn more about prospective clients and the market that one is seeking to enter into. From here, any necessary accreditations must be earned, and potential competitors should be recognised and reviewed. A business that can offer something that is totally unique is already in a strong position. Staffing is another integral part of an operation, and Craig emphasises the importance of being able to, “build the strongest team of like-minded individuals to strengthen and support you. Hardworking staff with dedication and focus are essential.” Ventures like this are rarely easy, and as Craig explains, while an individual/organisation may “move three steps forward every day, they are also likely to move two steps backwards.” Things often take longer than a person hopes or even expects, but with the right drive and an enthusiasm to get things done, targets will be achieved. Craig strives to be an inspiration to his staff, he looks for solutions not problems and pioneers new research and innovative ideas. In closing, Craig looks back on his tenure so far as CEO and recognises the hard work involved in establishing Virus Shield Biosciences and expanding it across the globe. But seeing the company is now worth an estimated £1b thanks to continued investment and his dedicated staff, for Craig, this has made it all worthwhile. Contact: Craig Shaw Company: Virus Shield Biosciences Web Address: www.vsbiosciences.com Most Innovative Biotech CEO - UK
SME News- CEO of the Year Awards 2023 | 14 It was clear that there was a need for something different, tenants were speaking up and pointing out how traditional models of housing were not working for them, and perversely trapping some in a poverty cycle. As a result, Twenty11 was formed in 2016 following the deregulation measures offered through the Housing and Planning Act 2016. This allowed Alan the opportunity to address the concerns tenants had been expressing about how the existing model used by housing associations did not meet their needs or support their desire to improve their lives. Alan led a team of equally forward-thinking people, including tenants and colleagues, supported by the board, who shared his desire to see a different model for affordable housing that would focus on what really matters, putting families and households at the heart of the decisionmaking process. Alan explains: “In setting up Twenty11 we first established principles for the company. These set out not only what were the intended values for Twenty11, but also the framework in which policies and practices would be developed. As the concept emerged through tenant feedback, so the company was built from the ground up with help from local tenants. While an affordable home is so important, we also aim to make a positive impact on people's lives through other ways.” Twenty11 is responsive to unexpected life changes that happen for some people, with rents that can change based on affordability. It also strives to help tenants unlock their dreams and build prosperity by working with them on their Personal Success Plans, exploring new opportunities for work, training, education or volunteering. Tenants are also encouraged to engage with neighbours and the wider community, helping people to contribute positively to society. Alan adds, “We’re committed to helping our tenants succeed and we’ve reinvented the traditional landlord/tenant relationship by building empowering and trusted connections.” So how have Alan’s leadership skills enabled him to lead a team that has created all this? Alan shares: “Leadership is always a moving feast, so what was relevant and appropriate years ago may not deliver the same results in 2024. The industry has evolved, working practices have evolved, and so have employees. This generation looks for something vastly different to the last, and therefore leadership has to adapt to the circumstances. “I tend to focus my time on looking at what people’s strengths and character traits are. If you can eke out the best trait within people It’s no secret that the housing and property market has become harder and harder to navigate. People looking for affordable housing often face a near-impossible task to find a suitable home at a reasonable price. Award-winning Twenty11 CEO Alan Keers – along with colleagues – developed a vision of what a housing provider could look like in the 21st century, and led the setup of a new and different type of organisation, specifically to respond to modern-day challenges and to provide tenants with more than just a home. Read more about how Alan’s influence has shaped Twenty11 into what it is today. Most Innovative Affordable Housing CEO - England
and say, ‘I’d like you to be the person with that strength in this team’, it can help them come into it with a clear sense of purpose in their role. Employees with a strong purpose tend to be great at their jobs. “When you develop something that has not been seen in the sector before, communicating this to staff who are used to more traditional forms of housing can be difficult. Our employees have helped shape and continue to improve the model and have bought into the purpose and intentions of Twenty11. “In a sector where there can be lots of negativity, the ability to develop something new that has not only engaged better with tenants but has lots of strong brand loyalty and positive feedback makes their jobs all the more satisfying. “Standing back and allowing the team to take the shop window, allows them to directly benefit from this better relationship with tenants and allows me to support where it is needed and not get in the way when it is not.” There are challenges on the horizon for the housing provider, the Renters Reform Bill for one. This threatens to change the Twenty11 model in terms of the type of tenancies, undertaking renewals, and use of possession grounds. Alan says: “The unintended consequences of these changes will provide a new challenge to overcome. We have, however, tested this model through a global pandemic and recession. These were not ideal sailing conditions, but having navigated them and come out stronger, we are pretty sure that we can meet anything that comes our way. “We remain positive as we are confident in Twenty11 and its purpose, so we are working with central government and local government leaders to influence these changes so they don’t end up doing more harm than good.” Alan isn’t someone who sits back and puts his feet up, as a digital first organisation, he is always looking at ways to improve Twenty11 and keep up with changes in technology to help improve the experience for tenants. He says: “We have not rested on a finalised model for Twenty11, it has constantly evolved from the feedback we have received and the learning from this drives change. It is a dynamic process that we don't plan to stop. It's one of the benefits that drove the formation of Twenty11 - the ability to enhance and improve the offer over an extended period of time. “Looking back, we faced many hurdles to find a place within the housing sector. In terms of the future challenges that we face, we are sure that we can meet them head on.” So, what does 2024 hold for Alan and his team? He says: “We are drafting our business strategy. It sets out big ambitions for the next five years to help us realise our vision of growth and expansion to further establish our new solution for the housing sector. Who knows maybe we'll become the Amazon for housing!? “First and foremost, our strategy focuses on creating a sustainable organisation with the ability to grow and bring the Twenty11 model to more tenants, across the broad spectrum of needs, from affordable to market rent, with shared ownership and homes to buy, benefitting individuals and in turn the communities in which they live. “Most of all we will continue to develop a model that is flexible to the changing circumstances of families during these economically challenging times.” Contact Details Contact: Alan Keers Company: Twenty11 Web Address: www.twenty11.co.uk
SME News- CEO of the Year Awards 2023 | 16 Most Innovative Cloud Computing & Software Development CEO – UK Smile IT Solutions offers a wide range of services that help us in achieving our business goals. From intricate cloud-native software development to bespoke cloud computing solutions, data solutions to integrating systems, and more. Smile IT Solutions ensures that anyone can receive the help they need at any time through their dedication and first-class partnerships. Here, we delve into Smile IT Solutions and its very own Ed Soltani (Founder & CEO), who has been honoured with a prestigious title at our CEO of the Year Awards 2023. Commencing its journey as a software development and IT services company and expanding into the world of cloud computing – alongside contributing to the overall modernisation of many industries in UK – Smile IT Solutions has rapidly appeared as one to watch within its field. The company consistently meets and surpasses expectations so that its clients can maximise the potential of their valuable data, time, and finances. Targeting the modernisation of legacy systems for various public establishments and government institutions, enhancing software development and cloud computing services, as well as digitally transforming many SMEs across the UK, Smile IT Solutions simplifies complex issues. Its forward-thinking, driven, and creative team continuously explores new avenues to align technological advancements with a fast-paced business landscape. The company is now diligently serving the public sector by delivering bespoke, comprehensive solutions to a multitude of clients. Operating as a one-stop-shop for all our IT-related needs, the company offers IT services and support, software development, cloud computing consultation and services. Its work guarantees excellence through experience and robust partnerships. By crafting tailored solutions to cater to diverse needs at various times, the firm has proven a solid reputation within its domain. Furthermore, Smile IT Solutions’ personalised approach to each client ensures that its work addresses every conceivable pain point. By tackling challenges head-on and cutting obstacles, Smile IT Solutions creates new growth opportunities for its clients. Specialising in custom-built software solutions and cloud-native applications, the company enables businesses to run cost-effectively. “Built with you in mind.” Meet Ed Soltani, the award-winning CEO of Smile IT Solutions, who plays a pivotal role in the success of the firm. Under Ed's leadership, the team at Smile IT Solutions has received the guidance necessary to develop and deliver essential technology solutions. A strong yet empathetic leader like Ed is indispensable for navigating the challenges that businesses face. The entire team at Smile IT Solutions relies on Ed's wisdom, down-to-earth approach, and drive for excellence. Together, they form an unbreakable unit – with Ed leading a team of high-speed, adaptable individuals crucial to the overall success of the business. The partnerships cultivated by Ed and his team with major vendors like Amazon Web Services (AWS), Microsoft, Google Cloud, Dell, Lenovo, Zebra, Apple, Bytes, Ingram Micro and more, along with being ISO 9001, ISO27001 and Cyber Essentials Plus certified, are a testament to the company’s exceptional work. Establishing strong partnerships with a diverse range of clients daily, weekly, and yearly underscores the deeprooted expertise of Smile IT Solutions. The team at Smile IT Solutions is made up of technologically savvy individuals who are dedicated to using their expertise to help others. Ed's leadership style revolves around fostering continuous learning and skill enhancement among his team members. He consistently looks to deepen his knowledge on various subjects to stay abreast of emerging trends, keep his team's skills updated, and provide top-notch services to “Powering Your Potential.”
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