Energy & Power Awards 2019

15 | SME NEWS - 2019 Energy & Power Awards Client service is paramount to the business at Greener Energy, having always remained the number one priority. Technology plays a vital role in this, with a secure system that efficiently schedules assessments, from installation through to a post-project thank you email. Establishing and maintaining strong levels of communication and organisation is just another way in which this firm are delivering high standards of customer service. Through also implementing several ongoing strategies, the firm ensure that their standards are consistently high. Two of the major strategies focus on training courses for staff, and an independent review centre. Firstly, CPD training courses for Greener Energy staff members can keep them up to date with customer service procedures and make sure that every service offered is of an uncompromisingly high quality. Secondly, the independent review centre allows for all clients to leave honest reviews and comments about the service that the firm provided, allowing the staff to see where they delivered and where they can improve. Ultimately, the work of Greener Energy is key in bringing renewable energy to domestic home- owners across Scotland. This firm are leading the fight against climate change and unsustainable fossil fuels, tackling what is undoubtedly one of the biggest global threats of the modern era. Contact Greener Energy Group to arrange your free assessment: Phone: 0333 577 2555 Email: [email protected] Web: www.greenerenergygroup.co.uk Best Residential Energy Saving Products Provider 2019 - Scotland