Finance Awards 2021

32 | Finance Awards 2021 the Sestini team will go a long way to limiting the impact on customers. The team’s hard work has made it easy to manage any necessary pivot in direction while keeping the company moving boldly forward. When thinking of SSAS, you should certainly think of Sestini. The team’s hard work, tremendous skill and impressive track record are more than reason enough to turn to them for these incredibly important services. We celebrate their amazing success and look forward to their achievements moving forward. Company: Sestini and Co Pension Trustees Limited Contact: Samantha Hayward Web Address: https://www.sestiniandco.com/ Email: [email protected] SSAS services are a vital part of the UK’s financial system, and the team at Sestini & Co lead the way when it comes to offering the ultimate in customer support in this area. A look at SME News’ UK Finance Awards 2021 showcases how the team achieved the remarkable. We dig a little deeper to discover how they did it. The world of tax and pensions is notoriously complex, requiring the brightest and best legal minds to ensure that the right decisions are made on behalf of their clients. The team’s incredible network of professionals means that many matters, such as US and UK tax matters, can be tackled in-house. The challenge for many is working alongside various advisors such as mortgage advisers, wealth managers, accountants and solicitors to name but a few. The Sestini team know how to collaborate with every stakeholder to develop a bespoke solution that works for you. Often, the team’s clients are SMEs which are family run and looking to maximise pension income whilst managing their growing businesses. The incredible skill of the team allows them to achieve this with ease. Because no two clients are the same, no two approaches from the team are the same either. As such, the needs of the client are always at the very heart of the firm’s activities and the team pride themselves on being as open and approachable as possible to facilitate this. Like many of their clients, the team at Sestini are immensely family oriented. Their business has grown considerably since first opening their doors in 2017, but this expansion of their operation has never come at the expense of providing an empathetic alternative. The key values of offering empathy, education, and understanding affect every part of what the team do. Where other pension companies act in an impersonal manner, the team at Sestini are renowned for recognising that their success is built on your future. As such, the Sestini team have been crucial to enhancing numerous retirement provisions on behalf of their clients. The success of Sestini over the last five years Best SSAS Trustee & Administration Service 2021 is due, in no small part, to the tireless efforts of the team’s staff. Team members are chosen incredibly carefully, with the need to balance experience, technical ability and customer rapport at the forefront of any decision. The trust that the leadership has placed with its team is why 90% of the team work from home, with flexible working as standard. The service that clients receive has not simply been maintained, it has increased in quality over time. Since the start of 2021, customers have been offered a 3-5 working day turn around time for all work, in spite of various challenges and the astonishing growth of the business. Looking ahead, the high levels of scrutiny placed on the financial industry are likely to be the cause of any challenges. The high standards implemented at all levels, and at all times, by Oct21824