Greater London Enterprise Awards 2020

32 | Greater London Awards 2020 When Shehbaz Khan was walking through the markets in Oman, he couldn’t have known a heavenly smell would lead him to starting a thriving business in the heart of London. We take a closer look at The Frankincense Store to see how this firm came about, what drives it forward, and why the team don’t just sell a product, but a way of finding a true connection with the Divine. The Frankincense Store’s humble beginnings started in the summer of 2009. Despite having as little as 2kg to sell at the Camden Market once a month, it wasn’t long before the business took off and became a roaring success. Now based on Chepstow Road in the heart of Notting Hill, it’s clear that the firm has become the foremost provider of frankincense in London. It was the spiritual effect of frankincense on Shehbaz that truly inspired him to create a dedicated space for it in London. Frankincense carries with it a long list of healing and purification properties, as well as a strong heritage of allowing others to connect with the Divine. Using ancient knowledge from the Bedouins of Oman, alongside his own research and creativity combined, Shehbaz not only provides the highest quality product, but presents frankincense in its fullness. The team have a strong belief in the power of frankincense to create a connection with the Divine, regardless of race, culture, religion or spiritual background. At the Frankincense Store, there is the power to bring positive energy to a busy world that creates stress and worry. As a result, the team are committed to bringing an approach of good character, faith, manners, reasoning and behaviour to the business, pushing back against forces that would guide them towards greed and gluttony. Most Pioneering Aromatics Retailer 2020 This ethical approach feeds into every aspect of the Store. Shehbaz practices ethical trading by ensuring that staff, customers and suppliers are treated fairly. One of the areas in which Shehbaz is most passionate is in his treatment of the environment. The team recycle wherever possible, reusing packaging that is sent from suppliers to refill parcels that the team sends out. Everything that the team sends can be recycled too, from stickers to the packet. Any plastics used are biodegradable to ensure that as little damage to the environment is done. The team also treats the frankincense they sell with respect. Although they trade in large amounts, surrounded by hundreds of kilograms, no piece of resin is wasted. Every piece has the power to make a difference to an individual. To keep the frankincense’s quality at its highest, the team use hessian sacks which allows the resins to breathe. These steps play an enormous part in the firm’s overall success. Oct20419 When customers turn to the Frankincense Store, they know that they will receive superb customer service. The team are experts in the field, able to find the ideal solution and frankincense to suit their specific needs. With such a long and rich history, it goes without saying that there are many amazing facts and secrets hidden behind this ancient natural herb that serve as an attractive selling point to many. It’s what keeps customers coming back for more. The heavenly scent of frankincense is one that once tried cannot be ignored. The sheer potential of this impressive product has grown exponentially since 2009, leading Shehbaz and his team to incredible levels of success. We look forward to seeing what he has to offer the expanding world of frankincense lovers in the future. Company: The Frankincense Store Contact: Shehbaz Khan Website: https://www.houseoffrankincense.com/ Email: [email protected] Despite having as little as 2kg to sell at the Camden Market once a month, it wasn’t long before the business took off and became a roaring success.