Greater London Enterprise Awards 2020

38 | Greater London Awards 2020 Most Innovative Natural Health & Wellness Brand - UK Situated in London, Trine Oils sell plant and essential oil blends across the UK. Following the firm’s success in the Greater London Enterprise Awards 2020, we got in touch with Shanti Doon Pandit to find out more. Inspired by the natural healing of Grandfather Doon Pandit MBE of Trinidad & Tobago, Trine Oils offers a range of holistic treatment oils for your face and body. To begin, Shanti goes into further detail about the firm and offers us more of an insight into its clientele. “Trine Oils is a woman led, family business run by two sisters, Shanti Doon Pandit and Anji Doon Pandit, one from a beauty background and one from a nursing background. Suffering from sciatica and arthritis ourselves, we create products for ourselves and our customers. Through a committed approach, we provide results-driven products. “Our Grandfather used the marigold flowers he grew to treat leprosy sufferers. The extract from marigold flowers is more commonly called Calendula, a powerful skin soothing and cell regeneration treatment. Additionally, we also use Aloe Vera, inspired by our grandmother’s plants, use of plants and herbs as a cure for all. On the client side, we typically serve middle aged, parents and grandparents interested in natural healing, offering Aromatherapy and Ayurveda oil blends to heal aliments naturally. Glass bottles are used to minimise the impact on our environment and organic and unrefined oils. Nothing synthetic is ever added to our blends, no fillers or preservatives, all hand blended in small batches to ensure of freshness. These core values have been in place since we started up two years ago and it’s unlikely any of these will change.” Specialist industry knowledge has been key to the firm’s success, helping create a range of unique oils for its clients as Shanti goes on to explain. “With every customer receiving a sample of another product to encourage further business, we are keen to maintain our position in the industry, whilst targeting customers from all income brackets.” More so than any other industry, the outbreak of COVID-19 has seriously affected the retail Aug20662 industry this year. Although the number of customers out shopping on the streets has reduced, the company has still been able to thrive through online sales, as Shanti confirms. “Shopping locally is a great thing for both the customer and vendor, however since the pandemic, the appeal of Central London has drastically reduced with people ordering online. Understandably, people are reluctant to spend the day shopping in the West End, when they don’t necessarily have to. Fortunately, through our online presence we have still been able to do business.” Despite its online sales, the pandemic has prevented Trine Oils from running events which have been extremely successful in the past as Shanti is keen to highlight. “Last year, we exhibited at a trade show at Olympia and it was so exciting, although costly. This year all exhibitions were cancelled except for virtual and that’s not the same thing at all, no face to face with the customers, no product demonstrations, no relaxing hand and arm massages and no soothing face mists. The retail space we were also planning had to be postponed due to the pandemic.” Looking ahead to what the future holds, Shanti signs off by revealing the exciting plans which lie ahead for the team at Trine in the years to come. “Currently, we are revamping all our product offerings, re-working presentation of existing products and introducing new products in bespoke packaging, a first for us and we are incredibly excited to share our new blends with our customers old and new. For arthritis suffers, we hope to offer hand and arm and feet and leg massages, in addition to mini facials and skincare consultations. Moving forward, we hope to further grow as a team, while keeping abreast of industry news and social media.” Company: Trine Oils Contact: Shanti Doon Pandit Web Address: www.trineoils.co.uk