Greater London Enterprise Awards 2020

56 | Greater London Awards 2020 Aug20660 Best International Air Freight Transport Company 2020 Established in 2005 and based in East London, D&K Freight Services works tirelessly to deliver the ultimate service to clients. It’s not just a regular service provider, partnering with its clients to ensure everything in the process is perform to the same astonishingly high standards. The team’s size is a key factor in their success. Being a small firm, they are able to be extraordinarily flexible in the way they operate, offering a truly personalised process. D&K Freight Services specialises in air freight, sea freight and procurement from Europe and the US as well as providing export services from Nigeria. The team are part of a small group of trusted logistics companies, using their considerable expertise in the business to go the extra mile. Reliability, trust, quality and speed are the key qualities that set the team apart. Though the pricing is competitive, there has been no compromise to the quality of what is being delivered. The team operates across multiple industries and with many different types of client, including individuals, corporations, government agencies and parastatals. Each brings not only its own demanding specification, but a great deal of practical work. The team believes that the customer experience is key to return business. That is why over 95% of business undertaken by the team is repeat business. They listen to their customers and take responsibility instead of making excuses. Of the services that the team provides, including door to door, door to airport, third party shipping, hazardous good transportation and export packing and labelling, perhaps the most popular is the team’s ability to deliver cars. They are renowned for delivering 4X4s, vans, minibuses, trucks, tractors, coaches and buses from the UK to destinations in Nigeria and other part of Africa. Having achieved such enviable levels of success over the last fifteen years, it’s little surprise that D&K Freight Services is currently looking at new ways in which it can expand to better serve its customers. The team have been hard worked during the COVID-19 pandemic, but are coming through stronger as a whole. It would have been easy to step away from clients, but the team have made special efforts throughout the business to deliver the service that they expect. In the coming years, the team are exploring the possibilities of buying a private Cargo Airline, which would allow this international firm the opportunity for enormous growth in both the UK and Nigeria. Currently, their work is supported by preferred carriers, but bringing more of this work in-house will be better for customers and the company alike. Currently, most vessels depart on a weekly basis and takes between two and three weeks to reach their respective destinations. The challenges of 2020 have been formidable, but the team have risen to the occasion with aplomb. It’s a commitment to serving their customers that has rewarded them tenfold in a challenging year – a worthy winner! Company: D&K Freight Services Contact: Dammy Kareem Web Address: www.dkfreight.co.uk Email: [email protected] In an international city like London, it pays to find a freight provider who can meet your every need. The team behind D&K Freight Services know better than anyone the importance of your delivery, and take extra care in ensuring its safe and smooth transit between countries. We take a closer look at what this incredible firm brings to the table in this special edition of SME News.