14 | SME News Greater London Enterprise Awards 2023 Since its formation in 1995, the specialist City of London insurance broker says it is proud to have delivered competitively priced, comprehensive policies for a wide and growing range of professional classes of business insurance. According to the broker, application for cover is easy to complete and all policies are tailored specifically for the individual policyholder’s profession or trade. According to managing director Kelvin Wheat, TRM’s original core business was in the provision to IT contractors, SMEs and affinity group members of insurance products including professional indemnity (PI), legal expenses, public liability (PL), employers liability (EL), cyber (CY). He says, “We began 28 years ago with a focus on providing muchneeded PI cover for the IT sector, notably for IT contractors, before growing to embrace a far wider range of general contractor and SME markets including dental nurses, accountants, and most lines of professional engineers. He adds, “In recent years we have extended our portfolio to include the provision of other everyday insurance products, such as office insurance, all at highly competitive rates.” Today TRM provides professional contractors and business owners spanning nearly 200 trades and professions. Its most popular insurance policy is PI insurance which, Kelvin explains, enables tradespeople and professional practitioners to go about their work confident they are covered in the event of a claim for professional negligence. A successful PI claim pays out for both damages and costs, he says. He says he believed there are two key reasons why they won the award. “First of all, distinguishing us positively from the competition from the start has always been the fact that we ask a minimum level of questions before providing cover,” he says. “We can usually deliver a policy online from starting the questionnaire to providing payment details to emailing the insurance certificate to the policyholder in around just five minutes.” He stresses, “I’m a former insurance underwriter, so I know just what details are necessary to underwrite most risks." Kelvin says TRM’s wide-ranging client-base includes dental nurses, accountants, and engineers, all of which he says use the same quick, efficient online application and quote process.” He says he knows that time is a premium for any potential client, so he has used his expertise to save considerable time for anyone completing an application. “This ethos is a hallmark of TRM, which aims to keeps all clients up-to-date with every piece of relevant data, whether it be renewals information or a drop in monthly direct debit owing to a fall in insurance price,” he says. “Some professionals, such as bookkeepers and accountants for example, favour our PI policy over others on the market for the very reason that the administration process is swift and efficient and policyholders quickly gain peace of mind that they are fully insured in the event of a charge of professional negligence, whether founded or unfounded,” he claims. The other key reason for TRM standing out as award-winners, he says, is the success of the company’s Insurance Café, an online destination for professionals browsing for their own personal purposes. Operations director Siobhan O’Callaghan says it is here that professionals, such as dental nurses or sound engineers can go in their spare time to share views in threads with fellow professionals, as well as to find the best rates on offer for domestic policies, such as, pet insurance, gadget cover, or home cyber cover. She explains, “When it comes to insurance cover, busy professionals are all after the same thing: the best and most comprehensive policy at the most reasonable price. “We know the market well and we are quite aware that our policies, all of which provide complete peace of mind, are competitively priced against most if not all of those sold by the competition. So we created and launched an online site, the Insurance Café,” she says. Specialist London insurance broker Trafalgar Risk Management (TRM) has won the coveted award for Best Nationwide UK Broker in this year’s Greater London Enterprise Awards, from SME News. Best Nationwide Insurance Broker 2023
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