SME News- Greater London Enterprise Awards 2024 Most Empowering Payroll & HR Consultancy 2024 For more than 80 years, SD Worx UK has been at the forefront of helping businesses, particularly SMEs, look after their teams through innovative payroll, HR, and workforce management solutions and services. In light of the firm being recognised within the Greater London Enterprise Awards 2024, we speak to Director, Raj Nijhawan to learn more about how it is cutting through the complexities of modern workforce management and transforming workplaces for the better. Greater London Enterprise Awards 2024
Greater London Enterprise Awards 2024 Phone: +44 (0) 203 970 0010 Website: www.sme-news.co.uk Sofi Parry Senior Editor No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. We are proud to announce that the Greater London Enterprise Awards will once again be returning to SME News in 2024! Over the years, this popular programme has cemented itself as the go-to guide to the best of the London business market, showcasing the trailblazing companies and individuals that are driving growth and innovation in the English capital. Now in its eighth year, the Greater London Enterprise Awards 2024 will continue to shine a light on the diverse range of industries that make up London’s broad business landscape – from retail and hospitality to scientific enterprises, from real estate developers to entertainment providers, from financial institutions and technology startups to service sectors, and much more. At SME News, we make sure to judge each candidate equally and on their own merit, ensuring that there is space in the programme for up-and-coming entrepreneurs and seasoned London and its surrounding boroughs have long held the reputation as a thriving hub for finance, commerce, and technology, with a far-reaching influence and large global footprint. A highly competitive market, to be successful in the culturally and economically diverse city of London, businesses must keep up to date with the latest trends, strategies, and technological developments.
Contents 4 SD Worx UK: Most Empowering Payroll & HR Consultancy 2024 8 Samuel Estates (UK) Ltd: Best Residential Real Estate Agency 2024 – South West London 10 K9 Adventures Ltd: Best Doggy Daycare Provider 2024 - South East England 12 Be More Studio: Best Boutique Women's Gym 2024 - South London 14 SW Residential Ltd: Best High-End Real Estate Agency 2024 - Knightsbridge 16 KBH HAUS: Best Housing Maintenance Contractor 2024 18 Tor Generics Ltd: Best Novel Aesthetic & Pharmaceutical Brand Product Innovators 2024 19 InLine Risk Solutions Ltd: Most Trusted Business Security Services Provider 2024 - South West London 20 Santis Global: Most Trusted Same Day Logistics Provider 2024 21 Mr Property: Best Regional Estate Agency 2024 22 Tailored Tours Ltd: Best Private Day Tour Operator 2024 23 Homesearch Ltd: Most Trusted Property Management & Estate Agency 2024 - West London 24 Clinical Net: Best Clinical Trial Information Platform 2024 25 Think Strategic UK Ltd: Most Innovative Business Education & Strategy Consultancy 2024 26 The ADHD Advocate Ltd: ADHD Empowerment Champions of the Year 2024 27 Lalis Direct Care: Home Care Team of the Year Award 2024 28 VIP Hearing Solutions: Best Private Audiology Health Clinic 2024 - Central London & Patient Care Service Excellence Award 2024 29 Chief of Stories: Female Start-Up Business Coach of the Year 2024: Sophie Theen 30 smartKYC: Pioneering RegTech Provider of the Year 2024 31 Rooster Punk: Most Innovative Marketing Agency 2024 32 Pershing Consultants Ltd: Best Energy Infrastructure Project Management Company 2024 33 Heart of the City: Most Innovative Corporate CSR Support Company 2024 & Excellence Award for Sustainable Business Practices 2024 34 Alexander Millett International: Best Global Boutique Residential Real Estate & Surveying Business 2024 35 Work Extraordinary: Best Scale-Up Development Consultancy 2024 36 S.A.M. Creations / Kat & Rose: Best Eco-Conscious Women’s Casual Fashion Manufacturer 2024 37 InSignLanguage Ltd: Most Empowering Accessibility Services Company 2024 38 myAko: Best Nationwide Compliance LMS 2024: myAko 39 Five Rings Training: Most Advanced Corporate Training Solutions Firm 2024 – London 40 Advanced Cosmetic Procedures: Clinical Beauty Treatment Service of the Year 2024 – Central London 41 Harley Street Gynaecology Ltd: Gynaecology & Obstetrics Clinic of the Year 2024 – West London 42 Lewis Paris Fitness: Personal Trainer of the Year 2024 43 Hibiscus Cuisine: Best Minority-Owned Hospitality SME 2024 & Caribbean Food Catering Service of the Year 2024 44 Precision Gymnastics Ltd: Gymnastics Club of the Year 2024 - South West London 45 Goal 17 Ltd: Best Mentoring Programmes Firm 2024 - Central London 46 Light Human Hotel: Best Multigenerational Hotel 2024 47 Maison Mawu Ltd: Most Trusted Financial Services Firm 2024 48 Tracy Clark Coaching & Consulting: Best Leadership Team Development Coach 2024: Tracy Clark 49 London & Kent Roofing Ltd: Most Dedicated Roofing Contractor 2024
SME News Greater London Enterprise Awards 2024/ 4 Most Empowering Payroll & HR Consultancy 2024 For more than 80 years, SD Worx UK has been at the forefront of helping businesses, particularly SMEs, look after their teams through innovative payroll, HR, and workforce management solutions and services. In light of the firm being recognised within the Greater London Enterprise Awards 2024, we speak to Director, Raj Nijhawan to learn more about how it is cutting through the complexities of modern workforce management and transforming workplaces for the better. SD Worx UK is so much more than just a payroll provider. It goes further, deeply understanding the challenges faced by SMEs and going above and beyond to help them optimise their workforce in a future-proof way. It provides software, but also a hands-on, personalised support towards its clients’ growth and success. Its solutions are designed to ensure the basics – like payroll accuracy and compliance – are seamlessly met, while also providing the flexibility to adapt to future needs. Raj and his team know how SMEs seek familiarity when it comes to partnering with other businesses for services – and the beauty of SD Worx’s offering is that it can provide them with just what they are looking for. “We provide the best of everything for SME customers,” Raj tells us. “We distil a huge machine into a smaller, close-knit community.” SD Worx is a business that keeps its customers at the heart of everything it does, providing personal, one-on-one service whenever they need it, as opposed to those bigger organisations with many departments that may not be the easiest to get hold of. Notably, SD Worx has both large and mediumsized business clients who have been working with it for a staggering 25 years – because they know they can expect a superior, reliable experience that is both familiar and which meets their needs to a tee. Holding a strong presence in London, SD Worx has served the area for over 30 years, while its focus has also evolved towards leveraging its extensive international network to provide local expertise on a global scale. Defining this approach as “Glocal”, the firm provides tailored solutions for all SMEs, no matter their specific needs or where they are located around the world. SD Worx is a company that believes in empowering all kinds of businesses with its comprehensive, integrated solutions that streamline operations, enhance employee engagement, and ultimately drive business growth. It has, over the years, expanded its service offerings beyond payroll to include Core HR, Payroll & Reward, Workforce Management, and Talent Management. This evolution reflects its commitment to being a true partner to its clients, helping them to navigate the complexities of managing their workforce.
“We are particularly passionate about helping SMEs shine in their business by optimising their workforce in a way that is both integrated and futureproof. Our emphasis on quality and a people-centric approach is enhanced by the expertise and dedication of our team members, who are committed to delivering exceptional service.” “We have continuously adapted to the changing needs of our clients, particularly SMEs, by embracing digital transformation and leveraging cloud-based technology,” Raj says. “Our solutions are designed to be future-proof, ensuring that our clients are not only meeting their current needs but are also well-prepared for the future.” He continues, “One of the key trends we are seeing in the industry is the ongoing digital transformation, which is driving the adoption of cloud-based HR systems and other technologyenabled solutions. Businesses are increasingly seeking solutions that offer flexibility, mobility, and real-time access to information, which is why we have prioritised the development of digital, tech-driven offerings. “Our clients benefit from the convenience of online access, while still being able to speak to a real person whenever they need support. This blend of technology and human interaction is critical to our success.” Recent changes to work patterns, particularly the rising popularity of remote and hybrid working, have further emphasised the importance of providing flexible, tech-enabled solutions. SD Worx has adapted by making its offering more mobile and responsive, allowing it to continue delivering high-quality services to its clients, wherever they are in the world. “Despite the evolution of technology, we remain committed to ensuring that our clients always have access to the support they need from our dedicated team of experts,” states Raj. Indeed, SD Worx’s award-winning payroll and people management solutions come with a team of experts who are always available to help clients navigate their challenges. The company prides itself on being approachable and open, ensuring its clients feel supported every step of their journey. This hands-on approach, combined with in-depth knowledge and experience, is what truly sets SD Worx apart. “Our core values of reliability, innovation, and customer-centricity drive everything we do, ensuring we deliver high-quality, people-centric solutions tailored to the specific needs of each client.” Alongside its technological advancements, the company has launched its new Payroll, HR, and Legal Services, tapping into its team’s knowledge base and expertise to provide clients with actionable insights and guidance. These expert services help businesses optimise their workforce and achieve their goals more efficiently. Regarding the company’s outstanding service offering, Raj enthuses, “We consistently achieve above a 99.9% payroll accuracy rate, underscoring our commitment to precision and reliability. Our glowing Net Promoter Score (NPS) speaks volumes about the satisfaction of our clients and our dedication to continuously improving our services. We regularly receive positive feedback from our customers, and we actively seek opportunities to enhance our offerings based on their input. “Our service excellence is backed by our CIPPcertified payroll teams, who deliver great user experiences through real-time payroll, absence management, and intuitive functionalities.” In addition to its core offerings, SD Worx is continually developing new products and services to better serve its clients. Its bespoke and affordable packages are specifically designed for SMEs, providing them with the flexibility and support they need to thrive in a competitive market. SD Worx understands that starting and growing a business comes with its challenges, and it promises to provide all the flexibility and support needed so they can navigate these with ease. Raj says, “Our approach is all about being proactive – We don’t just respond to our clients’ needs; we anticipate them. Whether its through our real-time payroll solutions, expert-led services, or training programmes, we are always looking to add value and make our clients’ lives easier. “We take pride in being a reliable partner, particularly for businesses that are just starting
SME News Greater London Enterprise Awards 2024/ 6 out. We help them take the headaches out of payroll and HR, so they can focus on what really matters – growing their business.” “Our goal is to help SMEs thrive, regardless of their size or industry, by providing them with the tools and support they need to optimize their workforce and achieve their business goals.” Further making SD Worx stand out within the industry is its extensive research, such as its Payroll Navigator studies across Europe, and its expert guidance through initiatives like its free monthly webinar, Payroll Question Time. These resources allow the firm to stay at the forefront of industry trends and provide its clients with the latest insights and advice. Keeping its finger on the pulse of the industry, it does come upon challenges in the form of changes in government regulations that affect payroll and HR compliance. By leveraging deep expertise and conducting thorough analyses, SD Worx proactively updates its solutions to ensure full compliance for its clients. This strategic, efficient response not only helps its clients to stay ahead of regulatory changes but also reinforces SD Worx as a trusted advisor, turning potential obstacles into opportunities for growth and strengthened client relationships. In response to regulatory challenges, the company has expanded is consultancy services and launched SD Worx Academy, which provides clients with expert guidance and courses on navigating the ever-changing landscape of payroll and HR compliance. Its long history of service and expertise has allowed it to successfully respond to these changes and continue providing clients with the support they need. Raj comments, “Our ability to adapt quickly to changing market conditions has allowed us to continue delivering exceptional service to our clients, particularly in the SME sector. We’ve learned to thrive in this competitive market by consistently leveraging our expertise to help our clients shine. “Our grounding in the mid-market and large enterprise space has given us the trust and deep understanding necessary to support SMEs effectively. We understand that our clients need hassle-free, streamlined solutions, and we have adapted our offerings to meet these requirements, ensuring that we remain their goto partner for payroll and HR services.” “Our commitment to our clients is captured in our customer pledge: “We promise to be a spark. You are our guiding principle. We really listen and put ourselves in your shoes, to truly understand your goals and help you thrive. “Commitment drives us forward. We take ownership of our work. We are dedicated to delivering results. We dare to set boundaries and stick to our promises." “The road is open. We dare to look at things from a different perspective. For us, learning and innovating are like breathing, inspiring us to always go beyond and keep you ahead of the game as well." “We believe in each other. We trust in ourselves, in the team, and in you. We always keep the dialogue going and keep looking for solutions together." “One for all. All for one. Even if we’re physically apart, we act as one. Sharing our talents and celebrating our differences." “We’re all part of the SD Worx family." “This pledge reflects our dedication to our clients and our commitment to continuously improving and innovating to meet their needs.” Key to SD Worx’s unparalleled offering is of course its team whose culture is built on passion, dedication, and continuous learning. The company invests heavily in training and development, ensuring its staff are equipped with the latest industry knowledge and technological expertise. This focus on continuous improvement allows SD Worx to consistently deliver on its promise of quality and customer satisfaction. When it comes to recruiting new team members, the company looks for individuals who are innovative, customer-focused, and committed to excellence, as Raj says, “We believe in fostering an environment of trust, collaboration, and open communication, which allows us to continually exceed expectations.” Now, as the company looks ahead toward the rest of 2024, its focus will remain on expanding its digital capabilities and enhancing its offerings to support SMEs. It is committed
to growing its market presence internationally while continuing to deliver tailored solutions that drive business growth for its clients. In terms of its long-term vision, this includes further development of multi-level offerings that cater specifically to the SME space. Raj shares, “We recognise that SMEs require more than just payroll services – they need comprehensive solutions that address HR, workforce management, and data analytics and talent. By providing a complete ecosystem of solutions and services across the entire people journey, we aim to become the go-to partner for SMEs, offering everything they need to manage their workforce effectively and efficiently. “Innovation remains at the heart of our strategy. We are continuously exploring new ways to enhance our product portfolio, ensuring that we stay ahead of industry trends and meet the evolving needs of our clients. “We believe that by staying true to our core values of reliability, innovation, and customercentricity, we will continue to thrive in the everchanging world of HR and payroll solutions.” Company: SD Worx UK Contact: Raj Nijhawan (Director SME UK) Email: [email protected] Website: www.sdworx.co.uk
SME News Greater London Enterprise Awards 2024/ 8 When going through the daunting process of buying or selling a property, it is important to work alongside a real estate agency that you can trust. The home is a valuable asset, and it is realistic to feel reluctant towards placing the future of this asset into the hands of a less than reputable agency. Samuel Estates is a leading real estate agency in South West London, having built a reputation for delivering top-tier, reliable services. Following the agency’s recognition in the Greater London Enterprise Awards 2024, we spoke with Paul Ahearn, Director of Samuel Estates. Established in 2004 by Nicholas Samuel, Samuel Estates’ journey truly began in 2006 with the purchase of its first office in Abbey Mills, Colliers Wood SW19. The agency was built on the core values of integrity, honesty, passion, and service excellence, with the ambition to deliver the highest quality of service to its clientele. What once began as a single office has significantly evolved, with offices in Balham and Streatham and a team that spans over 25 professionals. Samuel Estates has leveraged this expansion to broaden both its service offerings and geographical reach, enabling the firm to support its clients in selling and buying property and those clients who have expanded their property portfolios in and around London. “Samuel Estates has grown into a reputable and dynamic independent estate agency with a diverse and knowledgeable team,” Paul tells us. “Our unwavering adherence to our core values has been instrumental in shaping our business, fostering client relationships, and ensuring sustained success in the competitive London property market.” As a full-service estate agency, Samuel Estates provides clients with residential lettings and property management services, supporting landlords and tenants with an array of services across London and North Surrey. The agency also provides residential sales services in the local areas surrounding its offices, offering tailored advice and support to vendors and buyers. What truly sets Samuel Estates apart from competitors is the agency’s unwavering commitment to delivering a highly personalised, professional, and proactive service to every client. Samuel Estates offers its clients local expertise, with a personal touch when managing properties. Possessing an unparalleled knowledge of the London property market, the team at Samuel Estates leverages this knowledge to offer tailored advice and support. Having local roots enables Samuel Estates to build strong relationships within the community, providing insights that larger corporate agencies might miss and ensuring that clients always find exactly what they are looking for. Furthermore, the fantastic team at Samuel Estates is incredibly diverse and multilingual. Able to collectively speak seven languages fluently, the team is well-equipped to effectively serve clients from diverse backgrounds and regions. As a result, Samuel Estates can understand and meet the needs of a global clientele, making its services further accessible and inclusive. Clients can be further accommodated due to Samuel Estates being an independent estate agency, which allows more flexibility, so that it can tailor its services to meet each client’s unique needs. “We pride ourselves on offering an exceptional customer experience,” Paul says. “Our team works collaboratively to exceed client expectations by listening attentively, providing accurate and practical advice, and being proactive in addressing their needs.” To maintain such ambitious standards of customer service, Samuel Estates deploys several strategies, including the continuous training and development of its team to ensure that they remain at the forefront of industry changes and best practices; implementing robust quality control measures; prioritising transparent and honest communication with clients to build trusting, long-term relationships; and maintaining a client-centric approach across all operations, regularly seeking feedback and making improvements based on client experience. Samuel Estates understands that the team and its internal culture is the foundation of its successes and has been the key to continually delivering the highest levels of service to clients. Each member of the team recognises that they play a crucial role in upholding the agency’s values; even as Samuel Estates has expanded over two decades, the agency has maintained a family-like atmosphere in which the team is united by its passion for property. Paul tells us that this family-like atmosphere, open communication, and mutual respect, help build great client relationships. This enhances Samuel Estates’ ability to effectively serve its clients, in alignment with the agency’s belief that a happy and motivated team is essential for delivering outstanding customer service. When it comes to recruiting new members for the team, Samuel Estates seeks individuals who will positively contribute to the team’s dynamic. Employees are expected to embody the agency’s brand image and values, connect with clients, understand their needs, and build trust. Whilst many technical skills can be taught by the agency’s ongoing training programmes, Samuel Estates opts to hire individuals possessing strong personal interpersonal skills and a passion for the property market. “Our recruitment strategy and internal culture directly reflects our brand image as a friendly, dynamic, and client-focused estate agency,” Paul tells us. “By hiring individuals who are passionate about property and committed to excellent customer service, we ensure that our team represents the best of what Samuel Estates stands for. This alignment between our team and our brand reinforces our reputation as a reliable, knowledgeable, and approachable estate agency.” In such an ever-evolving landscape as the real estate market, it is crucial that Samuel Estates Best Residential Real Estate Agency 2024 – South West London
ensures its team is always updated with the latest changes to property legislation and industry best practices. New regulations are frequently introduced, covering areas such as energy efficiency, safety standards, tenant rights, and landlord responsibilities. The rising complexities of managing rental properties due to such regulations means that landlords are seeking out comprehensive and reliable property management services. Professional agencies such as Samuel Estates can utilise its industry experience to ensure that properties are compliant with the latest laws, and that its clients’ investments are being managed appropriately. An example of this, is the introduction of Landlord Licensing across numerous local authorities. These licensing schemes require landlords to meet specific standards and obtain licenses before renting out their properties, in an effort to crack down on rogue operators. Managing properties across 34 different boroughs in London and Surrey, each with its own set of rules and regulations, has made this emergence a complex task for Samuel Estates. Not one to shy away from obstacles, the agency transformed this challenge into an opportunity for growth. The agency’s resolute team have dedicated considerable time and effort into thoroughly understanding the legislation and licensing requirements of each borough, becoming experts in the relevant areas, to relieve its landlords of the pressure. “We’ve demystified property licensing for our clients,” says Paul, “offering clear, practical advice on whether they need a license and how to apply for it. Our comprehensive support includes assisting with the application process and ensuring all necessary documentation is in place. By becoming a trusted source of knowledge and support, we have built stronger relationships with our existing clients.” There have also been significant changes on the sales front, with Trading standards introducing Parts B & C of Material Information. The legal framework underpinning the requirement to disclose such information is primarily found in the Consumer Protection from Unfair Trading Regulations (CPRs), which were established to prevent unfair practices in consumer transactions, including property sales. The significance of material information in property transactions extends beyond legal compliance; it’s about fostering trust and transparency between buyers, sellers, and estate agents. The disclosure of material information ensures that all parties engage in transactions with a full understanding of the property’s attributes and potential drawbacks Expectedly, Samuel Estates has big plans for the future. Primarily, the agency aims to expand into South East and Central London. This strategic move will allow Samuel Estates to bring its exceptional services to the most dynamic, competitive property markets in the world. Establishing a strong presence in these areas will enable Samuel Estates to reach a broader audience, servicing a wider range of clients that will include international investors, high-net-worth individuals, and a diverse local population. In the long-term, Samuel Estates plans to continue growing its networks, expanding to eight offices located across London and Surrey. This expansion will create more opportunities for the team to grow and develop their careers within the agency. Despite such ambitious growth plans, Paul tells us that Samuel Estates is dedicated to maintaining the exceptional personal service that has become the agency’s hallmark. By stringently upholding its core values of integrity, honesty, passion, and service excellence in each interaction, Samuel Estates will continue to deliver the quality of services for which it was recognised as the Best Residential Real Estate Agency 2024 – South West London. Looking ahead, Paul says, “At Samuel Estates, we are excited about the future and the opportunities that lie ahead for our team and our clients. Our strategic plans for the rest of 2024 and beyond are focused on expansion, enhancing our services, and fostering the growth and development of our staff.” Contact: Paul Ahearn Company: Samuel Estates (UK) Ltd Web Address: https://www.samuelestates.com/
SME News Greater London Enterprise Awards 2024/ 10 In the fast-paced world that we live in on the back of the pandemic, many dog owners today struggle to find the time to properly care for their pets during the week or at weekends, especially if they are required to travel for work or spend long hours in the office away from their pups. This is where K9 Adventures and its exemplary dog daycare service comes in, with its presiding core value of ensuring that dogs are afforded unforgettable experiences and allowed to live their best lives during the periods where their family cannot be there for them. Owners can rest assured that their dogs will be well taken care of in this environment, as the strict entry process employed by Sarah and the team ensures that no unfamiliar or unvetted dogs enter the fray and disrupt the others. K9 Adventures’ robust screening process begins with an initial assessment session where Sarah meets the dog to see if they are a good fit for the daycare, after which a four-day orientation programme follows complete with lots of one-to-one time, ensuring that a dog is settled and that their unique personality is understood. Across the approximately eight hours of daily care that a dog is provided with at the company’s secure centre, activities range from spending time in a relaxing scent garden and partaking in a number of games to enjoying healthy snack time along with the other pups that they will soon be the best of friends with. A rinse off before home is then included if it is necessary after a long day of playing outside, with pick up and drop off also available as a standard part of the daycare service on every day of the week except for Sundays. K9 Adventures is distinguished from other pet daycare providers given that it was born out of an unbridled passion for dogs, not simply created as another standard pet daycare business. Thanks to a background working with horses, Sarah’s understanding of animal behaviour is near unrivalled. She founded the business after her own personal struggles of trying to scout reliable care for her own four-legged friends, and she today ensures that every pup under her care is afforded the same treatment that she would expect for her own dogs. Along with husband Pete, son Conar, and the rest of the team, Sarah sees a reliable, flexible, and readily available service provided to customers almost 365 days of the year. Besides the knowledge and the experience of the team, K9 Adventures is also aided by the regular training sessions its staff attend from the likes of animal behaviourists and pet first aiders, helping them to remain up to date on the latest This year, K9 Adventures Ltd, Hillingdon’s premier doggy daycare provider, is celebrating its tenth anniversary. What makes this achievement even more impressive is that Sarah Stevens, the self-professed “crazy dog lady” behind this operation, established the business simply to carry out both dog walking and small animal visits, and its evolution has come naturally from there. Today, the company is centred around its five-star, certified, and membersonly dog daycare centre that is tailored towards providing enrichment for all of the furry friends under its care. Best Doggy Daycare Provider 2024 - South East England
advice and developments, something that is then reflected in the outstanding service and high standards personified at every turn. To make sure that every dog has the best time at K9 Adventures’ home of Grove Farm, Harfield, Sarah plans a number of enrichment activities for them and makes sure that all staff are able to offer quality and tailored care. “I expect my staff to do two things”, says Sarah, “turn up and always do their best.” The staff training programme that Sarah delivers from the outset of a member joining and her prioritising of attitude over experience guarantee the nurturing of a team that are passionate about their duties and capable of carrying them out. Pete also works equally as hard to ensure that K9 Adventures’ leading reputation is upheld, as it is his responsibility to both manage the site and oversee all repairs and improvements, as well as keeping the company and its vans on the road. The last of these duties has brought about some challenges as of late, as the government’s expansion of London’s ULEZ (ultra-low emissions zone) meant that the three existing vans the company had at its disposal were suddenly deemed noncompliant, despite them being perfectly good. Sarah and Pete were faced with the dilemma that they may have to pay £12.50 per day to use these vans when transporting the dogs for customers, so they instead made the decision to trade these existing diesel vans in and swap them for new electric ones. Not only are these vans bigger, meaning that fewer are needed for the business’ daily activities, but they also represent K9 Adventures doing its bit for the environment, contributing to a happy and healthy future for the next generation of furry, four-legged friends and their humans. When he is not managing the site itself or solving problems like the one mentioned above, Pete makes use of his impressive scentwork qualifications – UK Sniffer Dogs Bronze and Silver to be exact – to serve as K9 Adventures’ scentwork instructor. The skills that dogs can learn over these training exercises run by Pete not only make dogs more aware and alert, but they also tap into their inquisitive nature, providing them with all of the mental stimulation necessary to keep them fit and healthy, both physically and emotionally. “Your pet deserves to feel privileged.” K9 Adventures strives to be a second home to dogs of all sizes and breeds, providing them with an environment defined by other wagging tails and a series of happy, smiling faces. Its memberships are affordable and both of its offerings for adult dogs, one spanning daycare and the other an expansion for existing daycare members including boarding, run for six months at a time. Finally, both daycare and boarding is available for puppies, familiarising them with socialising, learning, and play across a four-to-six-month period. Last of all, K9 Adventures is excited to announce that it recently started work on renovating an empty part of its premises, which is set to hold both a dog groom room and a hydrotherapy pool in the near future, two additional services that pups and their owners are sure to enjoy having available to them on an upcoming visit. This represents the commitment embodied by Sarah, Pete, and the rest of the K9 Adventures team to offering nothing short of the gold standard for pets from their licensed dog daycare in Hillingdon. Named as the Best Doggy Daycare Provider 2024 - South East England, this serves as the second consecutive year that the excellent K9 Adventures Ltd has been recognised by us for its outstanding services to man’s best friend across the Greater London region. Contact Details Contact: Sarah Stevens Company: K9 Adventures Ltd Web Address: https://k9adventures.co.uk
SME News Greater London Enterprise Awards 2024/ 12 Best Boutique Women's Gym 2024 - South London There’s nothing more powerful than women supporting women. In female-only spaces, where the girls can get together to lift one another up, it feels as though anything can be accomplished. Apply this to the world of fitness, and you’ve got a potent blend of determination and unity – a safe space in which women needn’t apologise for being themselves, and can interact with those who truly understand them. Offering this very space to the ladies of South London is the wonderful Be More Studio, whose studio promises to bring together all types of women as they embark on their fitness journeys with one another. Below, we explore the story of Be More Studio, and how its all-female team honours the unique lives of ladies across London. If you’re a woman, or have mentioned going to the gym to a female friend, you know exactly how daunting the concept of embarking on a fitness journey can be. Statistically speaking, over a quarter of women are reluctant to branch out into a gym environment, with a vast majority preferring the idea of a female-only space over your typical fitness premises, and it isn’t difficult to understand why. When exercising, we often feel our most vulnerable, and it’s not uncommon for our confidence to dwindle in the presence of more athletic individuals. It feels as though each gym visit must go beyond casual exercise, and this alone typically acts as a deterrent for a vast array of women. Aiming to resolve all of these concerns, however, is Be More Studio – an award-winning fitness and multifunctional wellbeing hub that takes immense pride in empowering all types of women throughout the South London area. Bringing a certain flair to the art of supporting ladies experiencing different stages of their lives, Be More Studio acts as a safe space devoid of judgement and expectation. Instead, Carlie Aimakhu created a studio wherein woman can simultaneously train and connect with one another. Be it through its 1-2-1 sessions, its small group personal training, or its large group training sessions, Be More Studio consistently leverages a detailed understanding of women’s health to enhance the fitness experience. Though Be More Studio is delighted to work with every woman, where the studio specialises is in pregnancy and postnatal fitness. This directly originates from founder Carlie’s personal experience following the birth of her own child. She realised that there simply weren’t enough affordable fitness services for women dealing with the strains of pregnancy and postpartum, and therefore sought to develop better care for women who deserve far more than they’re given. In the world of fitness, there simply isn’t enough help readily available – women are expected to power through their struggles, be they following childbirth or even the menopause. Regardless, women go through a vast array of hardships that men simply cannot understand, resulting in an unfortunate expectation for them to cope with their pain and get on with life. Carlie, sensitive to this unfair expectation, knew she had to make a change. In response, she went above and beyond to obtain the necessary qualifications and extra training to uplift a myriad of fitness areas. From pelvic floor, c-section, and hysterectomy, to Diastasis Recti, pregnancy, and postnatal, she wished to form the new standard of female-only fitness, and Be More Studio has become exactly that. A beacon of hope to women everywhere, this boutique gym brings women together, allows them to bond over mutual struggles, and has created a community in which each person can achieve their fitness goals alongside others who truly understand them. Filled with joy, Be More Studio is a compassionate, female-centric studio that has seen many women flourish since first opening its doors. Though the studio was opened two weeks before the COVID-19 pandemic swept the country and the nation went into lockdown, Carlie was determined to persevere for the sake of her goal. She was willing to stop at nothing to ensure that women would have a safe space in which to exercise, and it’s wonderful to see the success that Be More Studio has garnered today as a result of her resilience. Now, ladies of London finally have access to an inclusive, female-only gym that both helps them on a deeper level, while also providing unrivalled levels of support and encouragement. Through and through, Be More Studio is a beautiful idea that has manifested in the best way possible, and it’s all thanks to Carlie and her unapologetic determination to serve women better than ever before. Having experienced first hand just how difficult it can be for women to be themselves, Carlie Aimakhu is an exemplary woman who has integrated what she’s learned throughout life to empower women across the South London area. Believing that every woman should feel as though they can express themselves, no matter what their circumstances may be, she presents the perfect place for all types of ladies to come together and enjoy a fitness venture unlike any other. Special in every sense of the word, Be More Studio is a catalyst for joy, motivation, and confidence, and each potential participant need only take a glance to see just how dedicated Carlie is to her ambition. It's for this very reason that SME News is delighted to feature Be More Studio in 2024’s Greater London Enterprise Awards. Typically, gyms and fitness studios encourage men and women alike to get up and get moving, but Be More Studio adds much needed nuance to the art of exercise. Catered toward empowering women and leveraging detailed knowledge on women’s health to provide an entirely new avenue, the studio has championed compassion and determination. As a result, not only have women across London been able to become part of a community of likeminded ladies, but they’ve been given the chance to connect with fitness instructors that understand their needs inside and out. We sincerely look forward to seeing what the future has in store for Carlie and Be More Studio, and we hope its example can inspire more fitness studios to approach women’s health in a more meaningful way. Until then, we wish Be More Studio all the best as it continues to elevate the exercise experience of London’s ladies. Contact: Carlie Aimakhu Company: Be More Studio Web Address: https://bemorestudio.co.uk
SME News Greater London Enterprise Awards 2024/ 14 It’s no secret that London is an area known for its luxurious properties. Often regarded as the best of the best, its homes and apartments invite high-brow occupants to immerse themselves in the upper crust lifestyle. From traditional elegance to exquisite modernity, London has it all, and no high-end real estate agency is more eager to share the breadth of the city’s property variety than SW Residential Ltd. Valuing the preferences and lifestyles of its distinguished clientele, this award-winning agency expertly covers all facets of the market in order to unite the perfect person with the perfect property. Join us as we take a closer look at how SW Residential has championed London’s property management, sales, and acquisition sphere. Established almost fifteen years ago, with a fiery determination to become the very best high-end real estate agency, SW Residential is a Knightsbridge-based collective that has spent its tenure impressing some of London’s most discerning clients. Having grown from strength to strength solely through word of mouth recommendations, it has become something of a standout in the present industry. Where many may only concern themselves with buying and selling properties as and when the need appears, SW Residential brings a certain nuance to the art of real estate. This primarily manifests through how it approaches each client – it doesn’t paint everyone with the same brush, and instead focuses on the details that matter. As a result, SW Residential has become synonymous with respect and professionalism. When connecting with a new client, the agency takes the time to understand what individuals are seeking, and caters to these varied requests. Doing so requires an abundance of expertise, and this award-winning agency is blessed to have access to some of the market’s greatest minds. Professional and dedicated in all branches of the property trade, SW Residential’s team is proud to present people with unlimited access to a varied skillset and ambitious collective mindset. Though it may have started out as a letting agency, SW Residential now undertakes management, sales, and acquisitions, allowing clients to receive advice that’s rooted in genuine expertise and prowess. As it stands, the real estate world has transformed into something that tends to favour processes over personalisation. Following the impact of the COVID-19 pandemic, the surge in prices has left agencies needing to restrict themselves – where they once may have had the chance to inject some extra individuality to their services, they’ve had to adapt to the market’s more modern evolutions. SW Residential, however, finds itself in a unique position, wherein it confidently remains aligned with traditional values. Empowered by a strong work ethic and a loyal customer base, the agency has gathered the attention of clients not through marketing, but through its immense dedication to giving clients what they deserve. Undeniably discrete, SW Residential is an example of the power of reputation, as it’s this approach that allows it to fully channel its advertising efforts toward its clients’ properties. Of course, SW Residential’s brilliance comes from more than its exceptional team – the properties under its umbrella are nothing short of phenomenal. Embodying the very definition of luxury, the potent mix of traditional and modern spaces presents enticing opportunities for discerning clients who are hoping to invest in a truly remarkable property. Whether clients are looking for a new home, or are investing in the best London has to offer, SW Residential has no shortage of outstanding options to choose from. This award-winning agency has made it clear that it understands the illustrious nature of London itself, and has gladly capitalised on this allure to cultivate a catalogue of Britain’s most elegant spaces. In addition to catering to property seekers, SW Residential presents a varied selection of services to any in need of unbeatable property management services. Being a landlord is by no means a straightforward process, and it’s not uncommon for property owners to seek out the assistance and input of qualified real estate agencies. As it happens, SW Residential is the definitive choice for those hoping to ally with a trustworthy collective that recognises the value of their properties. Promising to ensure that each valuable asset its maintained and protected lies at the core of SW Residential’s property management services, and its ability to do so while also guaranteeing a tenant’s comfort is simply an extension of its excellence. Navigating the world of property management, sales, and acquisitions is a talent that very few have managed to master across the years. Though some have come close, SW Residential demonstrates an unparalleled flair for the craft that simply can’t be contested. Adaptable, available 24/7/365, and driven by a desire to foster mutual trust between tenant, landlord, and agency, the collective brings a new element to the realm of real estate. Between its experience and foresight, SW Residential presents itself as the very best choice for property owners and seekers across the London area, and yet it retains a humble attitude born from its holistic advertising. To SW Residential, the refusal to delve into selfpromotion through marketing isn’t a decision that was made as a means to be different. On the contrary, this very nature – one that sees it accumulating success from the tangible impact it’s had on the lives of those it accompanies through their property journey – underscores the true identity of the agency. At its heart, SW Residential is a high-end real estate agent that exists for the people, and it’s demonstrated time and time again that it’s prepared to go to every length to ensure the satisfaction of all parties. This is what makes SW Residential so outstanding, and will certainly continue to elevate the agency as it proceeds into a new and exciting era of real estate. Best High-End Real Estate Agency 2024 - Knightsbridge
As its name suggests, the Greater London Enterprise Awards 2024 seeks to identify those that have gone above and beyond to showcase their brilliance. SW Residential is one such agency – an entity that, through steadfast dedication and an affinity for traditional values, has proven that it’s possible to please everyone in the world of property management. It’s for this very reason that SME News is delighted to feature SW Residential in this programme. SW Residential’s humble stance within its market has meant that it has never sought out publicity or recognition but it has gratefully received it nonetheless, and we eagerly anticipate the continuation of its ongoing success. Contact: Caterina Swain Company: SW Residential Ltd Web Address: https://www.swresidential.co.uk
SME News Greater London Enterprise Awards 2024/ 16 Founded in 2014, this market leader once came from more humble beginnings. The company was founded by Kyle Hollyome, following an extensive career as a contractor within the building industry. Tired of the slow processes, poor staffing, and delayed client communications, Kyle decided to start his own construction business with which he could offer the quality of service he desired. Kyle purchased his first van in 2014 and got to work establishing his business, KBH Building Services. In 2019, the client list was rapidly growing, and so was the paperwork. Rather than suffer through paper trails and manual reporting, the company saw an opportunity to innovate. Leveraging advanced technology, Kyle invests in proprietary software to manage and track third-party certifications, supply chains, and back office infrastructure. From here, Inhaus is born. Now, a decade since its inception, KBH Haus is a leading contractor to the largest housing associations and construction companies in the UK. The company offers an all-encompassing construction service that includes the manufacturing and supply of timber and UPVC windows and doors, fire safety maintenance, voids, planned works, responsive works for emergencies and repairs, retrofit and decarbonisation, in addition to bespoke and private projects. KBH Haus strives to remain a step ahead of its competitors at all levels of operation. The company responsibly manages its finances to save cashflow, which also allows it to buy materials in bulk. This is an incredibly advantageous strategy, as having a large stock of materials means that shortages do not delay works. Furthermore, KBH Haus also invests in its supply chain, via logistics, vehicles, drivers, equipment, and tools. This investment enables the company to guarantee reliable services to its clients, ensuring that everything is delivered on time and on budget. “KBH Haus has a long-term vision in an industry full of short-sighted competitors,” George tells us. “It tries to identify risks and challenges in advance of them occurring, seeking a solution or a contingency before the issues have materialised. All of this is in order to achieve the goal of never letting a client down.” To further achieve this goal, KBH Haus proudly operates two manufacturing sites in Norfolk and Bulgaria. This expansion has allowed KBH Haus to eliminate its reliance on third-party suppliers, enabling the company to deliver its products on time, on budget, and with sufficient quality checks undertaken by its own team. Additionally, having control of its supply allows the company to directly utilise feedback from clients, residents, and sites in its product design and manufacturing. This means that its products are always reflective of the market’s demands and are, therefore, emulate precisely what its clients need. In alignment with its mission to deliver optimal customer service, KBH Haus continually monitors the market for emerging trends that call for adaptability. George notes a definite focus on decarbonisation across the industry, as clients seek more energy efficient products and services that show a certified, proven impact on the energy rating of a property. “In London, this is a particularly challenging demand,” he says, “as there are many properties and buildings with limited flexibility in planning options due to their historic, urban nature. Making those buildings more energy efficient while keeping in line with planning restrictions is a complex task. The benefit of being in London is that there is such a large volume of properties that need to be serviced that we are never short of work – on the contrary!” When undertaking building projects, selecting the right construction company can be a daunting task. Finding a reliable company might be overwhelming, but it is also one of the most important choices you can make. The choice of construction company can make or break the project, depending on the expertise, passion, and management style they bring. KBH Haus is a UK-based construction and building services company specialising in delivering both public and private sector projects. As the company is named in the Greater London Enterprise Award 2024, we speak with George Karaargirov, CFO of KBH Haus, below. Best Housing Maintenance Contractor 2024
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