Greater London Enterprise Awards 2025/ 44 Best Pet Boarding Centre 2025 Pets are precious, and the ways we care for them are evolving. Today, pet owners are expecting more than just safe lodging when entrusting their pets into the care of a boarder; they seek stimulating environments and stress-reducing care, delivered by professionals who are wholly dedicated to looking after their furry friends. Windmill Farm is a rising pet boarding centre promising just that: spacious rural grounds, enrichment toys, and attentive handling that all contribute towards providing a more holistic pet holiday. We found out more about Windmill Farm from Owner Amy Lawrence, as the boarding centre is named in the Greater London Enterprise Awards 2025. Nestled in the heart of Coulsdon Common, Windmill Farm is a charming dog-boarding kennels and cattery sitting on 15 acres of countryside. In a saturated market, the farm is renowned for its perfect blend of heritage and innovation: decades of trusted service, a peaceful rural setting close to London, and consistent investment in environment and enrichment. Every detail of Windmill Farm reflects this – from catering to specific dietary requests, creating bespoke settling-in plans, and focusing solely on its guests’ mental and physical needs. Windmill Farm was founded by a prestigious member of the Crufts family more than 60 years ago and has since been acquired by new ownership in September 2024. In the period that followed, the farm underwent a series of thoughtful upgrades – including a new pet kitchen, revamped kennels, and enriching toys – each introduced to elevate the experience of its residents. But that’s not all – clients of Windmill Farm benefit from heated suites, twice-daily paddock walks, 24-hour standby veterinary care, and even a convenient collection and delivery service. Since this change of ownership, Windmill Farm has expertly navigated the delicate phase of making enhancements to its operations whilst maintaining optimal guest satisfaction. The farm has handled this transitionary phase with unrivalled grace and poise, upgrading pet suites behind the scenes while working tirelessly to ensure that services are kept running smoothly. What might have posed as an impossible challenge quickly became an opportunity, allowing Windmill Farm to reinforce trust amongst clients by communicating all improvements – showcasing the team’s equal commitment to quality and continuity. Today, Windmill Farm continues to uphold this commitment by dedicating itself to the ongoing expansion and enhancement of its services. Amy told us: “Windmill Farm is poised for a bright future. Having embarked on renovations in 2024, the remainder of 2025 offers the opportunity to unveil a refreshed, modernised experience while maintaining our heritage of care. Longer-term, we are looking to expand our services – introducing a daycare service, further enrichment programmes, wellness add-ons, and enhancing the client-owner communication channels with updates, photos, and more.” These exceptional offerings and improvements are delivered by the dedicated team at Windmill Farm, whose energy and care underpin every aspect of the service. The farm fosters a culture grounded in warmth, professionalism, and a genuine love for animals – a quality consistently reflected in customer feedback, which praises the team for turning anxious pets into calm, contented guests. The abundance of glowing testimonials highlights the empathy, expertise, and attentiveness of each staff member – integral qualities that define Windmill Farm’s compassionate reputation and helped secure its recognition as Best Pet Boarding Centre 2025. One client wrote: “I have found Windmill Farm and their staff to be the most helpful, kind, and considerate team I have ever come across. I needed them in an emergency, which ultimately didn’t come to fruition, but they were fully up to supporting my dog and I – without knowing us – to ensure that my dog was safe and looked after. Such a team! Five stars is not a high enough recommendation; I will most certainly be using Windmill Farm again.” And a final client reported: “The team at Windmill Farm are nothing short of brilliant. Their level of care for our pets and attention to detail with the animal housing is incredible. The pricing is very fair for the service we receive, and the peace of mind when we travel knowing that our animals are ell looked after and spoilt with affection is worth every penny spent! The team is very professional and wonderful to deal with. The new owners have transformed Windmill Farm, and we wouldn’t use any other business.” Contact: Amy Lawrence Company: Windmill Farm Web Address: www.windmillfarm.com
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