SME News - IT Awards 2024/ 10 Managed IT Service Provider of the Year 2024 – South East England Trinity Managed Services is the leading provider of managed IT services for businesses across the UK. With an average first response time of under 5-minute and a passion for problem solving, the company promises to assist clients in building a better business through educating them on effectively utilising their tools to maximise their company’s value and optimise their results. As the business is named in the IT Awards 2024, we speak with Dan Stringer, Managing Director at Trinity Managed Services. Located in Saffron Walden, Trinity Managed Services is a company working to empower business owners to take control of their IT systems to drive growth and expansion. Trinity Managed Services offers scalable services to an array of clients, ranging from small businesses to large enterprises across various industries, providing specialist services that are transferrable between sectors. Leveraging the latest IT technologies, Trinity Managed Services lends aid to clients through enhancing employee productivity, conducting thorough cybersecurity assessments, and consolidating IT systems, infrastructure, and software. Offering such an encompassing service ensures that clients feel secure and prepared for any future challenges, knowing that they can utilise the expert frameworks laid down by Trinity Managed Services. “At Trinity Managed Services, our unique selling point lies in our ability to seamlessly integrate with our client’s operations by becoming their IT department,” Dan tells us. “With a dedicated team of 15 UK-based engineers, we provide personalised, reliable, and proactive IT support tailored to each client’s specific needs. This deep integration allows us to understand and address our client’s unique challenges and goals, ensuring that their IT infrastructure is a support function and driver of business growth and success.” The seasoned expertise which lies within Trinity Managed Services’ team ensures that a mass of unique perspectives can be applied to any number of scenarios, meaning problem solving can be at its best with Trinity Managed Services. The core pillars of the company revolve around innovation, excellence, customer-focused dedication, collaboration, passion, the recognition of its team members’ achievements, and more. Dan shares, “At Trinity, our collaborative team culture, commitment to continuous learning, and proactive approach enable us to achieve our goals and deliver exceptional IT support to our clients. By fostering a supportive and innovative work environment, we ensure our internal culture thrives as we grow. As we expand our team, we will continue prioritising candidates who share our values and are dedicated to driving our clients' success.” Trinity Managed Services understands that the IT industry can be overwhelming for businesses, especially when considering the rapid rate of technological evolution. The company has made a commitment to helping clients navigate this complex landscape, through seamlessly integrating within the client’s IT department, consolidation and optimisation of IT systems, providing proactive support, clear communication, and equipping its client’s personnel with the required skillsets through tailored training programmes. What is more, the company actively monitors trends and developments to ensure that its clients are continually benefiting from the latest advancements. “We are committed to staying ahead of industry trends and capitalising on developments in cybersecurity, cloud computing, automation, remote work solutions, and data analytics,” says Dan. “This commitment to continuous improvement and innovation positions our clients for sustained success in an increasingly complex IT landscape.” Driven by growth and continuous improvement, Trinity Managed Services places an emphasis on building strategic partnerships, learning to agilely adapt, and encouraging innovation within the team. Numerous projects, products, and services are currently in the works, all aimed towards enhancing and improving the practices of its clients. Most recently, Trinity Managed Services is thrilled to announce the rollout of its new enhanced security system, Trinity Enhanced Security Services, or Tess. This system will leverage the latest advancements in cybersecurity software to provide comprehensive protection across its client’s entire organisations. Through this innovative solution, the company aims to significantly enhance threat detection, response capabilities, and overall security posture to ensure that clients remain protected against evolving cyber threats. The company will also be launching comprehensive cybersecurity training programmes, simulations, and workshops for its clients. Trinity Managed Services recognises the importance of human factors when managing cybersecurity and aims to equip employees of client businesses with the skillsets to identify and respond to any potential security threats. Additionally, Trinity Managed Services is developing specialised IT solutions that are tailored to meet the unique needs of various industries, addressing specific challenges and opportunities within different sectors to ensure that clients receive only the most relevant and practical support services. Furthermore, the company is currently rolling out new predictive maintenance strategies that further minimise downtime and improve system reliability through using advanced analytics to predict and address potential issues before they impact business operations. “The rest of 2024 is poised to be a transformative period for Trinity Managed Services,” Dan predicts. “With the rollout of Tess and the expansion of our IT support services, we are well-positioned to build upon our current success. Our plans for geographic expansion, strategic partnerships, and introducing new products and services will further solidify our position as a leading managed services provider, driving growth and innovation for both our clients and ourselves.” Contact: Dan Stringer Company: Trinity Managed Services Web Address: https://www.trinityms.co.uk
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