33 | Managing Director of the Year 2023 Mar23465 Most Trusted Loading Bay Equipment Manufacturing Company MD 2023: Tom Langley Since 2007, PROMStahl has emerged as a premier manufacturer of loading dock equipment in Europe, gaining the trust of global companies due to its unwavering commitment to quality, reliability, and exceptional service. We profile the company’s Most Trusted Loading Bay Equipment Manufacturing Company MD 2023, Tom Langley. PROMStahl Ltd is making waves in the industry with its exceptional range of services and unwavering commitment to customer satisfaction. Led by joint Managing Directors, Tom Langley and Paul Harrison, the firm has built a reputation for delivering top-notch loading bay equipment and industrial doors to new build distribution centres. The company’s success can be attributed to experienced professionals, competitive pricing, and a strong focus on customer service. With expertise in design, supply, installation, servicing, and repairs, PROMStahl offers tailored solutions to developers, main contractors, architects, and end-users. By leveraging the parent company’s manufacturing capabilities in Poland, the firm maintains competitive prices while delivering high-quality products. Additionally, PROMStahl has expanded its trade side of the business, catering to customers who require equipment without installation services. As PROMStahl approaches its third anniversary, the team takes pride in the freedom they had in setting up the business from scratch. Their efficient systems and customer-centric approach have allowed them to provide the best possible service. Tom is public about his top five favourite aspects of the business. Tom loved starting a new business. PROMStahl began with a clean slate, allowing the team to establish efficient systems and offer customers unparalleled service. The company also has an ideal office location. Strategically situated in the Midlands, PROMStahl benefits from proximity to major motorways, ensuring easy access for clients and employees. Furthermore, Tom is delighted with his talented and dedicated team. The firm has attracted skilled professionals from all over the UK who work seamlessly together as a cohesive unit. As a leader, Tom is keen to talk about the organisation’s supportive parent company. PROMStahl receives exceptional support from the parent company in Poland, ensuring a solid relationship and regular communication with the CEO. Lastly, Tom is very enthusiastic about his direct communication with the factory; PROMStahl’s collaboration with the manufacturing facility enables them to provide valuable feedback and suggestions, resulting in continuous improvement. In a highly competitive market, PROMStahl differentiates itself by excelling in customer service and offering high-quality products at competitive prices. Their commitment to excellence has propelled the firm beyond expectations, leading to rapid growth and industry recognition. Tom’s journey to becoming Managing Director reflects his vast experience in the field. With a background that spans engineering apprenticeships, senior engineering roles, and management positions, Tom brings knowledge to his current role. His previous positions, particularly in loading bay equipment, have prepared him to lead PROMStahl and make informed decisions. In addition, treating people with respect and acknowledging the diverse motivations of team members are invaluable skills Tom believes contribute to effective leadership. When it comes to communication within the team, PROMStahl fosters an open office environment, ensuring there are no communication breakdowns. It emphasises equality and collaboration, and with three directors, including one based in Poland, the firm adopts a flat-line management approach. As a result, every team member plays an equal role in the company’s success, fostering a supportive and cohesive work environment. The firm also employs user-friendly systems that facilitate seamless communication among all team members. As for the industry outlook, PROMStahl notes that the past two years have been recordbreaking for the loading bay equipment sector. While 2023 appears slightly quieter, it offers more manageable growth opportunities. Tom emphasises the importance of continual learning, recognising that the industry evolves and necessitates adaptation. To succeed in the loading bay equipment industry, Tom advises finding a work-life balance that suits individual needs and embracing the fleeting moments of quiet amidst the industry’s rapid pace. Now, exciting plans are on the horizon for PROMStahl. Building on an incredible year in 2022, the firm is preparing to launch two sister companies in the UK: PROMLift and Modulo Parking Systems. PROMLift will offer a comprehensive range of manual and electric pallet trucks, stacker trucks, ride-on trucks, and forklifts powered by state-of-the-art lithium batteries. This expansion complements PROMStahl’s loading bay equipment services, providing customers with a one-stop shop for sales and service. Modulo Parking Systems, on the other hand, will introduce innovative vertical parking solutions, catering to premium parking spaces in city centres and private garages. PROMStahl’s remarkable success stems from its commitment to trust, exceptional customer service, and high-quality products. With visionary leaders like Tom Langley and Paul Harrison at the helm, the company is poised to contribute to the loading bay equipment industry significantly. As PROMStahl continue to grow, innovate, and adapt, the future holds great promise for the business and the careers of its dedicated team. Company: PROMStahl Ltd Name: Tom Langley Email: [email protected] Web Address: www.promstahl.com/uk
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