Managing Director of the Year Awards 2024

Solicitude Training is a registered centre with Qualsafe, a trusted partner for training and education, through which they offer both first aid courses and mental health first aid courses. They are also a registered centre with TQUK, offering diplomas and short courses to the Health and Social Care sector. Making sure that training is accessible to all – whether in-person, remotely, or a blended combination – Solicitude Training ensures that people of all learning styles can receive the best solutions for professional development. With regards to its consultancy services, Solicitude Training guarantees the creation of sturdy action plans after comprehensive mock inspections, service audits and competency assessments for all levels of staff, coaching, mentoring, and development help, and analysis of training needs throughout the process. Speaking of Solicitude Training’s Managing Director, Jenny Gibson, it’s clear to see that the company is in good hands. Over the years, Jenny has specifically hand-picked her team and supported them throughout everything they have taken on. Jenny tells us, “I keep everyone’s spirits high by being available for them – so that they feel supported.” Jenny’s background as a nurse has meant that she’s seen the industry from all angles. She strives to lead by example and “always wants training to be engaging” so that “staff are empowered and encouraged to learn”. All of Jenny’s training team come from the health and social care industry as clinicians, including as general nurses, mental health nurses, and social workers, giving them the experience needed to succeed in helping others effectively. The consultancy side of Solicitude Training is also rich with expertise as many consultants have worked alongside CQC. For specialist advice, audits, management supports, manager mentoring, organisational support, NOD’s or NOP’s from CQC, Solicitude Training ensures a path to high-quality operations ahead. With quality at the forefront of Solicitude Training, Jenny shares her approach to ensuring everything is done with the highest excellence in mind. She says, “I’m hands on and I give those first starting in a training role the full support, shadowing, and empowerment needed. If something goes wrong then it’s a matter of looking at why it has gone wrong. We can all improve by analysing and learning lessons.” By first guiding individuals with shadowing, then helping them to learn from any issues that have arisen, while providing all the support they need, Jenny truly empowers her team members. For Jenny, and her team, it’s all about quality over quantity. Jenny tells us, “Our philosophy is to grow steady to keep the quality – and enable you to grow effectively. We want to make a real difference.” With 100% of learners reporting that they would recommend Solicitude Training and its services, it’s obvious that the team delivers the best its clients could wish for. All of this wouldn’t be possible without the hardworking, compassionate, and experienced minds within the team – and, of course, these individuals are expertly led by our Best Health & Social Care Sector Training Provider MD 2024. We are sure to see Solicitude Training continue to have a positive impact on the industry for the many years to come. Contact: Jenny Gibson Company: Solicitude Training Ltd Web Address: https://solicitudetraining.co.uk/ Providing courses for social care, healthcare and first aid, and specialist consultancy services, Solicitude Training optimises the efficiency and accuracy of the health and social care sector. Here we explore the business’ contribution to improving the sphere as it is guided by its Managing Director Jenny Gibson’s excellence and dedication. Best Health & Social Care Sector Training Provider MD 2024: Jenny Gibson

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