Midlands Enterprise Awards 2019

20 | SME NEWS - Midlands Enterprise Awards 2019 With over fifteen years’ experience, Hixon Group Limited provide IT support services and technology solutions to businesses across Staffordshire and Cheshire. As a managed services provider, the company remotely manage their client’s IT infrastructure and systems on a flexible, subscription-based model. As we examine the firm and its successes, we see why they have won in the Midlands Enterprise Awards for 2019. In believing that technology should empower businesses without being a constant distraction, Hixon Group deliver a proactive service approach, preventing IT problems from occurring and disrupting business operations. Since the firm’s inception eight years ago, the mission has remained the same; to help clients grow, manage and protect their businesses using innovative technology solutions. The clientele base for Hixon Group works across the entirety of the Midlands, in a wide variety of sectors. To name but a few, the company work with manufacturing, construction, healthcare, retail, insurance, and marketing industries. The IT support services offered by the company include cloud computing, network installations, IT consultancy, and much more. At the heart of the firm’s practice is really getting to know each and every one of their clients. Working as an extension of their existing team, Hixon Group exist to deliver dependable, flexible solutions with scalability. The team also believe that IT security shouldn’t come as premium. Where other managed service providers will try and sell companies antivirus solutions in addition to device monitoring software, this firm work to ensure that the right endpoint security solution is working in place from the moment a client is onboarded. With technology advancing at such a rapid pace, it is more important than ever for technology firms to be aware of industry changes and developments. Some of the key trends that Hixon Group are keeping an eye on include machine learning, artificial intelligence, edge computing, Hixon Group Limited Most Client-Focused Managed Services Provider cyber security, and internet of things (IOT). The company are currently working on a number of projects internally, designed to improve the way the team work and to improve the how they collect data to manage and monitor customer devices. Technology today is increasingly about delivering the right data to the right person at the right time, to help clients make informed decisions faster. One of the upcoming solutions offered by Hixon Group is their Azure Hosted Desktop, coming later this year. Clients are able to have access to a fully managed, high-performance desktop that is fully secured and ready for action with all the necessary desktop applications pre-installed. A more cost-effective solution, clients can pay a fixed-cost monthly fee to access that high- performance desktop from any device. Brexit continues to loom over SME’s across the country, impacting companies of all kinds. The key for Hixon Group is to stay ahead by ensuring that the products and services provided continue to improve flexibility for clients, no matter the political and economic climate. The fundamental success of Hixon Group is down to their consistent ability to deliver client- centric services, going above and beyond to help them reach their goals. By truly understanding each unique businesses’ needs, the company can offer cost-effective IT solutions that help welcome a new age of technology for SME’s across the Midlands. Company: Hixon Group Limited Contact: Jonathan Lawton Website: https://www.hixongroup.com/