Midlands Enterprise Awards 2020

27 | Midlands Enterprise Awards 2020 The team at Fitted Home Alarms Ltd (FHA® Security) have proven themselves as the Best Security Installation Specialists. From the company’s wide range of products on the e-commerce site to the way it handles, trains and looks after its employees, FHA® is a very competent and forward-thinking company. Fitted Home Alarms Ltd (FHA® Security) is a professional security installation expert that offers a range of security solutions for both residential homes and small-to- medium businesses. With its head office in High Wycombe, the company has been fitting security systems for almost ten years. Due to the company’s location and local engineer presence in different parts, FHA has a strong presence in the South of England, and its market includes the greater Birmingham area. The risk of crime, particularly domestic burglary, is of concern to local residents, and FHA has the skills, services and products to help people feel secure. Having secured its business in the south, FHA is now growing and transforming, expanding opportunities in new areas by franchising. The idea is to serve more people by empowering local security experts. The first franchisee has recently begun operations in Chelmsford, Essex. FHA plans to grow its presence in the UK in the coming years by lending its expertise to local business owners, bringing better security to different locales. FHA has created a friendly, flexible and fun-filled work environment for its staff, aiming to keep it a positive place to work. The company believes in nurturing its staff, and therefore all staff members undergo initial and ongoing training programmes. A positive workforce is better able to create positive relationships with customers. The staff are trained to be able to answer customer queries on the finance plans, and all undergo an FCA certification. In addition, FHA is accredited and regulated by SSAIB and all staff are screened to the highest screening standards in the UK (BS 7858). All of this is to ensure the best security and service possible and helps FHA’s progress towards its mission: to protect the household and the people within. All of the company’s core values help it towards this mission. These six values are passion, commitment, honesty, integrity, professionalism Best Security Installation Specialists - South England and relationships. It is clear from the start that the team at FHA are passionate and committed to their work, customers and colleagues. In fact, motivation and passion are key factors that FHA looks for in its rigorous recruitment process. Through the professional services on offer, customers of FHA can get access to a range of burglar alarms, CCTV systems and alarm servicing from a range of manufacturers. FHA has always pioneered the latest technology in wireless security and visual monitoring solutions, so customers always have up-to-date and cutting- edge options. Through FHA’s e-commerce website, customers are able to purchase fully customised products Sep20326 and plans. The site shows full transparency on all products, so customers know exactly what they are purchasing. In order to help protect as many households as possible, FHA offers a range of flexible plans and finance options to get everyone up and running as quickly. Customers can get up to ten years’ on-site warranty, an all-inclusive maintenance plan, flexible finance authorised and regulated by the Financial Conduct Authority, a quick installation service (3-5 working days) or an express installation service (within 24 hours of purchase). Going above and beyond, FHA also offers a free no-obligation security survey and is open 365 days of the year. In recent years, smart technology has caused a paradigm shift towards security and automation in the industry. Customers are now drawn towards home automation, so, considering current trends, FHA has now launched a full suite of home automation and security services. It will allow customers to integrate their home security into their smart home. When it comes to installation services, the coronavirus has caused many obstacles, although nothing that FHA hasn’t been able to handle. The safety of engineers and customers is now of the utmost priority. All safety policies and guidelines have been updated so engineers know exactly how to keep themselves and customers safe while on- site, as well as being outfitted with suitable PPE. Capitalising on technological advancements is important for any security company, but FHA goes a step beyond and, with the FCA regulated advanced financial plans, do as much as possible to protect the modern household. Contact: Ashwin Antony Company: Fitted Home Alarms Ltd. Website: www.fhasecurity.co.uk Email: [email protected]