Midlands Enterprise Awards 2021
12 | Midlands Enterprise Awards 2021 Jul21058 Most Trusted Domiciliary Care Business – West Midlands Based in Staffordshire, Community Care Worker Ltd serves Staffordshire, Cheshire, and surrounding areas. Whilst it may still be a relatively young company, it’s determination and customer-centric focus have seen it rise through the ranks to become synonymous with excellence care in the community. We speak to the company owner, Dr Rahman, to find out more about what it can offer to those in need. As a care company, Community Care Worker provides personalised care tailored to the needs of its clients, focused on offering a personal service to each and every one. The company has been offering its services for the last six years, however the team has worked together for more than 37 years. All of the carers employed by Community Care Worker are DBS checked, fully trained, and available to work 24 hours a day. The company is registered with CQC, alongside its other associations with the United Kingdom Homecare Association and UKQCS Management System, as well as being a member of the Association of Healthcare Trainers. Working with local authorities, the NHS, private clients, People Plus, and The Rowan Organisation, Community Care Worker strives to ensure that there is a service for everyone, as and when it is needed. Company Director, Dr Mahbub Rahman, started the business in 2015 and it currently boasts a 125-strong workforce, who work seven days a week to provide care in the community to more than 160 service users across the area. “With a great team of carers, lots of experience, and a passion for our work, Community Care Work Limited is the number to call when you need a little extra help,” Dr Rahman enthuses. “We offer a great range of care services, including specific respite services when you need a break.” The services on offer include companionship, domestic cleaning and support, meal preparation, medication support, personal care, reablement, respite services, shopping service, and sitting service, although there are additional services available and help is at hand for anything that might be needed which is not listed. “Our aim is to make you feel as comfortable and independent as possible,” continues Dr Rahman. “We work in your own home and help you with tasks needed.” As a care company, Community Care Worker provides personalised care tailored to the needs of its clients, focused on offering a personal service to each and every one. The company has been offering its services for the last six years, however the team has worked together for more than 37 years. The services provided by Community Care Worker last for as little as 15 minutes, right up to clients who require care 24 hours a day, seven days a week. Initially a free visit is provided to all clients which allows staff to talk through everything with a potential client in order to find out the specific services needed and requirements which need to be met. A full risk assessment is also performed, and then a cost will be worked out from the budget available, which can be paid either on a weekly or monthly basis via cash, cheque, or direct debit. All prices are offered at a flat rate, and this means that clients receive the same care for the same price all year long. “Everything is tailored to your requirements, ensuring that you’re completely comfortable.” Recently, Community Care Worker was awarded the prestigious accolade of Most Trusted Domiciliary Care Business – West Midlands by SME News’ Midlands Enterprise Awards 2021, a title of which Dr Rahman is unduly proud and which he attributes to the hardworking and dedicated team which are the backbone of the company. “It is the most passionate care company I have ever come across,” he says. “I love my carers. I feel very close to everyone in this company. Thank you, Community Care Worker.” Contact: Dr Mahbub Rahman Company: Community Care Worker Web Address: www.communitycareworker.com
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