Midlands Enterprise Awards 2021

53 | Midlands Enterprise Awards 2021 Kuiper Technology, the Midlands-based IT Services and Solutions Provider, is here to solve any problems that people may be facing through the implementation of a technological solution that will go above and beyond demands and needs. Director Stuart Hall tells us more, following the company’s recent success at the Midlands Enterprise Awards 2021. Kuiper Technology is the Midlands Premier IT Services and Solutions provider offering organisations a wide range of IT Solutions, Managed and Professional Services, and Cloud and Telephony services. Stuart Hall, Director at Kuiper Technology states, “Everyone here at Kuiper believes our core values impact everyone and everything we do. Our vision is to continually build a sustainable and successful business for the long term, both for ourselves and our customers. We strive for excellence in everything we do, and we aim to be experts in our field, becoming a flexible, agile and trusted partner to all our customers.” Stuart continues, “we believe that through the solutions we provide, we can have a massive impact on the way our customers do business, changing them for the better. We are committed to our people, dedicated to our customers and passionate about being the very best we can be.” Kuiper’s aim is to offer leading edge solutions by working with the world’s foremost vendors, bringing the ‘best of breed’ technology to clients. To Kuiper, quality is the priority. “We work with our vendors and customers to demonstrate the benefits and consult with them at every stage,” Stuart explains. “We are not a one hit wonder, selling something one day and forgetting about our customers the next. We forge long term strategic partnerships with our customers that will be mutually beneficial for us all in the long term.” Overall, Kuiper Technology is pushing its ‘as a service’ model to build more OPEX models into its solutions. It is the company’s belief that everything can be on a subscription -affordable, easy to manage, easy to understand. Stuart explains, “Whether we are providing Microsoft 365, VMware as a service or cloud backup and disaster recovery, we feel every aspect of IT can be made into small bitesize chunks to be pleasurable to the pockets of our customers. We look to continue this drive over the next three years.” Best IT Solutions Provider 2021 Kuiper Technology keeps its process streamlined to ensure it is operating efficiently and supporting its customers at every stage of its solution. “KISS theory,” Stuart explains, “Keep It Simple, Stupid. That motto is alive and well for Kuiper. Why over complicate things? We do everything to ensure that our customers are happy and want them to tell others they are. In order to do this, we have to keep service and reliability to the optimum level and feel our customers should never accept anything less.” Choosing Kuiper Technology as an IT solutions partner saves people the trouble and inconvenience of researching, sourcing, installing and maintaining IT infrastructure. Stuart explains, “Many of our customers have said to us that searching for products can typically be time consuming and expensive. We see it as our responsibility to act as your IT department, a valued and trusted partner, helping you to stay on top of developing technologies and ensure we offer suggestions and advice so that your organisation can continue to do what it does best.” The firm’s customer satisfaction is tracked via its IT service desk, and statistics can be seen on the bottom of the website. “We are very proud of the positive reviews and attaining the high targets we set ourselves,” states Stuart. “We work hard to ensure that budgets are maximised as far as possible to deliver optimum return on investment. We offer generous credit limits and have relationships with major finance houses to offer OPEX purchases across all vertical markets. Our recurring revenue options also have had a positive impact on our customers to spread the cost of their IT.” Kuiper’s experienced team are able to help understand the way in which its clients do business, and the way organisations use technology to deliver results. Stuart states, “We believe in the technology we supply and use many of the products and software solutions in-house, meaning we can be our own case study when it comes to recommending a solution. If it works for us and makes us more efficient, productive and successful, then we are confident it can work for you.” Company: Kuiper Technology Name: Stuart Hall Email: [email protected] Web Address: www.kuipertech.co.uk Jun21820