Midlands Enterprise Awards 2021

8 | Midlands Enterprise Awards 2021 are on hand to offer essential tax advice to ensure everyone is working compliantly but also effectively. The financial management company is always available to discuss if there are better ways for recruiters to invoice their clients, and Optimum can offer credit terms and different solutions to obtain that extra GP for clients too. An international arm of the group covers all manners of contractors across the world, and operates across the seven continents, covering Visas, payments, tax advice and deployment advice. Optimum also supports its clients’ required time zones, and ensures their needs and payments are supported to their timeframes. “Every client and contractor will always be different and have different needs, that is why we operate as if we are in their shoes and understand the best solution for them,” says Carl. “Optimum is here to ensure everyone can do what he or she do best, leaving us to do what we do best. “Our aim is to make all payroll and accountancy a much easier and more understandable factor within our clients’ and contractors’ daily business life. With laws changing all the time, different taxes coming into our working lives, our compliance and legal team are constantly working to ensure we are all the correct side of compliance.” “We clearly communicate the costs and conditions of each and every payroll solution we deliver, so that you remain informed and in control at every step of the journey,” he states. “We are IR35 compliant, and we provide pensions via Nest or our clients’ preferred pension provider.” Customer Service comes a very close second as businesses such as Optimum simply couldn’t exist without people, be it the team of experts who travel the country to streamline clients’ payroll services, the friendly customer service team, or the firm’s rich and varied portfolio of clients. “People are at the heart of what we do, and we exist to deliver value to all of them, always.” The core value of innovation is next and Carl tells us that, in an industry with ever-evolving rules and regulations, innovation is essential for success. “It’s our goal to remain the best at what we do, which is why we prioritise innovation as a core business value,” he enthuses. “We are continuously refining our payroll services and solutions to ensure the very best results for our customers.” Finally, excellence plays a huge part in the firm’s ethos. Optimum enshrines excellence and puts it at the heart of everything that it does to ensure that clients never doubt enlisting the firm to assist in their payroll matters. “Alongside compliance, customer service is central to our ethos. We believe this is what sets us apart from our competitors. “If our years of payroll experience have taught us one thing, it’s that one size doesn’t fit all. Each business requires tailored payroll services to deliver success, and whether it’s PAYE, Umbrella, CIS, or global that suits your business best, we’ll refine and implement a completely bespoke solution to help you achieve your goals.” In fact, over the years Optimum has designed, implemented, and managed bespoke payroll solutions for hundreds of businesses, ranging in size and scale, and across myriad industries. This experience provides both Carl and his employees with the deep knowledge of the challenges and hurdles that payroll presents to businesses. It also gives them the expertise required to ensure its clients’ businesses avoid such stumbling blocks. As well as having a varied clientele, Optimum’s payroll services also cover everything that contractors or employers require - Umbrella, CIS and PAYE - and there are several different departments in order to offer an unrivalled suite of tools and resources. The firm’s accountancy company is on hand to look after all PSCs, looking after all bookkeeping, VAT and end of year accountants. Further to this, the senior chartered accountants and directors “At our heart is simply the idea to bridge the gap between commercial accountancy and a commercial outsourced payroll company.” Since inception, Optimum has experienced considerable growth, so much so that in 2019 Carl combined the three offices into one large head office in Cheshire, with staff relocating from all over the UK to work from these new offices. Carl is very dedicated to his employees too, of which his very first two (Kenny and Tamara) have now progressed into directorship roles, both leveraging their expertise to steer and build Optimum into the worldwide success story that it has become. “We’re growing fast, and we are always on the lookout for committed, passionate people that want to be part of a great team. Finding the right people is really important to me as they are the most valuable asset to my business. In return we are committed to rewarding, recognising, and developing our staff for the great job they do every day.” With such a dedication to the cause, and commitment to clients and staff alike, it’s not difficult to see why Optimum has recently become award-winning in its field. Its continued growth has been recognised with awards such as Innovative Payroll Solutions Provider of the Year, and Best Payroll and Financial Services Provider and Award of Excellence awards in both 2019 and 2020. “Awards matter to me!” Carl states, and he is quick to sing his team’s praises. “But it’s not about the title, or the prize, it’s about recognising the hard work and dedication the team here put in. We use these treasured achievements to inspire us to work harder, and better, for you. Accreditation provides an extra layer of credibility, for you to have confidence in our vast, externally verified pay roll services.” Most recently, Optimum was awarded the prestigious accolade of Best Nationwide Payroll Solutions Provider 2021 in the SME News Midlands Enterprise Awards, and Carl believes this is testament to the team’s hard work and achievements over what has been an incredibly turbulent time. “In a year of unprecedented upheaval, we were proud to be recognised as a hardworking firm, providing innovative solutions, using excellent business practices, growing and developing the team, resulting in outstanding performance. “2021 has been a year of reflection, change, and Optimum times.” Contact: Carl Boulton Company: Optimum Pay Group Web Address: www.optimumpaygroup.com