32 | SME News Midlands Enterprise Awards 2023 Best Independent Builders Merchants 2023 - West Midlands At the heart of Darlaston Builders Merchants Ltd (DBM) is a heritage that stretches back nearly four decades. As one of the largest independent merchant and civils supplier in the West Midlands, the team have understandably achieved tremendous success. We dig a little deeper into how the business works to find out more. The history of Darlaston Builders Merchants Ltd goes back some 37 years, with a story that is driven by a passion and determination to become a leader in the construction industry. With five branches spread across the Midlands, including locations in Birmingham and the Black Country, this impressive firm has earned a reputation that is second to none in the builders merchant sector. In a competitive sector, those who turn to DBM can be assured of the best customer service possible, alongside high quality materials at very competitive prices. Able to provide anything that might be needed when it comes to building, landscaping, civil, and DIY materials, the only surprise at all is that DBM has not yet become a household name – though within the construction industry, the firm is incredibly highly regarded. Having established itself as an industry leader, its team are currently making strides to a larger goal, namely becoming the go-to independent merchant and civils supplier in the West Midlands. Since opening their doors, the DBM team have made it their mission to become a much valued part of the local community. It has become a brand, therefore, which is synonymous with quality. Scaling this model has involved ensuring that the qualities that have defined the business, namely those of commitment, consistency, and care, can still be found as the firm continues to develop and grow. People value DBM for the team’s ability to provide the right products, for the right price, with a quick delivery service all in a one-stop shopping experience. It’s vital that none of these attributes are ever ignored, no matter how important expansion seems to be. The COVID-19 pandemic understandably put a pause on many construction projects as people waited to see what would happen and how trends would shift. This brought work to a standstill for many construction companies, but the DBM team found themselves busier than ever. Needless to say, the team rose to the challenge and took on more work whilst abiding by safety guidelines. Looking forward, the DBM team are currently developing an exciting new site in Tyseley, Birmingham. Currently covering an area of 4.2 acres, this new development will further establish the DBM team as a force to be reckoned with, guaranteeing their ability to rival the competition when it comes to the values of price, quality, and customer service. Being based in the West Midlands has been a boon to the DBM team, as it has provided remarkable connectivity to the Midlands and the surrounding areas. Another benefit of being based in the West Midlands is having easy access to an enormous range of people. One of the key differentiators for DBM is the inclusive nature of how they work. Those who work for DBM come from diverse backgrounds, and everyone is embraced and celebrated regardless of identity or experience. It’s this richness of heritage from such a diverse collection of people – a key part of being in the West Midlands, many would say – that has allowed the business to grow. As such, it’s little wonder that DBM has invested heavily in employees over the last few years, upskilling them as far as possible so that they might be able to offer the highest possible standard of service to all those who need it. It seems the future is bright for Darlaston Builders Merchants. From humble beginnings as a local builders merchant, the team seem ready to unleash a bold new vision on the world, one which will really shock the national industry and put DBM forward as a real contender in the merchants community. Having had a closer look at this titan of the Midlands industry, we are certain that the name of DBM is one that will become a household name not only in the West Midlands, but throughout the rest of the UK too. Company: Darlaston Builders Merchants Ltd Name: Louise Norman Email: [email protected] Web Address: www.dbmdiy.com
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