Midlands Enterprise Awards 2023

Established in 2019, Haynes Oliver Limited is a consultancy with experience and expertise in both process and people development to drive business performance in quality and profitability. Capable of training delivery from both classroom to virtual as well as extensive knowledge in the performance coaching area, Haynes Oliver specialises in management development to ensure sustainable results in all business areas. With training delivered to all sections of a clients’ business, directly through its pioneering AI-driven learning platform, the firm adheres to several key core values to ensure success. These values include: ‘keep it simple’, ‘keep people at the centre’, ‘focus on the customer’, and ‘support sustainability’. As a small business, that has the ability to adapt and be flexible to suit all of its clients’ needs, Haynes Oliver is still more than capable of operating in a corporate style. With a wide breath of experience from previous roles held before setting up Haynes Oliver, founder, Dave Bownes has the ability to understand a wide range of client issues with the strength to deliver projects far bigger than the firm’s size may indicate. “We have a significant network of external consultants that also enable us to reach into areas where our direct experience may need support,” explains Dave, delving a little further into the firm’s USPs. “This affords us additional flexibility depending on the solution required. We have also developed our own proprietary SaaS product (Titan Learning) which enables us to offer a more complete solution if the need arises.” Dave himself has an extensive background within the automotive industry, from shop floor right through to senior management, with a successful consultancy. He has had the privilege of working with some of the most well-known brands within passenger car, light commercial vehicle, truck, motorcycle, and agriculture. With extensive experience of cultural change supported by solid HR knowledge, people development is at the centre of his approach. Haynes Oliver still has a large input within the automotive industry, and Dave has noticed trends emerging within this space. The automotive sector is currently facing huge challenges in the drive for electrification which is forcing innovation at a manufacturing level not seen before. In turn, this is creating numerous obstacles in the sales and aftersales area of the industry. “When we look at aftersales and how manufacturer dealer networks are set up, the challenge grows exponentially,” Dave elaborates. “With the reduction in moving components and fluid replacement, the revenue from servicing electric vehicles will be significantly impacted. There is never a more important time for manufacturers and their dealer networks to focus on delivering not just great customer service, but superior customer service in the most efficient way! This is the only way they will be able to survive the current trajectory in EV sales!” As the business in mainly made up of external consultants, Haynes Oliver operates a culture of collaboration, teamwork, and being open to others’ thoughts and ideas, as well as working in such a way as to enhance the work/life balance and essentially ‘practice what it preaches’. Recently, for its dedication and commitment to providing management development solutions, Haynes Oliver was named Best Management Development Consultancy 2023 – West Midlands. Understandably delighted, Dave is looking forward to a bright future. With the development of Titan Learning, the firm is hopeful that it will secure its first customer for this business in 2023, and it has a significant project that is underway with the development of a leadership programme for Polygon UK and Ireland, which is looking to launch in the autumn. Contact Details Contact: Dave Bownes Company: Haynes Oliver Limited Web Address: www.haynesoliver.com Providing business solutions delivered through management development, tailored training solutions, and strategic consultancy, Haynes Oliver Limited has extensive experience to deliver exceptional results. We find out more from founder, Dave Bownes as the firm gains recognition in the Midlands Enterprise Awards 2023. Best Management Development Consultancy 2023 - West Midlands

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