For 32 years, T&D Group has made a name for itself as a specialist in the provision of support for high street banks, building societies, and insurance companies based in older buildings. As a one-stop-shop for building maintenance refurbishment, the team provide a complete service from initial survey all the way through to final sign-off on a project. They understand the process intimately, which has garnered a lot of trust from clients. Long and hard won experience in the industry means that the T&D team have seen it all before. There are very few problems in restoration that they have not faced. Working alongside expert talent, both internally and from a large network of suppliers, means that very little cannot be done by the team when it comes to restoring property. Working for larger clients has allowed a high standard to be developed across the whole operation, and has allowed smaller organisations to access a standard of work which they might not otherwise have been able to access. The needs of customers has always guided the T&D team, and as such the end service always comes first. There is a strong focus on customer satisfaction that means systems are tailored to ensure that their needs are met above all else. Alongside these needs is a growing need to consider the environment, and how property work can affect this. As such, the T&D team have made significant efforts to ensure that their work is carbon neutral and their systems are ISO accredited. These marks of quality set the team apart as expert practitioners in the field. Being based in the Midlands has given the T&D team enormous scope within which to operate. They operate nationwide, travelling across an immensely wide area. The importance of being able to do this was proven during the COVID-19 pandemic, as this small, but agile family-run business was able to adapt quickly where the competition couldn’t. These new ways of working, often including a mix of remote and on-site work, have remained. The result is staff that can work closer to sites while still have access to the same resources they might have found in the office. This closeness allows them to serve the needs of customers even more effectively. Looking ahead, the T&D Group team have many new projects that are due to commence in 2023, and are certain to prove unique and interesting examples of what the team can do. As a way of demonstrating its commitment to continual improvement, T&D is investing heavily in its CRM system, linking this to an internal QHSE portal. While the standards set by the team are understandably high, there is no reason they cannot be higher! It’s little wonder, with such ambition for excellence at the heart of how they operate, that the team were able to earn such immense success in the Midlands Enterprise Awards 2023. We can’t wait to see what they do next. Company: T&D Group Contact: Alex Green Website: https://tanddgroup.com/ Email: [email protected] Older buildings provide an element of timelessness on our high streets, but bring with them a unique set of problems when it comes to maintenance. Since 1991, T&D Group (T&D) have been overcoming these problems for clients, restoring properties to their former glories. Such skilled work has earned the company success in the Midlands Enterprise Awards 2023. We took a closer look to find out more. Best Maintenance & Refurbishment Company 2023 - Warwickshire
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