touch where needed. As well as the right expertise, outstanding care relies on just the right attitude, requiring that carers treat patients with dignity, respect, and are attuned to their needs. Where Veraty Care goes beyond is that it also fosters an environment wherein that kindness and attention is turned inwards towards staff. “We look for people who are caring and compassionate. We are like a family and work in a person-centred way with the clients but also with the staff.” In the future, the team is excited to try and develop its live-in offering and begin daytime activities to further combat the loneliness of clients. Providing connection, someone to talk to, and maintaining a new level of physical and mental activity is vital to promote overall wellbeing as part of a two-pronged approach alongside traditional services. Veraty Care Solutions is well regarded among its clients and their loved ones, who praise not just the level of domiciliary care but the customer support available. One local shares that the “office team is very polite and always there 24/7,” also lauding Director Sandy Bebb’s personal commitment to clients. “Sandy is always out on calls supporting her staff. It’s nice, as you don’t see many directors doing this.” Another satisfied client says it’s a “fantastic company,” lauding that staff members “care about their clients and go out of their way to help people. Nothing is too much for them; I would recommend this care company to anyone.” CQC inspection findings echo the sentiments of Veraty Care’s reviews, stating that it has good care plans and risk assessments. Clients reported feeling safe and supported, with good consistency in being visited regularly by the same support workers, and that staff were diligent in wearing the appropriate protective gear. Since its beginnings in 2015, the company has experienced highs and lows like any business, though it has remained a steady trajectory of improvement and betterment of its services. Concerns over staffing levels have affected care industrywide, and at their worst, these issues can result in clients receiving inadequate care. The company has always gone to great lengths to maintain its level of service throughout periods of low staffing, and it has since cultivated a staff base to accommodate all needs without concern. For domiciliary care in Shropshire, Veraty Care Solutions sets the standard for compassionate support. Throughout its nearly 10-year run, clients, their friends, and their families reflect the excellence that its team strives for. Rain or shine, its people show an unwavering commitment to vulnerable people across Shrewsbury and the surrounding areas. As the company approaches a decade of service to its region and expands its services, it looks forward to caring for the rural community with a smile, bringing care, connection, and independence to the people of Shropshire. Contact Details Contact: Sandy Bebb Company: Veraty Care Solutions Ltd Telephone: 01743 231 222
RkJQdWJsaXNoZXIy MTUyMDQwMA==