SME News - Midland Enterprise Awards 2024/ 46 Most Compassionate Domiciliary Care Agency 2024 – West Midlands Tamworth Home Care Limited When selecting domiciliary care for yourself or a loved one, it is important to ensure that you are choosing a reputable company that truly cares about the services they provide. Based in the West Midlands, Tamworth Home Care provides both reliable and affordable home care services. As the company is named in the Midlands Enterprise Awards 2024, we speak with HR Representative and Care Trainer, Joshua Ellis. Since its inception in 2013, Tamworth Home Care has built itself a remarkable reputation among its community and local authorities. The company prides itself on offering an all-encompassing service that goes above and beyond for its clients across Tamworth, Lichfield, and areas of North Warwickshire. An expert in its field, Tamworth Home Care understands that there are numerous benefits to offering clients domiciliary care. Through domiciliary care, patients receive one-on-one, tailored support from their carer, who can build a personalised care plan based on the patient’s unique needs. Additionally, the care plan is delivered from the comforting and familiar surroundings of the patient’s home, allowing them to maintain their independence. By retaining control over daily routines, activities, and decisions, patients can feel empowered by their autonomy. Whether a client is looking for daily health care attention or for general support around the home, Tamworth Home Care is well-equipped to meet their needs. The company offers a range of expert home care services, including 24 hour care, palliative care, medication administration, dementia care, care for clients with learning disabilities and autism, day and night sits, continence care, and specialist services such as peg feeding and stoma care. What’s more, Tamworth Home Care also provides patients with general care services, such as assistance with personal care and hygiene, assistance with household tasks, social visits, feeding and meal preparation, and shopping trips. This aid is exactly what allows clients to retain their sense of autonomy and independence, letting them live at home for longer. Occasionally, carers of Tamworth Home Care may encounter a situation in which they must undertake a task that may be normally considered specialist. These tasks might include providing catheter care, ileostomy and colostomy care, assisting with artificial feeding, or assistance with eye and ear drops. In such circumstances, the carer is required to conduct a risk assessment before administering treatment and must have received specific training in the required procedure from a trainer with a relevant qualification. Of this process, Joshua says, “Tamworth Home Care does its absolute best to support both staff and service users in the best possible way.” Tamworth Home Care aims to provide its clients, their families, and representatives with the highest quality of care, opting for an approach that always puts the client first. At the heart of its operations lies the desire to be courteous, polite, and empathetic, delivering services that entirely reflect the needs, wishes, and preferences of its client base. To maintain this approach, Tamworth Home Care pays special attention to growing and training its team. “Tamworth Home Care is a forever growing, independent agency with over 90 staff employed here,” Joshua tells us. The company utilises robust recruitment and selection policies to build a solid team of likeminded individuals, who then undergo extensive training and development to ensure that all services provided by Tamworth Home Care is professional and trustworthy. Renowned for its professional and reliable care, Tamworth Home Care has been recognised as the Most Compassionate Domiciliary Care Agency 2024 – West Midlands. In addition to this, the company was a regional finalist in the 2016 Great British Care Awards and has received titles in the 2017 Tamworth Business and Community Awards, the 2022 Home Care Registered Manager Great British Care Award, and the 2023 Thirty Under 30 award for The Care Show. Alongside an extensive series of awards, countless testimonials attest to the high levels of professionalism, compassion, and specialism displayed by Tamworth Home Care with every client. “I had the pleasure of meeting the most amazing people that look after my mother today and was amazed by how much they do for her, going above and beyond their job,” reports one reviewer. “We need more people in the world like this, thank you all for making a difference.” “I was allocated this care company when becoming wheelchair bound,” says another. “Not only did they care for me and my needs, but they also assisted me with my young son. I had some very serious issues from the past and needed a sensitive approach. Wow! Both staff and management handled this amazingly. Brilliant company with amazing, caring staff. I would definitely recommend them to anyone.” Contact: Joshua Ellis Company: Tamworth Home Care Limited Web Address: https://www.tamworth-home-care-ltd.co.uk
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