Midlands Enterprise Awards 2024

Morgan Clark employs its signature people-before-profit approach at every turn, with this having already demonstrably benefited more than 5,000 clients nationwide, many of whom were caught up in incredibly complex insurance claims. Managing every aspect of a claim for clients whose properties have been impacted by fire, flooding, or other such disasters, policyholders at Morgan Clark enjoy the alleviation of this burden from their shoulders, so that they may focus on building back their lives whilst the team here take care of the rest. Sitting atop of the best independent reviews of any loss assessor in this sphere – including the likes of a five-star rating on Feefo and a 4.9/5 score on Trustpilot from more than 80 reviews – this recognition from customers serves as a testament to the company’s industry-leading position. For Senior Marketing Manager Lindsey Knuckey, “Founders Phil and Tony have always had a proactive, forward-thinking approach to business and invest in collaborations with online experts and market leaders to ensure we are always ahead of the curve.” Unlike many firms in this space, Morgan Clark is distinguished through its offering of a non-confrontational approach when it comes to the art of negotiating. “This has earned us a reputation as the most professional loss assessor in the UK, often resulting in recommendations from brokers, firefighters, charities, and even loss adjusters themselves”, adds Lindsey. In an industry where building costs have skyrocketed and many people have been left underinsured as a result, Morgan Clark prioritises the challenging of underinsurance issues for its clients, helping them to mitigate or even avoid altogether the lasting impact that an underinsurance penalty can have. In turn, this ensures that the company’s clients have the funds at their disposal for the reinstatement of their beloved properties. Yet another notable element of the firm’s service is Loss Guard, a membership platform for brokers that focuses on insurance claims for the likes of landlords and home/business owners. Launched in 2023, this proposition ensures that the customers of brokers are afforded the best possible claims management support available on the market today, irrespective of the size of a claim. In the year or so since being rolled out, this scheme has continued to grow, and is set to be promoted later this year at the Broker Expo in October. A big part of the business’ competitive edge is also found in its staff, with Phil and Tony having recognised from day one the integral importance that a company’s employees have in nurturing its success. It is for this reason that they both continue to play instrumental roles in recruitment for the firm. Once a member of the team is welcomed aboard, they can enjoy the likes of an open-door policy, regular support meetings, and a host of development and training opportunities. All of this contributes to Morgan Clark’s incredibly low staff turnover. Changing gears slightly, aside from its status as the leading loss assessor in the Midlands, Morgan Clark is also renowned for the stellar work it does for charities and other causes across the UK. Beyond its team supporting The Morgan Clark Foundation – a charity founded by Phil in 2011 to help build and support a local school in Jarjari, Gambia – the company is also immensely proud to have been the primary sponsor of England Fire and Rescue Service’s rugby team for five years and counting. Finally, looking ahead to the future, Morgan Clark remains passionate about offering its lasting expertise to as many people as possible, something it is achieving on an ongoing basis by amassing a portfolio of educational videos that will help members of the public with their insurance claims. Lindsey tells us, “our aim is to answer the questions people have in an easily digestible format to give them confidence at a time of crisis.” On this, the 25th anniversary of its founding, we add to Morgan Clark Limited’s remarkable list of achievements by celebrating it as the Nationwide Loss Assessor of the Year 2024. Contact: Lindsey Knuckey Company: Morgan Clark Limited Contact No: 0808 274 8358 Web Address: https://www.morganclark.co.uk Midlands’ loss assessor Morgan Clark Limited was launched in 1999 by the duo of Phil Morgan and Tony Clark, both of whom still actively lead the company to this day. Comprised of 36 employees, Morgan Clark boasts offices throughout England and Wales, and is incredibly proud to have been recognised as the very first FCAauthorised loss assessor firm, having already fulfilled all of the regulation criteria prior to the scheme launching in 2005. With such expertise having become synonymous with the brand, we explore the specific reasons behind it being recognised in this programme. Nationwide Loss Assessor of the Year 2024

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