SME News N East Enterprise Awards 2017

4 SME NEWS / North East Enterprise Awards 2017 , ResourceManagement Solutions NE Ltd (RMS) are a well-established, progressive business who deliver a diverse range of Employment Solutions across the UK. Managing Director CaroleMartin talks us through the firmand explains the secrets behind its incredible success. Best Specialist HR & Recruitment Company 2017 Established in 2000, RMS provides temporary labour, permanent recruitment, payroll and HR outsourced managed services across the UK. Carole discusses how far the firm has come since inception and how it works to ensure excellence for every client it works with. “Today, as we have been over the past 17 years, RMS remain the partner of choice, working in partnership with many automotive and engineering clients, throughout the whole supply chain including CAT UK, Gestamp, Calsonic Kansei, Nifco, NSK Group, Rosti Automotive, Mech-Tool Engineering, Cleveland Bridge and A&P Group. We provide a variety of services to our clients from recruitment of permanent, contract and flexi solutions, to a full HR Managed Service. “Our mission is to develop a quality and innovative recruitment service that is driven by and focused on the needs of all our people. This mission is at the core of what our clients, candidates, and we, as a business, care about. Our values help in achieving this, as they guide the day-to-day behaviour that enables us to achieve our Mission and define the company we aspire to be. To achieve this, we are a people centric business who believe every person in the process matters and has a contribution to make.” It is the firm’s client focused, empathetic approach which differentiates it from its competitors and marks it out as the best possible option for clients, as Carole is eager to highlight. “RMS is not a typical high street agency, but more of a strategic partner who embraces the clients’ plans for growth and develops HR and/or Recruitment models to underpin the client’s strategy and profitability. This approach has proved successful and generated long term partnerships with recommendation and reputation being pivotal to our continued success and organic growth. Knowledge and experience counts for a lot in success, however with a people dominated business, it is important to proactively encourage innovation and people development, whilst maintaining a motivated, enthusiastic workforce. “This collaborative approach extends to our internal cultural, and as such we work together across the UK with an ethos of a ‘One Team, One Culture’ way of working. This is something we instil in all of our workers, both permanent and temporary contractors. RMS is a very big family, we create a can-do attitude and encourage one another to succeed.” Being based in Darlington. RMS is proud to work with clients from across the North East, as Carole explains. NEA17004