Northern Enterprise Awards 2020

21 | Northern Enterprise Awards 2020 Oct20483 Best Online Haberdashery Supplier 2020 Marketplace Mayhem Ltd is an online wholesaler of haberdashery with an established reputation as a reliable and professional organisation, providing the highest level of customer service in the UK and overseas. The firm prides itself on its ability to cater for customers with different demands. With a dedicated team, Marketplace Mayhem that has the expertise to provide an unsurpassed service time and again. Director Shahid Hussain explains that Marketplace Mayhem understands that customers require a reliable and personalised service, with the firm’s aim being to continually provide this, along with quality products at competitive prices. The North has always been renowned for textiles and established itself as the UK capital for this trade dating back from the industrial revolution and Manchester-based Marketplace Mayhem was perfectly positioned to reap the rewards. With the introduction of sales via the internet however the world has become a much smaller place and the North unfortunately does not have the same dominance it once had in this field. The firm still manages to differentiate to ensure that it stays ahead of the game. “We do have vast numbers of competitors who have been in the field for longer than us,” Shahid says. “But the use of technology and keeping up to date has really helped us gain momentum by driving traffic towards our sales sites.” Recently, due the national lockdown and subsequent restrictions, caused by the Covid-19 pandemic, Shahid and the team have experienced many supply issues. Many shipments were delayed in industry but, at the same time, the demand for these items increased massively. “Most businesses around us shut,” Shahid continues. “But as a family unit we decided to continue running to try to keep the country and the industry moving forward. We worked hard to sources products where possible and managed to ride the wave well.” As a family-run firm, Marketplace Mayhem currently has no employees aside from family member, however Shahid highlights that this is all set to change as plans for expansion are on the horizon. “We hope to drive more sales and build relationships with small manufacturers in the UK. I do feel that the pandemic will push many people at home to start being creative and begin to make products from home. “To enable further growth we will look for dedicated staff who will be proud to carry our brand and reputation with them.” Company: Marketplace Mayhem Ltd Contact: Shahid Hussain Web Address: www.marketplacemayhem.com From being perfectly located in Manchester to having to move business online, Shahid Hussain tells us how the journey from store to internet has been ultimately very successful for haberdashers, Marketplace Mayhem. The firm prides itself on its ability to cater for customers with different demands. With a dedicated team, Marketplace Mayhem that has the expertise to provide an unsurpassed service time and again.