Northern Enterprise Awards 2022 | 116 Oct22599 Renowned not only for its high-quality products, Ace Door Systems Limited is also flying the flag for customer service with its exceptional client-centric ethos. We find out more about the company from its Managing Director as it is recognised in the Northern Enterprise Awards 2022. Based in Lancashire, Ace Door Systems Limited (Ace Doors) offers a UK-wide design, supply, installation and maintenance service for commercial and industrial doors. Ranging from roller shutters or crash doors to PVC strip curtains or barriers, Ace Doors has a solution for you. With a team of highly qualified and experienced engineers who are able to service and repair all types of commercial and industrial doors, the firm is known as an industry leader. Darren Dunkley, the Managing Director of the company, tells us more about the firm and what it is that differentiates it from competitors. “Exceptional quality is the foundation of our company, and is the driving force behind all decisions; whether it’s which materials to purchase or the best way to serve our customers,” he begins. “We work in a highly competitive field, so we’re constantly investing in technology and research to make sure we stay ahead of the curve.” Ace Doors also has a strong customer-centric focus, and its commitment to quality guarantees its clients’ satisfaction each and every time. Offering a complete one-stop-shop solution for project requirements, the company’s vast experience spans health, education, retail, engineering, and many other sectors with very specific needs. From initial design to manufacture and installation, Ace Doors can control the complete project, saving valuable time, resources, and budgets. Its strategically placed service centres are based in East Anglia, The Midlands and Northern England to allow a quick response to all customer requirements, whilst mobile service centres are fully equipped with the latest technology to ensure that stocks of spares are fully tracked throughout the fleet and to enabling real time reporting of job completion and travel. “Service, quality and communication are our prime objectives,” elaborates Darren. “We strive to make sure that things are right first time. We only use quality, tried and trusted manufacturers and components and we would never substitute inferior products because of price or availability.” Ace Doors was established five years ago when it broke away from its sister company. All systems, including accounts, service management, IT infrastructure, van fleets, and insurances had to be set up separately, as well as gaining the accreditations needed to trade with its desired customer base. These Included ISO9001, ISO14001, CHAS Premium, Constructionline GOLD and SafeContractor. “Recently, we have heavily invested in a new computerised CNC machine to produce custom bump and crash protection systems for our retail and food processing customers,” says Darren. “Made from polyethylene these systems are practically indestructible, maintenance free and easy to install.” Being innovative and committed to its client base, it’s no wonder that Ace Doors has gained recognition in the SME News Northern Enterprise Awards 2022 and been bestowed with not one, but two prestigious titles, these being: Best Nationwide Commercial & Industrial Doors Supplier 2022 and also the much-coveted Customer Service Excellence Award 2022. Understandably delighted with these achievements, Darren and the team look set to continue the good work for the future. “As a known industry leader in the supply of commercial and industrial doors, we always put the customers first, even when other companies can’t offer a solution we go the extra mile to ensure that we exceed expectations.” Contact: Darren Dunkley Company: Ace Door Systems Limited Web Address: www.acedoorsystems.co.uk/ Best Nationwide Commercial & Industrial Doors Supplier 2022 & Customer Service Excellence Award 2022 Ace Door Systems Ltd
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