SME News Northern Enterprise Awards 2023 / 36 Best Resin Bound Supplier 2023 - North East & Building Materials Customer Service Excellence Award 2023 Stocking a renowned, TSA approved resin binder that has been used by builders and homeowners alike for over two decades, Durabound is a building materials supplier that truly knows what customers need. As a resin aggregate supplier, the company has amassed an impressive catalogue of products, each developed with installing the perfect resin surface in mind at all times. Below, we delve into how Durabound’s commitment to brilliance has allowed it to rise to award-winning heights. Priding itself on its selection of premium, dust-free aggregates, Durabound is a company that promises variety in droves. However, one aspect that will never shift is the company’s hard-found quality. Each product has been carefully stocked to represent one of the nation’s highest quality resin aggregate catalogues. No matter the colour, shape, or size required for a project, Durabound has put in the effort to ensure that each need is tailored to, without having to sacrifice exceptional manufacturing in order to do so. Promoting what many have come to regard as the best quality polyurethane resin binders in all of Europe, in addition to its aggregate selection, Durabound has proven that it has an eye for excellence. For many years, Durabound has been closely working alongside some of the world’s best within the chemistry field, whilst simultaneously gaining insight from the industry’s largest producers. As such, it’s managed to adapt a proactive approach – one that ensures customers that their products are of the highest grade, while upholding a reasonable price tag. In fact, Durabound boasts a product range that can be accessed by customers across the globe, all at the lowest possible cost. In this vein, Durabound has taken the initiative to take its place at the forefront of the industry, allowing it to constantly deliver quality aggregates to clients. However, products aren’t all that Durabound has to offer its customers. On the contrary, its team of seasoned experts also run regular workshops throughout the year. This is all in the hopes of helping new companies equip themselves with the necessary skills for success within the resin driveway marketplace. Regardless of whether these customers are experienced landscapers who are on the hunt for the best deals the market has to offer, or are completely new to the industry and are looking to get stuck in, Durabound’s workshops are a perfect fit for any aspiring company. This supportive nature further extends to each and every one of Durabound’s customers. Having been recognised on plenty of occasions for its impeccable customer service, Durabound now prides itself on the ability to be exactly what its clients need it to be. Whether this means supplying the highest quality resin aggregates, or simply lending advice where required, customers can expect the same levels of kindness, professionalism, and expertise. Building friendships with suppliers is important, but Durabound recognises how vital it is to establish these close relations with customers too. Helping its brimming client base is where Durabound’s team thrives, resulting in a cohesive collective that promises a personal touch when getting the job done. In the business of being a part of projects that may very well last multiple lifetimes, Durabound places a resounding focus on complete, unapologetic honesty. Ensuring that customers make the best decisions for them is paramount, ultimately leading to an approach that marries attentive care with upfront transparency. Durabound is undeniably an expert in its line of work, and this masterful nature translates into the advice that it presents to customers, regardless of if it will secure a sale or not. Whilst also providing recommendations, Durabound assists in advising against certain aspects, all to create an outcome that will only ever benefit its customers’ projects. Like most companies within the North of England, Durabound is very proud of its location. However, it gbeyond simple appreciation – Durabound gives back to the local area. This manifests in a multitude of ways, whether it’s providing employment to those from the surrounding community, or is using local delivery companies that have been sourced exclusively from nearby regions. It holds an avid determination to spread its wealth of knowledge to the North, essentially assisting the area in creating some of the nation’s most reputable building materials companies. Durabound really has been a catalyst for change, with its guidance serving to further the North’s largest industry shifts. Boasting over 20 years within the industry, Durabound not only has all of the tools on-hand to deliver fantastic products that are capable of standing the test of time, but it can promise advice based on hard experience. No matter the query, nor the complexity of a customer’s situation, Durabound has answers in abundance. As such, it has earned itself quite the nationwide reputation, often heralded as the go-to for questions on all things resin and aggregate. Time and time again, Durabound has gone the extra mile for customers, all while maintaining a friendly, knowledgeable attitude that knows no equal. We’re so very pleased to share Durabound’s brilliance with our readers. From its products to its customer service, the company has mastered how to deliver insights that have helped it to excel over the years. Now, it’s the North’s industry leader when it comes to premium aggregates, and has supplied a vast array of services to customers of varying backgrounds. Truly, there is nothing standing in Durabound’s way in its pursuit of producing the best products and solutions for the job, and we simply can’t wait to see where the new year takes it. Contact: Angelo Pereira Company: Durabound Resin Ltd Web Address: https://www.duraboundltd.co.uk/
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