SME News Northern Enterprise Awards 2023 / 98 Best Local Furniture & Upholstery Repair Service 2023 - Northumberland Upholstery and furniture repair company, Thomas Charles Upholstery (Thomas Charles) has a reputation for high-quality restoration and repair services. The company, which has been trading for 19 years, serves a diverse range of clients from homeowners to interior designers and commercial businesses to antique collectors. We take a look at Thomas Charles’ recipe for success with company representative, Thomas Balfour. As a population, we have become much more conscious of the impact of our buying decisions on the environment in recent years. As demand increases for sustainable and eco-friendly furniture options, many of us are exploring ways to repair and restore our existing pieces. This in turn has led to a resurgence in the popularity of vintage and retro styles as many clients look to integrate statement pieces into modern interior designs. Based in Wooler on the edge of Northumberland National Park, Thomas Charles Upholstery specialises in rejuvenating and preserving furniture. The company’s expertise in restoring antique and vintage pieces sees it well-placed to cater to the growing market. Thomas Balfour tells us, “Our primary focus is on providing high-quality restoration and repair services for a wide range of furniture items. We take pride in bringing new life to old and worn-out pieces, ensuring that they regain their beauty and functionality. No matter the scale of the project, we strive to deliver outstanding craftsmanship and attention to detail with every job.” Thomas Charles offers a full range of services to bring your treasured piece of furniture back to life. By replacing worn-out or damaged fabric, foam, springs, and padding, the company restores the appearance and comfort of soft furnishings. But it doesn’t end there. A team of skilled technicians is also on hand to repair and reinforce the furniture’s structure, whether that be repairing a broken leg, cracked frame, or other type of structural damage. The team gives a new lease of life to surfaces by repairing damage, refinishing wood, and applying new finishes such as paint or wood stain. All customised in the style and colour of your choice! By using only the best quality materials, Thomas Charles achieves long-lasting and superior results. So what, in Thomas’ opinion, makes the company stand out from its competitors? He says, “As a company, we prioritise exceptional customer service, professionalism, and expert craftsmanship. Our team are all highly trained and experienced technicians. They’re masters in the art of upholstery and furniture repair. We understand that each piece of furniture has its own story and sentimental value. We take the time to listen to our clients and understand their specific needs and preferences. Tailoring our services to our clients’ requirements sets us apart. The outcome must align with their vision.” For Thomas, being based in the north presents distinct advantages. He explains, “The north is known for its strong manufacturing and craftsmanship heritage meaning we have access to skilled workers with experience in upholstery and furniture repair. We’re also fortunate to have access to many local suppliers and manufacturers of high-quality upholstery materials, fabrics, and furniture components. Consequently, we can guarantee the quality of our work, reduce lead times for clients, and keep our operation running efficiently.” The area also has a vibrant art and design community. By networking with local artists, designers, and interior decorators, Thomas Charles has been able to expand its clientele and gain access to some unique custom furniture projects. The company also works with a range of commercial businesses, hotels, and restaurants, providing an efficient repair and reupholstery service. Looking to the future, Thomas Charles is always looking for new opportunities and is open to strategic partnerships and collaborations with designers, retailers and manufacturers. Thomas says, “In terms of specific plans or projects, we can only promise to keep up our high standards and continue to provide our services for many more years to come.” Contact Details Contact: Thomas Balfour Company: Thomas Charles Upholstery Web Address: www.facebook.com/wooler.ne716ah
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