should have to compromise their standards in any way. We’re here to enhance their quality of life and ensure they feel connected to the community inside the home and to the wider local community. We provide responsive, effective care, and we’re always here to listen and help.” Hartland is committed to helping its residents maintain as much independence as possible and avoids enforcing unreasonable restrictions. As part of this initiative, Leanne and the team actively seek the views and ideas of residents to improve services and facilities, as well as on the subject of personal care. It’s normal to worry that our own preferences may have to take a backseat when living in collectivity; however, at Hartland, every resident is respected as an individual. Leanne says: “All our staff take a personal interest in each resident, their memories, their likes and dislikes, interests, wishes, even new things they’d like to try are all important to us. We do our very best to create an environment that’s stimulating and supportive for everyone.” With special interests and hobbies noted on the initial care plan, event coordinators Kath and Heather organise a range of outings and activities throughout the week. In a normal week, the schedule might include chair exercise sessions, sing-alongs, discussion groups, crafts, quizzes and games. Participation is optional, and there are plenty of cosy areas available for those who prefer to pass their time more peacefully. Hartland is a member of NAPA - the National Activity Providers Association, which offers ideas, support and learning to staff members. The team also regularly attends Dignity in Dementia meetings to help with planning activities for residents with dementia. To help residents with hearing or sight loss participate in activities, the home has also procured some specialist equipment. Wondering whether favourite snacks or meals will be available may also be a concern for those moving into care. At Hartland, The River Bela Bistro, managed by Sarah Shaw and her team, serves up meals and drinks from 7 am until 8 pm - no one goes hungry on their watch. Always seeking ways to improve residents’ safety and security, Hartland House has embarked on a collaboration with Nobi, a manufacturer of ‘smart’ lights. The lights, which resemble a normal bedside lamp or ceiling pendant, use AI technology to prevent and detect falls. Motion sensors trigger automatic night lighting when a resident gets out of bed, reducing the risk of falls. If a fall is likely or should occur, carers are notified within 30 seconds via a mobile app. Staff can also monitor every room via a Nobi dashboard. As the first residential care facility in the UK to trial Nobi, the results reported by Hartland were startling. An 84% reduction in the number of falls, and, where falls did occur, staff responded 28 times faster due to Nobi notifications. The trial was so successful that the NHS Integrated Care Board of Lancashire and South Cumbria has now rolled out Nobi lights in 500 living units in over 50 care homes in the region. Commenting on the Nobi light trial, Rebecca Etherington, the Wellbeing Lead at Hartland, said: “As caregivers, it is truly reassuring that thanks to Nobi, we no longer miss any falls and can also provide lightning-fast assistance after a fall. By avoiding falls, Nobi also gives us a lot of valuable time back, which we can then spend on what really counts: the happiness of our residents. As far as I'm concerned, Nobi lights belong in every residential care home!” Manufactured in Belgium, Nobi’s products are now distributed in 21 countries worldwide. Staying true to its core values, but continuing to embrace new ideas and technology, we’re eager to see what innovations the team at Hartland House will come up with next. Contact: Leanne Scrogham Company: Hartland House Web Address: www.hartlandhouse.co.uk
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