2018 North West Enterprise Awards

SME NEWS / NorthWest Enterprise Awards 2018 11 , Lime Bar & Restaurant is an independent food and drink venue situated in the heart of Salford Quays. Jos Mills talks us through the establishment and the delicious dishes and exceptional hospitality it has to offer. Best Independent Restaurant & Bar 2018 – Manchester & Hospitality Customer Service Excellence Award - Manchester took a risk and decided to install an open front sushi kitchen within the restaurant. We now serve up freshly rolled sushi and sashimi alongside our current A La Carte menu and this has proven extremely popular. As such, we have now expanded this to include in house sushi masterclasses, take out and external catering for local businesses.” Being based in a region with a number of competing restaurants and bars, Lime has to work hard to stand out from the crowd, as Jos highlights. “What sets Lime apart from other local eateries most is the fact we are an independent, family run business unlike many of the well-known chains that surround us. Due to this we have had to work much harder to establish our place in the market, to stand out in the crowd and to maintain a successful return rate for new and existing customers. Open seven days a week, Lime offers a relaxed, laid back dining experience. The team pride themselves on offering seasonal menus, with every dish prepared and cooked from scratch using locally sourced produce. Jos explores how far the establishment has evolved since it opened and how it works to innovate and adapt around the latest market trends to meet the ever-evolving needs of its diners, who range from locals through to tourists from around the world. “At Lime, we believe the reasons behind our success include our ability to evolve with the constant changes in the Manchester food and drink scene along with the development and impressive growth of Salford Quays and Mediacity. Most recently, we noticed there was a gap in the local market for Japanese cuisine, something we’ve always loved ourselves, we “As such, we have made it our mission to provide excellent food, drink and customer service. Whilst this may sound rather basic, we believe if these three fundamental elements are kept consistent, you cannot go wrong. We achieve this by keeping our team engaged with customer interaction, after all they are the most important part of our business, through their feedback we can ensure that everything we offer is to the best possible standards. We also like to incentivise the team regularly to keep them focused and reward them for their hard work.” Looking to the future, with a milestone anniversary approaching, Lime looks set for even greater success over the years to come, as Jos proudly concludes. “In November, we celebrate 18 years trading independently this year and we are incredibly proud that we are celebrating in style. In a day and age where some restaurants are opening and closing within the same year, we are incredibly grateful for the support we have received from all our customers and we hope it remains this way over the years to come.” Lime Bar & Restaurant NWE18030 Company: Lime Bar & Restaurant Contact: Jos Mills Address: The Lowry Outlet Mall, Salford Quays, Manchester, M50 3AG, UK Phone: 0161 8690440