Q1 2021

105 | Q1 2021 Mar20252 Designing Exemplary HR Consultancy Solutions Having secured the win of the Best Learning and Development Consultancy award in 2020, TOOJAYS is looking forward to using this latest achievement to embolden its future successes. A firm taking the lead in its industry with a variety of highly customisable bespoke HR services, TOOJAYS prides itself on going above and beyond for its clients. It works to provide consultancy services across a range of areas such as management, leadership, and team development, as well as other HR services for individuals and organisations. TOOJAYS addresses each client’s needs with an empathic and intuitive service that gives them the tools they need to enhance their business’s internal culture. It was established in 2003 by the owner, Lee Martin, and has retained the base in Peterborough that allowed it a springboard into the international market. The areas of expertise found within TOOJAYS include management training, leadership development, graduate development, coaching, team building, and team management. With the vast array of skillsets and knowledge bases found within its team, it has no trouble with helping clients tackle problem solving in whatever area they need. This team is an international one, working across a network of consultants and using secure mobile and virtual learning tools to enhance the experience of its clients; these coaching solutions allow it to keep its offerings as cost effective as they are exemplary. Currently, it has footholds outside of the UK in Europe, the Middle East and Asia, North and South America, and Africa. Its expansion has been exponential thanks to the trust it has garnered within its industry, becoming an internationally renowned name in HR consultancy, and gaining new clients through reputation, reviews, and favourable mentions. Regarding the bespoke and tailored approach that it takes to its services, TOOJAYS prides itself on approaching each client with an in- depth understanding of how no two jobs are the same. Each company has a different ethos, each team a different ethic, and each manager a different set of goals they wish for their team to hit. Therefore, it develops the service it offers to each client with their individuality in mind, creating bespoke training solutions in response to each element of a client’s operations. This is what its customers value most about its services: its adaptability and creativity in problem-solving, meaning that its interventions often shed light on a problem in a whole new way. The resulting invaluable shift in perspective allows both TOOJAYS and the customer to view its HR operations from a different angle – and interventions are developed from there. TOOJAYS also rejects the use of jargon and overly complicated language, preferring to keep things friendly, transparent, and streamlined. It also operates on a policy of mobility and flexibility; it can come to its client’s home base, or the client can find their way to its offices. Whatever the case, it will serve each client with the same level of high-quality training and development, so this factor is purely based on the comfort level of the customer. Throughout its work, TOOJAYS upholds a simple core principle: ‘one size does not fit all’. It believes this is especially true when it comes to HR, working with its clients to tease out what truly sets them apart from the crowd. In addition, all its training is holistic and believes in embedding learning. This means that each of its solutions will be of practical, relevant, and ultimately tangible value to learners and their organisation. By the end of their work with TOOJAYS, a client will be able to see the positive developments that have been made – and this company goes to great lengths to ensure that this will be the case. With a ‘partnership’ attitude to client relationships and a high regard for each client’s need, it invests itself heavily in their future and successes. Whilst its core attitudes of excellent service and dedication to honouring the individual in its work hasn’t changed, it is consistently working to upgrade and develop itself. It values innovation and exploration; every new technique or process that is introduced in its industry it is dedicated to exploring, and offering only the best ones to its clients. This is mirrored in its vast online portal of free educational resources available through its website. With this constant push for better, it therefore is always on the hunt for new ideas, new projects, and fresh voices that will guarantee its solutions remain competitive. Its attention to detail is also exemplary. Far from just focusing on the learning solutions and minutia of the training, it also works to build the best environment with a client that will facilitate the most effective learning. It believes that this is a factor crucial to the success of a programme, and so is dedicated to making sure that everything from the Wi-Fi to the coffee is of high quality. To this end, it provides its clients with the use of well-equipped facilities that match their developmental needs. Company: Toojays Training & HR Consultancy Contact: Lee Martin Website: http://www.toojays.co.uk/