Q1 2021

120 | Q1 2021 Aug20230 That’s the Spirit! This year, Spirit Medical celebrates a decade of partnership with Macopharma, the global giant in innovation within the fields of Transfusion and Biotherapy. It is this status that has seen the firm win the title of Best Medical Infusion Products Supplier 2020. We take a closer look at the lifechanging work of Macopharma and how its collaboration with Spirit Medical ensures the UK has access to devices and services designed to support life. Since 2011, Derbyshire-based Spirit Medical has proudly served the UK as Macopharma’s exclusive agent of the nation, handling all the sales, marketing, customer service and logistic interfaces of the global Transfusion and Biotherapy enterprise. Founded in France in 1977, Macopharma has developed over the course of four decades to be at the forefront of innovation in the products and processes of transfusions from donor to patient. Macopharma clients are able rely on high safety and quality standards that are the result of decades of scientific and industry expertise, and are crucial in ensuring patient care that exceeds expectation. From the collection from the donor through to the preparation of the bloods and plasma to the final transfusion, Macopharma’s world-class equipment and systems have been designed in order to ‘make the best out of every drop of blood that flows from a donor to a patient’. The core knowledge that has been acquired at Macopharma pertaining to blood, derivatives, and transfusion devices has enabled Macopharma to build its incubator of innovation, Biotherapy. The global teams of Macopharma are able to combine industrial, technological, and scientific expertise to develop a vast array of therapeutic solutions for cellular and tissue therapies to answer unmet patient and healthcare needs. Those findings can be implemented into treatments that enhance the quality of life of those suffering life-altering illnesses, as well as into sports medicine and articular pathologies, a more recent field of study for Macopharma as it expands its capabilities in improving the comfort and health of donors and patients around the world. Ultimately, that is the mission that has driven Macopharma forwards in forty-five years of innovation; a dedication to raising the standard of care from donor collection to patient delivery with bio-sourced therapies. Employing its vast knowledge and open-mindset to design medical solutions, Macopharma is contributing to better health outcomes for patients worldwide, whilst simultaneously establishing itself as the world’s most trusted healthcare partner in bio-sourced therapies. Macopharma’s strategies for building that trust are clear: by sharing the same purpose as its partners and customers and together striving to raise the standards of care in bio-sourced therapy that will ensure the best quality of life for all; by closely adhering to the organisation’s founding philosophy, ‘designed for life’ and as such promoting strong empathy for all stakeholders; and by believing in open collaboration and its capacity for ensuring the innovations of Macopharma are both transformative and safe, as well as sustainable and globally accessible. The result is a vast yet united network that has grown from its origins in France in the late seventies across Europe and beyond to today, when Macopharma is present across six continents, eighty countries, with a team of 2260 employees dispersed across the planet. Its global reach may be enormous, but the purpose of Macopharma is simple: supporting life. Spirit Medical is Macopharma’s appointed representative in the UK, headed by the former Macopharma Sales Director of UK Infusion Business, Justin Fellows. Following fourteen years of operation in the UK, Macopharma made the decision to invest in a long-term partnership with Spirit Medical in December 2010, as such stating its ambitions for a long future in the UK market. The partnership enables Macopharma to deliver customer-focussed, flexible, and responsive solutions that are tailored to the specific needs of the UK market. Macopharma is well-acquainted with the knowledge that each local market is entirely unique, requiring agility and profound market insights to deliver the correct product solutions and tangible results. Macopharma relies on Spirit Medical for all administration, marketing, and sales support for its UK customers, confident in the knowledge that Fellows and his team are the ideal, professional representatives for the Macopharma brand. As for Spirit Medical, its mission to be the best at what they do is the driving force behind its core objectives, which predominantly centre around meeting the needs of a radically changing NHS; offering solutions in sourcing, distribution and more; delivering on its promises effectively and efficiently in order to save on customers’ time and resources; and to create easy access to the vast offering of the Macopharma portfolio. Medical professionals are therefore able to access a full selection of infusion PVC bags, infusion pumps, Paracetamol infusion solution bags and a broad selection of other pharmaceutical equipment, including masks, visors, and personal protective equipment. Spirit Medical also offers quality packaging solutions that are administered from its state-of-the-art manufacturing facility that is tailormade for advanced packaging of medical products. All Spirit Medical orders go through a meticulous quality check to ensure they meet the standards required by clients, before being distributed across the UK. The Spirit Medical customer service team is on hand 24/7 to oversee every stage of a customer’s order and answer any queries or concerns the client may have regarding their products. Dedicated to delivering excellence every time, the Spirit Medical team works alongside their clients to ensure services are carried out correctly first time and to see how the service can be improved for the future. The commitment to innovation that runs throughout