Q1 2021

22 | Q1 2021 Oct20468 Study in the UK admission and visa application support Winners of the Best Independent Global Education Agency for 2020, Total Student Care has been the recipient of much well-earned trust in its industry, both from partners and end users. Total Student Care is a globally recognised educational agent service offering both free and premium services to support students in successful admission to overseas education institutions. As one of the fastest growing educational service providers and one of the most trusted amongst students and institutions, Total Student Care is always pushing towards higher standards of quality. In all its operations, it aims to give back to the client, ensuring that each person gets extra value from its services. It also aims to learn from every client interaction, learning from feedback and reviews to further develop and enrich itself. Whether a client is seeking enrolment to a foundation programme, degree, professional course, or research programme, it is confident that it will have a course for them. In this way, it is dedicated to working within their budget across a wide cross section of academic pursuits and subject areas at its partner colleges and universities. Its courses promote employability, making its service users ready for entry into the workforce, also offering a range of study programmes with work placements and internships. As a business, Total Student Care has a commitment to not just meeting expectations, but to exceeding them, extending its services as far as possible to satisfy the requirements of its clients. In this way, Total Student Care, intends to provide an experience that goes above and beyond, something that each user benefits from with its personable and personalised solutions. Because of this, the list on its website is not exhaustive – however, it does give an excellent overview of its general offerings. With its free service, it offers two counselling sessions for each student that last an hour each, a qualifications mapping service for prospective study, course and university selection that guides students through the application process and entry requirements, and guidance on scholarship programmes if appropriate. It also supports UCAS Applications, offers guidance on admissions and credibility interviews, guidance regarding visas, collection of offer services, briefings, and a follow-up service that checks in on its clients once they have reached the institution their programme will take place in. With this all being available in its free services, it ensures that budget does not stop its clients from receiving the help and support they need to succeed. However, its premium package allows its clients to access an even more comprehensive service. In this package, its counselling services become unlimited, and its qualifications mapping includes the extensive setting of personalised academic targets. It will also be able to offer more tailored services in its course and university selection, using extensive research that it conducts with the client’s needs in mind. Total Student Care can also take personal statements and CVs and professionally edit them so that a client can approach a course with their best foot forward. It will also support the admission of a premium client through up to 5 different institutions, and work to coach them for excellence in the interview process, giving sessions on visa refusal reasons and preventative measures. In this package, visa applications are handled by Total Student Care’s qualified professionals, and its aftercare service includes pastoral care. Charges are incurred due to the need to pay legal professionals and third parties; furthermore, fees for such services may vary depending on that specific client’s requirements. In tandem with a dedication to making its services highly personalised, it reassures its clients that they have a say in every step of the process and every decision made. This allows it to present its clients with more choices and means its services are extremely flexible; it facilitates the making of informed choices that bolster the client’s knowledge. In this way, it shows its commitment to transparency and forthrightness in its service. Total Student Care’s friendly staff provide excellent and attentive support that offers its clients a genuine, caring atmosphere. That same attentiveness forms the backbone of its attitude to customer service. Alongside its check-in services, it prides itself on being available should a client need to contact it, ready to listen and offer helpful, empathic suggestions. Each team member is also highly qualified, being leading minds in their fields, and having access to their knowledge is supremely beneficial for its clients. This allows sustainability and efficiency and enables each client to apply to their chosen courses with confidence. Furthermore, having a team of academically minded individuals and access to a vast array of partnered institutions means it ‘speaks student’. It knows all the jargon and red tape that a student might face in academia, and is adept at walking its clients through some of the more obscure terms. In essence, it makes itself an invaluable guide on its client’s journey towards greater academic success. Total Student Care’s core focus in its operations is to ensure that it will make every effort to simplify and streamline entry into higher education. Its service also comes with a quality guarantee. In upholding its core focus, it strives to maintain excellence in every aspect of its service, down to the smallest detail. With the resulting dedication to efficient, fair, cost effective, and satisfying solutions for students, it differentiates itself from its competition by refusing to compromise on quality. Furthermore, its responsiveness and staunch belief in a duty of care cultivates trust between Total Student Care and its users, making for excellent long-term relationships. Its international operations also mean that it can work around language barriers and work with students from a variety of different countries. Consequentially, it must pay strict and rigorous attention to national and international law as it relates to education, travel, and citizenship temporary or otherwise. Its team have plenty of legal expertise to be able to manage such things with elegance and sophistication. Alongside the above, Total Student Care is a professionally trained and certified higher education consultant itself. It has the backing of several regulatory body and agent associations, and works in collaboration with its higher education providers, taking care to maintain a