Q1 2021

30 | Q1 2021 Jul20570 Bringing Dutch and American Snacks to the UK Selling a wide range of Dutch and American exclusive snacks and drinks to its UK client base, Dutch Snacks is an online retailer ‘bringing you a taste of Holland’. Dutch Snacks is the UK’s first online shopping platform that specialises in the sale of Dutch and American food and drink without the inflated price usually associated with buying foodstuffs from overseas. Its specialisation means it has carved out a niche in the online food retail market, serving client demand with excellence and efficiency. Its products have become extremely popular since its inception, including CHOCOMEL chocolate milk, LOOZA juice drinks, and MOGU MOGU juice drinks. Dutch Snacks is also the European distributor of Hemp2o, an organic and herbal vitamin-based beverage made with hemp. It is fortified with a range of B-vitamins, Vitamin-C, and Omega-3 fatty acids, and has been growing in popularity amongst Dutch Snacks’ customers. Its value proposition is enough to set it above the rest of its competition as it stocks the most popular Dutch and American snacks that are otherwise unavailable in the UK. In this way, it cements its popularity amongst its target market, and brings the cultural sharing of different countries foods and drinks forward another step. Its product list is also expansive and well curated, offering chocolate covered OREOs, Fanta Cassis, Fanta Exotic, Fanta Berry, Fanta Strawberry, and so much more. This online retailer is one that has been cornering the market for a while now, and its sister company, Mr Shakes Milkshake Bar, was what started it all 4 years ago. This milkshake bar is in Harrow in North-West London and was selling CHOCOMEL to its customers long before the establishment of Dutch Snacks UK. After listening to customer demand and responding to it accordingly, Dutch Snacks UK was born. In this way, the shopping platform enjoyed having a ready-made base of clients to sell to who had already tried and tested some of the products through the milkshake bar, paving its way forward to greater success. Mr Shakes was North Harrow’s first Milkshake Bar, and it takes great pride in this. It seeks to serve its customers with an excellence that it brought across to Dutch Snacks and its resulting business model. At the shop itself it does this by offering a wide variety of products, from milkshakes and smoothies to hot chocolates and desserts. With both Mr Shakes and Dutch Snacks, its focus is on friendly and professional customer service. Its goal is to ensure that every customer leaves satisfied, and with a smile on their face. The customers of Dutch Snacks can also opt to pick up their orders from the Milkshake Bar, making the businesses the perfect symbiotic relationship. Whilst they wait for their order, a customer can partake in the Bar’s delicious offerings and comfortable seating, enjoying the mood lighting and 2 flat screen TVs. It’s also open until 11pm, encouraging its customers to come in for a late night treat. Dutch Snacks’ dedication to going above and beyond for its customers can be seen in its dedication to supplying for demand. If a customer is after a specific snack or drink in particular that perhaps Dutch Snacks doesn’t currently offer on its website, it asks them to email them directly, and promises that it will do its best to find and stock it. This ‘can do’ attitude to customer service is something that its users benefit from and appreciate, ensuring that it gets a lot of return custom. It also sells products wholesale as well as individually. In this way, it can serve a much wider segment of the market and diversify its revenue stream. It accepts all major credit and debit cards including Visa, Mastercard, and Maestro, but cannot offer refunds or exchanges due to the perishable nature of the products and other hygiene regulations. It only delivers to the UK mainland excluding BFPOs, but it will endeavour to get all orders sent out within 2-4 working days; any orders placed after noon on Fridays will be processed the following Tuesday. Company: DUTCH SNACKS UK LIMITED Contact: Amar Thakkar Website: dutchsnacksuk.com