Q1 2021

36 | Q1 2021 Nov20047 Personal Touch Established in 2015, Heart Centred Business aims to help practitioners better serve their clients and build value- based, financially successful businesses. Following the firm’s well-deserved success in the SME Business Elite Awards 2021, we got in touch with Chris Lambert-Gorwyn to find out more. Unique in the coaching industry, Chris and Karene Lambert-Gorwyn combine their talents and different perspectives to deliver high-quality business training and mentorship. To begin, Chris provides a brief overview of the firm and offers more insight into its clientele. “Here at Heart Centred Business, our goal is to inform and influence every decision made and be a large factor in a company’s success. From determining the right candidate to employ as part of the team, to deciding if they’re a match to work with a particular client, having clearly defined values gives direction and purpose to every component of the business. Every part of the training and mentorship we provide is based on our core values and follows the three steps to success system. Moreover, this includes knowing what to do and the right order to do it in, clearing out the internal blocks and self-sabotage patterns so you can achieve whatever you want, and surrounding yourself with like-minded people who share your values and will support your growth and success. “Typically, our clients range from 100 different professions including Health Practitioners, Personal Trainers, Accountants, Architects, Lawyers and Life Coaches. Through our business training and mentorship expertise we are able to grow businesses by £50,000-£100,000 within 12 months of implementing Heart Centred Business systems. Having personally trained more than 3000 business owners and spoken on stages at financial and business conferences around the world, we continue to work with clients from all kinds of sectors, providing the best practitioner training on the market today.” To enable the firm to distance itself from the nearest competition, the experience of Chris and Karene can be highly invaluable in this regard as he points out. “Heart Centred Business typically works with clients who feel like they are the world’s best-kept secret. So then, to effectively serve their needs myself and Karene can bring our experiences of building multiple 5, 6 and 7 figure businesses to the table.” With staff members playing such an integral part in the success of the firm, it is therefore of paramount importance that Heart Centred Business attract the right kind of candidates when it comes to recruitment as Chris explains further. “The team here are integral to delivering the service and value-based nature that the company is known for. Focusing on person-to- person interaction rather than automation, the team are at the heart of every client’s success story and have created a value-based and growth minded community. Naturally then, to become part of the Heart Centred Business team the key attributes needed are to share our core values and have a desire to learn, grow and succeed. Skills can be learned but personality cannot, the attitude of every team member is more important than their experience or prior knowledge.” Despite the outbreak of COVID-19, the firm were able to adapt to the pandemic seamlessly with its online events proving to be a huge success as Chris goes on to explain. “As a community-centred business, Heart Centred Business events and trainings were all in-person prior to the pandemic. Just like any other business, adapting to the challenges of 2020 and pivoting the business model was essential to be able to continue supporting clients. Myself and Karene were blown away by how well the online events were received with many of our clients having their highest ever earning months despite being in lockdown. Moving forward, we will adopt a hybrid model of some in-person and online events when COVID-19 does eventually come to an end.” Bringing the interview to a close, Chris reveals some of the firm’s future plans as we look ahead to 2021 and beyond. “Moving forward, we will be aiming to teach 20,000 practitioners how to grow their business and triple their incomes. To make this happen, we will be offering complementary business strategy calls to any reader who is keen to create massive growth in their business and income during 2021.” Company: Heart Centred Business Contact: Chris & Karene Lambert-Gorwyn Website: www.heartcentredbusiness.com