SME News Q1 2024 / 10 Best PrivatelyRented Property Asset Management Company – London Westbury Property (Westbury) serves as the gold standard for property management services, providing both corporate businesses and individual investors with results that are outstanding. This is bolstered by a proven track record operating within the residential property investment marketplace and a host of client testimonials praising the professionalism and high calibre of the Westbury service. With Managing Director Robert Maxwell MARLA, Director Paul Rayden, Associate Director of Property Management Alan Parish MARLA, and the rest of the friendly, knowledgeable team, Westbury Property is trusted by landlords across London to look after their best interests, helping them to save money on fees and ultimately improving their investment returns by intelligently managing their property portfolio. With decades of experience, Westbury Property is acutely aware of the importance of close management when it comes to property, something that is essential when maximizing any investment. When a client’s property is up for renewal, the team will get a fast decision from the tenant or have it on the market and, usually, let by the time the tenant has left. Estate agents compete against one another to help find the best tenants paying the best rent for a property. After-care promises are also delivered on, such as the regular reconciliation of fees, frequent checks on the property, and the challenging of any high or unnecessary charges. As an example of the stellar work done by the firm, one of its portfolios in Paddington, Central London had a 30% vacancy rate upon instruction. Today, that portfolio is maintained effectively, is fully compliant, and has a virtually 100% occupancy rate and with a much higher return on investment. This is one of Westbury’s specialities. Other services offered by the firm include PRS management and a dedicated capital markets team, but it is Westbury Property’s property management and asset performance solutions in particular that have won it this award, with these areas being afforded the upmost accountability, structure, proven, and highly efficient solutions, with a commitment to the right solution being found to any challenge that may arise. All directors are involved in the ‘close’ management of each asset, too, further enhancing the firm’s outstanding offering. Westbury Property’s effective property management systems are designed to ensure that every tenancy under its watchful eye runs like clockwork from beginning to end, achieved through the tremendous upkeep of every property in its portfolio and a pledge to rent them at market rates, yielding the best possible returns for clients. It is also the aim of the team to make the changeover as seamless as it can be, with every attempt being made to avoid a void in a client’s income. As part of its rigorous vetting process, detailed checks and referencing is carried out to assure that a prospective tenant is the right fit for the property and can pay on time every month. The team know that even the most reliable tenants can encounter issues on occasion, and to this end, the company proudly acts as the first port-ofcall for a tenant for any problem, with an emergency reporting service that operates 24/7 serving to provide peace of mind for landlords and renters alike. Regular contact is kept with renters throughout and a comprehensive management system is in place to keep track of all rent, ground rent, and service charges, and works orders, regardless of a client’s portfolio size. Operating across London with major portfolios in Paddington, London Bridge, Twickenham, West Kensington, and Crouch End, to name a few, this expert service takes the hard work off the client’s shoulders. Westbury offer a plethora of asset management solutions ranging from re-renting properties at a higher level to converting or refurbishing properties, achieving planning permission for the purposes of extension, creating additional units within an existing building, or even seeking out unused land or roof spaces to expand an asset. An example of work in this department includes the work carried out on 21 properties in Crouch End, which were under-let and in poor condition. Westbury adopted a particular strategy involving the reconfiguration of some units, and after two years, annual rental income had increased by 33.7%. Through these examples, it is easy to see how Westbury Property lives up to its claim of garnering great results for its clients, doing things better than both high street agents and self-managers. Thanks to an array of tools, experience, and untapped access to the market, the team can relieve landlords of the burden of managing their own properties, and in doing so, have proved themselves as more than deserving of this award. Company: Westbury Investment Management Ltd Contact: Rob Maxwell Website: westburyproperty.net
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