The insurance broker has often been considered a pillar of the community, although this has been lost with the decline in independent brokers and the rise in call centre-based operations. Recognising that something needed to change, Henry Clarke and Scott Williams founded Clarke Williams Insurance Brokers (Clarke Williams) back in 2017. Based in Tonbridge, Kent, Clarke Williams is a specialist one-stop shop for all commercial and private insurance needs, providing cost-effective risk management solutions that put the clients’ interests first and aim to leave a lasting impression on clients across the UK and Europe. Now named Best Commercial Insurance Broker 2024 - South East England, we take a closer look at this extraordinary firm. Bringing Back Traditional Insurance With 50 years’ experience in the commercial insurance market, Clarke Williams Insurance Brokers offers an array of services that include, but aren’t limited to, professional indemnity, public and products liability, employers’ liability, business and office contents, and commercial vehicles and fleet. It is a company on a mission to become one of the leading independent brokers that champions topnotch service and puts clients’ needs first – and this is highlighted by it being one of the only 12 brokers signed up to the Government Pledge to assist leaseholders in blocks affected by cladding. “Our knowledge base and ability to handle all aspects of insurance for a client sets us apart in the industry,” states Henry. “We are able to provide expert advice on multiple areas most brokers would shy away from, such as performance bonds, warranties, and professional indemnity. We pride ourselves on the service we deliver, as well, with us going out to visit our clients – often with the client never having received a visit from their previous broker. Client visits are a must for certain industries and providing this service should be at the forefront of any decent insurance broker.” Indeed going above and beyond in its offering, Clarke Williams is also constantly reviewing emerging markets and growth areas in the economy to see where it can create new insurance solutions, with the industry often being quite slow to adapt and react to new developments. This has seen Clarke Williams launch a bespoke scheme, EscapeSure, for the escape room industry, where it observed a struggle to obtain the right cover at a sensible price. EscapeSure delivers a competitive insurance solution which has grown rapidly over the last 12 months, with the company aiming for this to be the go-to solution for the escape room industry. In addition, it has identified a gap in the market for those operating 3D printing businesses from home, having managed to find a solution that allows them to operate with the correct cover in place. It quickly becomes clear how Clarke Williams’ service offering is nothing short of outstanding – and this is reflected by its five-star rating on Google. We take a look at just a few of the glowing reviews shared by clients. First, Chris L.’s delight shines through: “Superb service for my complex business insurance needs. Louize was outstanding and understanding. Even when I was frustrated, she remained professional and sourced me a very competitive quote. Ashley helped clarify my needs to make sure I was properly insured, too. The combined team has led to a quick resolution to my insurance requirements, so thanks very much and, of course, recommended.” Equally pleased, repeat customer, Rachel W. says, “Second time of using Clarke Williams in the last few months, and once again impressed by the fantastic service. Clarke Williams took the stress out of arranging home insurance. I was very happy with the options presented to me and felt confident that the quote provided was exactly what I needed and the right price. Highly recommended.” Luke N. is also overjoyed with the service he received: “Very good experience in working with Clarke Williams in insuring our business. Graham responds promptly and is rooting for you in getting everything sorted efficiently and effectively.” Ultimately, Clarke Williams wants its clients to feel secure in the knowledge that they will be assigned their own personal contact who understands their business needs and the ins and outs of their industry. It guarantees its clients high-quality service, and next-level experience and expertise, as well as ways to save money. In a world where buying quick and cheap insurance may seem great at time, it comes at the expense of good cover and service – Clarke Williams is here to ensure its clients only get the very best, its first priority always being their business, their home, and their family. Contact Details Company: Clarke Williams Ltd Contact: Henry Clarke Email: [email protected] Website: www.clarkewilliamsinsurancebrokers.co.uk
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