SME News Q1 2024 / 38 Best Mobile Retail & Repair Store 2023 - Greater Manchester Based in the heart of Levenshulme, Easy Connect is a mobile phone shop that offers a wide range of mobile phones, accessories, and tech repair services. Known for its friendly staff and good customer service, the company has recently been named Best Mobile Retail & Repair Store, Greater Manchester, as part of the Northern Enterprise Awards 2023. Here, we explore its various offerings in the wake of its success in this prestigious awards programme. Easy Connect boasts an exceptional selection of state-of-the-art smartphones, tablets, and accessories from a variety of different brands. The company also offers a repair service for a wider range of technological products, including mobile phones, tablets, computers, and consoles. From tech enthusiasts to casual users to business professionals, Easy Connect caters to a diverse range of clients seeking reliable and convenient mobile phone services. The business attracts clients by creating a welcoming and friendly store environment with knowledgeable staff who are always ready to help. With core values that revolve around customer satisfaction, convenience, and reliability, Easy Connect aims to accomplish more than just selling phones. It hopes to provide customers with an exceptional experience and standard of service that they have never received at any other mobile phone shop. The company’s friendly team are well-equipped with the expertise they need to help any customer choose the right product. They work to gain an in-depth understanding of the client’s requirements, preferences, and budget, offering personalised recommendations. Through this, Easy Connect strives to create a smooth and enjoyable experience for all customers. Moreover, Easy Connect believes in the power of seamless mobile solutions that elevate peoples’ lifestyles, making every moment more connected, efficient, and enjoyable. For this reason, the company is driven by innovation and strives to bring its customers the latest advancements in mobile technology. This ensures that customers can remain at the forefront of the fast-paced digital world, benefitting from the newest features that technology has to offer. Importantly, Easy Connect also strives to bring its customers the highest quality products, enabling them to put their trust in every device they purchase. To accomplish this, the company rigorously tests every product to ensure its quality, reliability, and longevity before making it available to customers. Due to the various steps that it takes to ensure the satisfaction of its clients, Easy Connect has received a multitude of praise online, resulting in its impressive 4.8-star rating on Google. For example, one satisfied customer shares, “I was clumsy enough to drop my Samsung and smash the screen. The Easy Connect team went out of their way to locate the correct screen for me and, when located, it was fitted promptly. Their service is second to none and I'd go back there with any phone problems in a heartbeat.” Easy Connect places great value on the feedback it receives from its customers. The company is committed to listening to their opinions and taking them on board in order to improve its products and services in the future. This is something that sets it apart from other mobile phone companies, many of whom tend to ignore negative feedback rather than using it to learn, grow, and evolve. For its continued excellence and commitment to its customers, Easy Connect has been awarded the title of Best Mobile Retail & Repair Store, Greater Manchester, in the Northern Enterprise Awards 2023. In the coming months, the company looks forward to launching a new website that is currently under development. With exciting plans ahead, Easy Connect looks towards a bright future, and we wish it the best of luck in all its endeavours. Contact: Usman Ali Company: Easy Connect Web Address: www.ecmobiles.com
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