Moreover, this can be flexed so as to take the form of an hourly charge that is agreed ahead of time, which underpins KLN’s dedication to the diversity of its clients, sound in the knowledge that no two businesses are the same and that needs differ greatly from business to business. To this end, interactions are bespoke and tailored accordingly, ensuring the uppermost helpfulness, regardless of complexity. Yet another defining element that its team pride themselves on is the fact that no hidden charges or unexpected fees are garnered across the board, with all costs and invoices being disclosed in a straightforward and transparent fashion, further underpinning this unbridled commitment to openness and honesty, two of the leading factors that have cemented the firm’s reputation. It is the overarching mission of Kym and the team to treat clients as individuals and not just business owners, while maintaining the same high level of total discretion and confidentiality that one would expect. The combined results of such an ethos is a reliable service that expertly guides clients through an industry that is often intimidating. This favoured approach clearly works wonders, as not only are the team able to manage their time effectively so as to not become overloaded with work, but they are also able to leave clients satisfied. Any customer is free to call or email at any time, with the team constantly on hand to answer questions and provide the necessary assistance. All of these meetings, telephone calls, and email responses are done so entirely free of charge, again fortifying the aforementioned commitment to transparency and candidness. Its location in Heanor, away from the city centre, means that the office is situated conveniently away from the hustle and bustle of town, it is also accessible to all and boasts a free car park at the building’s rear. Notably approximately 95% of KLN’s workload stems from wordof-mouth recommendations, with its distinction corroborated by a host of glowing testimonials. One such testimonial from Kevin Mee states, “Kym is an absolute star and will explain everything ever so carefully if it’s your first time starting a business”, with Jayne Tindall adding, “I will be recommending your services, it’s great to feel in safe hands knowing this is something I don’t have to worry about.” Plus, a 4.9/5 Facebook rating from more than 35 reviews and a 5.0 score from Chamberofcommerce.com speak similar volumes about the business’ quality. Since KLN is also a proud member of the Sage Accountants’ Club, its prowess is guaranteed, and the qualifications and certifications held by company and its staff do not end here, with Kym herself being FMAAT qualified, and licensed and regulated by the AAT. In addition to receiving an SME News Finance Award in 2021, the company was awarded Innovation Membership in 2020, solidifying its pioneering and progressive standards in the midst of the global pandemic. A further testimonial specifically mentions how excellently the business operated throughout lockdowns, stating, “[KLN] have allowed us to benefit from what we think is a fair receipt of the government schemes on offer to support small businesses.” Finally, it would be amiss not to mention the company’s recent expansion into the world of web design, something that has been achieved through a reciprocal partnership with fellow company Stylistic Design. Since KLN had already established robust contact links with an array of businesses, it seemed like a natural evolution to utilise these relationships to help clients in other areas, particularly new business owners. Once more, the common thread here is the kind-hearted nature of those at KLN Accountancy Services Limited, and their holistic understanding of how complex business ownership, particularly the financial side, can be. Armed with a drive to go above and beyond, Kym and the team operate with excellence, whether it is a client’s first time using their services or they are a loyal patron. Contact: Kym L Needham Company: KLN Accountancy Services Limited Web Address: https://www.klnaccountancyservices.co.uk/
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