SME News Q2 2025 / 24 time to plan out a person’s care down to the smallest detail. Of course, it is no secret that the cost of home care can be a challenge for many, but the level of independence and dignity it provides is something that a price simply cannot be put on. However, for added peace of mind, Liloom Home Care is happy to offer a free consultation, where its team will explain in great detail the services they provide to see if they are the right choice for the individual and their loves ones to pursue. As a result of its unwavering dedication to deliver care that puts the client at the heart of things – fulfilling all of their needs and wishes in the process – it is our pleasure to recognise Liloom Home Care Ltd as a beacon of trust for home care services in the Bedfordshire. Contact: Victoria Robinson Company: Liloom Home Care Ltd Web Address: https://www.liloomhomecare.com Mar25097 High-Quality Home Care with a Smile Delivering local home care where it is needed most, Liloom Home Care Ltd provides domiciliary care to individuals throughout Bedfordshire. The company specialises in care for those aged 65 and above, as well as serving those with dementia, physical disabilities, and sensory impairments. Celebrated for its services with the title of Most Trusted Personal Home Care Services Provider 2025 – Bedfordshire in this feature, we take a deep dive into Liloom Home Care below. The story of Liloom Home Care begins with Victoria Robinson, a ten-year care veteran whose experience spans residential and homebased services alike. Victoria has worked in both management and care delivery roles in these settings, with her passion for holistic and individualised care shining through on every occasion. This, combined with the NVQ Level 5 Diploma she achieved five years ago, sees a willing and capable Victoria make a positive difference in the lives of those around her on a daily basis. With Victoria at the helm, Liloom Home Care provides high-quality care solutions across Bedford and the surrounding areas, offering a wide range of services that translates to the highest standard of care being afforded at every turn. Delivering these personalised services – which include personal care, medication management, nutrition/hydration support, and companionship – from the comfort of a client’s very own home, the reliable, compassionate undercurrent that runs through the company comes as standard. Across these services, it is also clear just how much the team value and promote dignity, with their status as Dignity Champions seeing clients empowered through steps as simple as retaining their independence with daily tasks such as washing and shaving – all whilst having a helping hand there to offer support every step of the way. Thus, regardless of exactly what it is a person needs support with, Liloom Home Care sees they receive it professionally, with their expectations not only being met, but far exceeded. Everything Liloom Home Care does is geared towards its overarching aim of helping people to live their best life – and this is why its carers do much more than simply deliver a service. Throughout their time receiving care from the company, clients are certain to build lasting relationships, as they are often matched with carers based on shared interests. So, whether baking, going for walks, looking through old photos, hearing stories, or sharing advice, these individuals benefit from having – first and foremost – a friend. The loved ones of those in need of these services can also rest assured that all staff comprising the team at Liloom Home Care are fully trained and entirely trustworthy. DBS checks are carried out prior to any new member coming aboard, ensuring they are fit to work in care. Two references and stringent ID verification checks are also required, steps necessary to see that the company’s high standards do not falter. This is just the beginning, as all staff at Liloom Home Care undergo a comprehensive training programme, with practical and online learning carried out to make sure that all of the responsibilities a role entails are fully understood. New recruits are also given the opportunity to shadow a more experienced staff member, who will ease them in before they begin to take independent steps. Refresher training is then offered regularly, with the professional development of staff wholeheartedly encouraged. Initiatives such as these truly set Liloom Home Care apart in this space, as although all CQCregistered care providers operate according to the same rules and regulations, the services they actually deliver can vary greatly. Victoria and her team recognise there is no such thing as a ‘one-size-fits-all’ approach when it comes to health care, and this is why they take the
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