SME News Q3 2023 | 52 Best Independent IT Infrastructure Equipment Provider 2023 - Europe The role of IT in business has never been more crucial, but staying abreast of the rapid industry developments is no easy task. The team at Digital Devices Ltd has earned the trust of many companies, and in the UK Enterprise Awards, the team achieved incredible success. We caught up with Kash Javed to uncover some of the secrets that have elevated this outstanding organisation to such tremendous heights. Since opening its doors in 2006, the team at Digital Devices have been the lynchpin for many organisations, acting as the connecting tissue between leading technology manufacturers, and those who need their products. In a world where IT plays such a crucial role in how we live, and where business is never the same from one day to the next, having a company like Digital Devices by your side guarantees consistent service at all times. Digital Devices acts in part as an ICT service provider, but combines this unique perspective with its role as a value-added reseller of IT hardware. No matter what is required by companies, whether it is computers, tablets, printers, or smartphones, Digital Devices is able to exploit its diverse portfolio to find products that fit your requirements. Over the years, many enterprises have benefited from the work, including small and mediumsized businesses, educational institutions, and government agencies. The success of the team has come from their determination to understand what each sector might need, and then building their solutions from those requirements. Each IT solution is therefore bespoke, carefully designed to match up to the budgets and expectations of the client. These packages are not limited to simply providing a product, and the Digital Devices team is more than capable of installing, configuring, and maintaining all of the products that it sells. When we caught up with Kash Javed, we wanted to know how this impressive firm has been able to stay ahead of the competition, pushing forward in a world where digital change is rampant. “The IT industry is characterised by rapid advancements, with new technologies, products, and services emerging regularly,” he says with a smile. “We invest in ongoing training and knowledge sharing to stay ahead of the curve.” These investments have revealed a major shift in the nature of the threats that organisations face. “The increasing complexity and sophistication of cyber threats pose a challenge in ensuring the security of IT systems and protecting sensitive data,” Kash states. “Digital Devices places a strong focus on offering robust cybersecurity solutions and educating clients about best practices to mitigate risks.” As more and more players enter the scene, having the ability to successfully face off against these threats can really be the difference between life and death for a company. “The IT industry is highly competitive, with numerous players vying for market share,” Kash elaborates. “Digital Devices faces the challenge of differentiating itself from competitors, showcasing our unique value proposition, and consistently delivering superior products, services, and customer support.” Needless to say this challenge has only been made more difficult by the COVID-19 pandemic, which increased demand for digital solutions that could support home working. Digital Devices undertook many projects around sourcing IT devices, networking equipment, cloud services, and cybersecurity solutions, against a background of supply chain disruptions, increased customer support demands, and rapidly changing customer requirements. “The situation accelerated the adoption of digital technologies and highlighted the importance of resilient and agile IT infrastructure, further emphasising the relevance and value of our offerings.” It’s clear that the Digital Devices team are committed to providing a service which ensures their customers can go above and beyond, but another aspect which sets them apart from the crowd is their commitment to delivering social value as well as business value. “Through partnerships with recycling facilities, we ensure that electronic waste is properly handled and disposed of in an environmentally-friendly manner,” Kash tells us. “Furthermore, we work towards achieving a net-zero carbon footprint by implementing energy-efficient practices within our operations.” The team have also worked closely to support local initiatives and charitable organisations, contributing to causes that promote education, inclusivity, and digital empowerment. “One of our key focus areas is fostering opportunities for local talent through apprenticeships and work placements,” Kash adds. “We believe in providing hands-on experience and practical training to young individuals, equipping them with the skills and knowledge necessary to succeed in the IT industry.” With such a practical approach at the heart of this impressive organisation, it’s little wonder that it has been able to rise to such heights of success. With more plans in the areas of social value and cybersecurity already set to add to the company’s offerings in the future, we cannot wait to see what this sterling team does next! Company: Digital Devices Ltd Name: Kash Javed Email: [email protected] Web: www.ddevices.com
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