Q3 2024

SME News Q3 2024/ 22 Best Local Specialist Vehicle Service Centre 2024 – Scotland Choosing a dependable vehicle repair service provider can be difficult; your car is a valuable asset that you cannot afford to leave in the hands of a company you do not trust. Finding a specialist is the ideal solution to ensuring that your vehicle receives the best possible care from a qualified professional. Elite Land Rover is an independent Jaguar and Land Rover vehicle specialists based in Clydebank who promise to deliver high quality services to its clients. Here, we take a look at the motor vehicle maintenance and repair industry, and just how Elite Land Rover is standing out from the crowd. As 2024 progresses, the motor vehicle maintenance and repair industry is an ever-evolving landscape shaped by rapidly advancing technologies, changing environmental policies, and a shift in consumer behaviour. IBIS World’s July 2024 Report states that “Revenue for the industry is forecast to rise at a compound annual rate of 0.3% over the five years through 2024-25, including a forecast expansion of 2.2% in 2024-25.” The number of registered cars on the roads is rising in the UK, and a higher car ownership increases the need for repair services. Such companies are feeling the demand to adapt their offerings to suit the changing needs of their clients, such as the rise in electric vehicles. Additionally, diagnostic tools are advancing, which allows mechanics higher accuracy and speed when identifying issues with the vehicle. Such advancements are enabling vehicle repair companies to develop their specialties further and find their niche in the market. Elite Land Rover, one of the largest independent Land Rover service centres in the west of Scotland, is a shining example of finding a specialty within the market. A family-run business, Elite Land Rover was established in 2017 by Paul Griffiths, who was the youngest ever Land Rover Master Technician at the time of his training. The company provides repairs and maintenance for all models of Jaguar and Land Rovers. In 2002, Jaguar and Land Rover were brought back together into the same group by the Ford Motor Company. Currently, they are subsidiaries of Tata Motors, after being acquired by the Indian automaker in 2008. Now, the company is known as Jaguar Land Rover. Elite Land Rover’s team of experienced technicians all hold IMI Level Four qualifications to handle EVs and are well-trained to provide the safe and professional workmanship that its clients demand. The company upholds a commitment to customer satisfaction that shines through its operations, as it understands that its clients deserve the transparent, quality services that Elite Land Rover is renowned for. As a leading specialist in Jaguar Land Rover repairs, Elite Land Rover boasts a workshop that is fully equipped with all the specialist tools and apparatus necessary to conduct top-tier repairs, maintenance, and servicing. All the work undertaken by the company’s expert team is in full accordance with the manufacturer's schedules on vehicles under warranty, ensuring that any remaining Jaguar Land Rover warranty is preserved. Because Elite Land Rover only works on Land Rover, Range Rover, and Jaguar models, the company has developed a depth of knowledge and experience that clients will not find anywhere else in the region. This expertise enables Elite Land Rover to cater to all repair and maintenance service needs of its clients, as it can identify the root of a problem accurately, providing its services speedily at a fair, competitive cost. Elite Land Rover offers an all-encompassing service to its clients, including but not limited to, car repairs and servicing, repairs to classic cars, clutch replacement, tyre servicing, safety checks, engine diagnostics, MOTs, mechanical repairs, vehicle recovery, and car collection and delivery. As an extra detail of its premier offerings, clients that bring their vehicle to Elite Land Rover for work will receive a mini-valet, free of charge. Additionally, Elite Land Rover extends the complete range of its services to the hybrid and electric ranges of both Land Rover and Jaguar models. Whether clients drive a hybrid electric or plug-in hybrid, such as the Vogue, Sport, Velar, Evoque, or Defender models from Land Rover, or the E-Pace, F-Pace, or all-electric I-Pace from Jaguar, Elite Land Rover will deliver remarkable levels of care and attention. The company’s high quality of work has certainly been recognised by its clients, as Elite Land Rover holds an impressive five-star rating on Google Reviews. “First class customer service and overall, a great garage,” says Lucky. “Finding a really knowledgeable independent specialist is hard and Elite Land Rover offers well over and above what you would receive from a main dealer. The team really takes the time to reassure customers and break down everything clearly. I will 100% be going here moving forward.” “Elite Land Rover provides amazing service, from the front of house to the workshop staff,” writes Paul. “They know how to treat customers properly and will do their utmost to help. That’s not to mention the amazing prices they have for their high standards of work. Well done to all, I really appreciate everything. 100% customer satisfaction rating from me.” “First class in every way!” reports Alan. “A much better all-round experience in comparison to main dealers. They provide expert knowledge, combined with a can-do approach to problem solving. Transparent and honest pricing, combined with polite and courteous staff. I have used Elite Land Rovers for a number of years to look after my Land Rover and the service has been faultless. Highly recommended.” “I can’t rate this place highly enough,” says Mick. “The level of service I have experienced here would now be a factor in staying with Land Rover for my next car purchase, as I wouldn’t like to be in a position where I have to take my car anywhere else. The customer service is the best I’ve experienced. I received pro-active status updates and informative emails. I never once had to chase for information or progress reports. They also handled all the warranty side of things for me. I never had to

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