SME News Q4 2018

16 SME NEWS / Q4 2018 , L&S Gardening Services LTD are a gardening landscape company based out of Newham in Greater London. In October, the firmwere awarded among the winners of SME News Magazine’s 2018 SME Business Elite Awards programme as the Leading Garden Services Provider of the Year. Tayla Hawkes, the firm’s Administrator, offered some insight into the firmand their award-winning services. Creating Beautiful Spaces for the Benefit of Greater London The landscape and garden design industry has been forged on the back of SMEs. For the last decade, the sector has seen year on year growth, driven by support from multiple directions. Garden landscapers are skilled designers and, by definition, hard workers, transforming personal spaces and elevating public areas. Their craft requires the eye of an artist, the logistical skill of a contractor and the efficiency of an architect. Perhaps few firms capture this delicate balance than L&S Gardening Services, who have secured an enviable reputation in London’s market as one of the very best businesses in garden design. To start the interview, Tayla offered a brief overview of L&S Gardening Services: “We are a gardening landscape company, so we provide a service to customers who want their gardens maintained or professionally landscaped. We specialise, primarily, in landscaping, fencing, paving, hedge cutting, waste removal and general garden maintenance.” Since their inception, client- centricity has stood at the very centre of L&S’s services, defining their work and approach to business. For their efforts, the firm celebrate a flawless five-star rating on third party review sites, which Tayla was eager to detail. “We always get great feedback from our clients with an average 5-star rating on YELL. Our significant client testimonials include Serco, who we do contract work for, a very big council-operated gardening firm, alongside Martin Smith Residential, a local estate agent who we do numerous different words for.” Tayla continues, “We serve all kinds of clients. We are very active online via our website and social media with extra outputs to reach to clients such as YELL and Houzz. We do not typically approach our clients, as they normally approach us directly, however we follow up with clients after works are completed by phone or by email.” “The first step to a happy home is a tidy garden.” Ultimately, it is L&S’s staff that makes the firm stand out from a notoriously competitive market. “Our staff are the forefront of our business, as it is their hard work and determination that gets the job done. They are the first and last people our clients see/speak to when the works are carried out.” In her closing comments, Tayla details the firm’s plans for the future, as they look to expand into new markets and capitalise Oct18084 on the power of social media. “We plan to expand in 2019 and have different teams for the different areas we serve. We would also like to broaden our online presence further and have more interaction with clients on these platforms.” Company: L&S Gardening Services LTD Website: www. lsgardeningservices.com Telephone: 07594106214